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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,245 Topics
  • 24,884 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3245 Topics
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Mal_1Contributor I
asked in Amazon Alexa and Sonos
Are Sonos smart speakers compatible with the ones I already have?

Hi I am in Australia. I already have sonos in several rooms. In Australia Amazon Alexa will finally launch soon. If I buy a new sonos smart speaker, will it integrate Alexa with all my speakers, or (surely not) am I supposed to replace the entire existing sonos speaker network in order to integrate Alexa completely?

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UKMedia
6 years ago
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andrewmkRenowned Enthusiast II
asked in Amazon Alexa and Sonos
Amazon music is on streaming on another device ...

Starting to get tee hang of this. 4 Sonos devices and 1 echo dot here. Cancelled Deezer and have Amazon unlimited 30 day trial (not the limited echo music service). I can start multiple Amazon streams via the app without issue, and I can start one Amazon stream by voice ok. However if I start a second Amazon stream in another room by voice, Echo says that Amazon music is streaming on another device, would I like to stream on {room name} instead?’. Is this expected behaviour? Thanks Andrew

2710721
R
6 years ago
ianagallosi
ianagallosiContributor I
posted in Amazon Alexa and Sonos
Alexa play on all Sonos speakers

Hi all. I have a Sonos Play 1 in my bedroom and Play 3 in my living room. Alexa plays as requested on either speaker. When I aske her to play on both speakers she says to go on Alexa app and look out groupings there, but it doesn’t work for Sonos speakers. So is Alexa (Echo Dot) unable to deal with a play on all speakers command?

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ianagallosi
6 years ago
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HenryZContributor I
asked in Amazon Alexa and Sonos
When will sonos fix one's alexa microphone sensitivity problem?

Like many other threads, my sonos one also has the problem which the Alexa is almost deaf for the wake word. I don't know when will the problem be fixed, and how good the result will be, and every time I contact sonos support only got "cloud updating", but nothing has changed. I think I might just return it within the period. This is quite frustrating, it's the first time I bought sonos products, I love the sound quality, but Alexa is almost useless.

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M
6 years ago
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Audible loverLyricist II
asked in Amazon Alexa and Sonos
Audible

I’ve purchased 2 play ones, 2 Alexa Sonos, playbar, 2 x 2nd gen play 5, 2 x 3 , Sonos Sub and Audible does not work- the whole point was for the ability to listen to my books around the house... I’m god father to the head of buying at John Lewis and frankly I’m very disappointed in John Lewis for selling a product that is functionally flawed and you should instruct ALL sales people To state categorical that Sonas Alexa IS NOT the same as Alexa ... I plan on returning all products... Please advise if it’s true that Sonos Alexa doesn’t work with Audible and Messaging and Calling features Alexa has (the non Sonos version) Also what are Sonos doing to inform client at the point of sale as this is like selling a car with only 2 wheels

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pwt
6 years ago
chicks
chicks
posted in Amazon Alexa and Sonos
Deezer now in Alexa app

Coming to Sonos soon? While Deezer just showed up as a music source in the Alexa app, the skill is showing geographic restrictions here in the US. Odd, since it’s available in US English. Perhaps it will come with the big April update, Sonos? [img]32a0c187-fb37-424f-88ba-06433dd64fdc.png[/img]

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ratty
6 years ago
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WonderobContributor I
asked in Amazon Alexa and Sonos
Sonos One with My Music on Amazon

The Sonos One works well with Amazon Prime music and I can ask Alexa to play Playlists on my bedroom Sonos; however it will not play any songs that I have uploaded to 'My Music' on Amazon. The Sonos help says "Access the music that you own, directly from your Sonos system" however how can I do this via Alexa?

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Keith N
6 years ago
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kevedwards98Contributor I
asked in Amazon Alexa and Sonos
Sonos Play 1’s connect to Alexa

Hi, I have already looked at a few threads but am still confused. I have two Play 1’s (the original ones). I want to get Alexa working through them, what is the best way. Do I need to upgrade to the new Play ones or just buy something like the Echo dot which is much cheaper.

10612
K
6 years ago
Rue
RueContributor I
asked in Amazon Alexa and Sonos
Alexa won't enable SONOS skill

Alexa keeps looping the error messages that I need to link m speakers to my email. When I go to my Sonos account it says my sonos system is registered to my email. All my speakers are listed under my "Products". Help?

7883
UKMedia
6 years ago
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MaesroContributor I
asked in Amazon Alexa and Sonos
Alexa and tidal

When will Tidal be integrated into Alexa?

111555
chicks
6 years ago
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rob101Contributor III
asked in Amazon Alexa and Sonos
Can I enable Alexa voice calling by adding a dot to my Sonos?

I would like to use Alexa voice calling / specifically the "drop in" feature on my Dot device, so that my Sonos network will field the call. I know that the Sonos One doesn't support this feature natively. Can I just connect a Dot to my Sonos One and have it labelled a different group so it is not activated when I play music on my Sonos network, but will still output calls through the Sonos One speaker?

6222
UKMedia
6 years ago
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alexreinholdContributor I
asked in Amazon Alexa and Sonos
Sonos One Alexa confirms but doesn't execute Spotify-related commands

Hi there, Before: "Alexa, play [songs by the Beatles] OR [playlist "Party"]" - Alexa responds with confirmation and songs get played Now: "Alexa, play [songs by the Beatles] OR [playlist "Party"]" - Alexa responds with confirmation and nothing happens I believe this issue started to be apparent after the last Sonos app update. I have tried to dis/enable Sonos skill in Alexa and deleted/enabled my Sonos One as a device. The issue is still there. Please help. Alex

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UKMedia
6 years ago
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TaralynchronContributor I
asked in Amazon Alexa and Sonos
Alexa and Sonos, play:1 not supported?

So I updated Sonos app then setup alexa and Sonos. All devices are recognized. Have playback with 2 speakers, and 2 plays in different rooms. Playback works great. When I give command to other rooms. Alexa tells me that the device does not support the command. Did I miss an update for the speakers? If so where?

29628
UKMedia
6 years ago
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Collinco94Contributor I
asked in Amazon Alexa and Sonos
Alexa To Multiple Rooms

Is it possible for me to instruct Alexa to play music to my multiple sonos speakers throughout my home. For example, am I able to instruct alexa to "play music everywhere" and the music comes out of all my sonos speakers?

13871
UKMedia
6 years ago
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Quicksilver9365Contributor I
asked in Amazon Alexa and Sonos
Alexa and Sonos Connect - Apple Music etc

Hi. I have an unopened Echo Dot and was wondering if Alexa can control my Apple Music like my iPhone app can to my Sonos Connect that is hooked up to my 2 channel system in the basement? I do not have Spotify and also live in Canada so streaming services are limited. Will it work to play my own music at least? Mostly wondering if this is even useful to setup and tinker with :)

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Keith N
6 years ago
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naqqashContributor I
asked in Amazon Alexa and Sonos
Alexa App is not shown under the voice services in Sonos App

Hi, I am trying to setup Alexa voice control but under the "Voice Service" according to the guides I should be able to see "Amazon Alexa App" which then I can add. Same way as I have added e.g. Spotify under Music Services. I have installed Alexa App as well but unfortunately, I cannot find any Alexa App option. It is always redirecting me to a help page which looks like below. 1) [img]4a3143d5-1bb4-4cad-8b7a-057bd1312489.png[/img] Then I click on "Learn more" and it redirects me to this page, 2) [img]1e5fee42-32fa-4b42-916f-dc210ce24d61.png[/img] When I click on the second option "Setup voice control on your sonos one" it direct me to the page below. 3) When I click "Set it up now" it redirects me to the same initial page. [img]0288ca2c-b86e-4821-8407-780efbdcfdcf.png[/img] Even in the Browse window it is now showing me any voice control option. [img]e06c2772-cc27-4809-95c0-fcb097ff37bf.png[/img] As far as I have understood I do not need any amazon devi

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V
6 years ago
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JenH99Contributor I
asked in Amazon Alexa and Sonos
Only plays one song and stops

Hello all. Just bought the Sonos One and asked Alexa to play some 80's songs. Played one song from Amazon Prime and stopped. I was previously trying the voice command to skip but now realise this didnt work due to only one song being queued. Any ideas on how to get it to continuously play all songs? Alexa also doesnt listen to the 'stop' command which is highly frustrating! Thanks in advance ?

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A
6 years ago
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Luna99Contributor I
asked in Amazon Alexa and Sonos
Amazon Alexa and Play 3

I have a play bar, sub and a play 3. I am interested in using Alexa. Do I need to purchase anything else?

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L
6 years ago
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stevielatphotoContributor I
asked in Amazon Alexa and Sonos
Sonos ONE is it worth it ?

I have been using the sonos one since Christmas and ready to give up, voice sensitivity is terrible, finding myself having to shout at it, we have 3 echoes in the house and all worked perfect. The whole integration with voice services is pretty bad. Am I missing something or doing something wrong ?

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Ryan S
6 years ago
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DegasiadoContributor I
asked in Amazon Alexa and Sonos
Sonos, harmony hub and alexa sonos skill

I currently have a couple of sonos speakers set up through the home. I have a couple echo dots as well and have the sonos skill installed. This is working as desired at the moment for playing spotify, which is setup as the default streaming service. The command “alexa shuffle/play [playlist name/song etc] in the living room is working fine. Today I ordered the logitech harmony elite, what I am wondering is if I will get conflicts in playing spotify on the sonos speakers through the echo dot (alexa) commands if i set up the sonos speakers on the harmony hub as devices as well? Which will control the sonos? Harmony hub device or alexa sonos skill? Should i just not install the sonos as a device in the harmony hub as this just works now as is? I would appreciate some insight or advise from users with such a setup. Thanks!

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melvimbe
6 years ago
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LynnHContributor II
asked in Amazon Alexa and Sonos
Firestick and Sonos One

Just purchased Sonos One and Alexa working well. However can I control my firestick with Alexa built into Sonos One? If not, why not?

14202
UKMedia
6 years ago
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Dom61Contributor I
asked in Amazon Alexa and Sonos
Upgrade existing Play:1 to add Alexa?

I've read somewhere that it's possible to upgrade the software on existing Play:1 speakers to add the Alexa functionality. How can i make this happen?

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H
6 years ago
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PaulG55Contributor I
asked in Amazon Alexa and Sonos
I can't find the Sonos Skill in Alexa App

Is the Sonos Skill available now? Can't seem to find it but with all the how to's and comments it sounds like it should be.

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6 years ago
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jackvinsonContributor III
asked in Amazon Alexa and Sonos
Renamed a room, SonosOne won't play to it

Hello all. I've renamed one of my rooms from "Office" to "Dungeon" because that was going to be more fun. I did the renaming via the Sonos app. But the new name appears both on the Sonos and Alexa applications, so it seems everyone knows about the new name. However, when I ask Alexa (via the SonosOne) to Play Artist in Dungeon, she has no luck. She keeps telling me she cannot find a song called "in the dungeon" or "in dungeon" by that artist. (I checked the same request in other rooms and there is no problem with understanding my meaning.) But! When I start music in the Dungeon on Sonos app and then ask Alexa wha is playing in the Dungeon, she has no problem telling me that information.

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MikeV
6 years ago
MadMonkey71
MadMonkey71Contributor II
asked in Amazon Alexa and Sonos
Deezer service through Alexa...

Now Spotify is supported via Alexa does anyone know a date for the Deezer service?

755527
A
6 years ago
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