Skip to main content

Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,282 Topics
  • 25,135 Replies
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa w...
  • 7
  • 111
Ryan S
Ryan S
started this topic

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next?1. Make sure your Sonos and Alexa devices are all powered up and connect...
  • 7
  • 194
3282 Topics
M
Max DaviesContributor II
asked in Amazon Alexa and Sonos
Alexa, Sonos & Audible

Does anyone know how to get Audible to play via Echo on my Sonos system? I can get Alexa to play Audible, and I can get (in a haphazard way) Alexa to play some things on my Sonos, but I can't get my audible book onto my Sonos system.

33789
Ryan S
6 years ago
B
beyoungyuContributor I
posted in Amazon Alexa and Sonos
Alexa voice volume

Hey guys, I just wanted to say how loud and frustrating not being able to control Alexas voice volume separately on a Sonos One is. When Im going to bed and setting an alarm or turning off the lights, I dont need Alexa shouting and waking everyone else up in the family letting them know what time Im going to wake up. Not really sure why one cant just set the alexa voice volume at one level no matter what. I dont think most people want to have to ask Alexa to turn down the volume to 50% before putting in a voice request, every single time, nor will they remember. %

4501
Edward R
6 years ago
R
RhythmandRhymeContributor II
asked in Amazon Alexa and Sonos
Sonos One, Alexa, Spotify Family = Nightmare

So I have two sonos one speakers, one amazon account and a spotify family account with 4 people on it. The issue I am having is when we play music downstairs in the kitchen and then my son asks alexa to play his upstairs it mutes downstairs. we have the multiple accounts set up in the sonos app so i know we can use these as a controller but seems to make alexa a waste of time. is the solution only to have two sonos systems for individual people? how the hell do you set up alexa multiroom! so far not impressed with alexa!

10382
J
6 years ago
I
IndibugContributor I
asked in Amazon Alexa and Sonos
So what is the plan for India Alexa integration??

I have been following Mr Kumar's thread for some time (~ 3 months) for Alexa Integration in india. Hoping Sonos have it on priority, I ordered my Sonos ONE and now its at my desk... without any tricks though. I admit the audio quality leaves everything behind right now but then what about other things that this ONE has to do over SONOS 1??

69310
J
6 years ago
M
mlsredContributor II
posted in Amazon Alexa and Sonos
Alexa voice control - for one night only

Set up the new Alexa/Sonos intergration app last night (UK) worked fine last night but no longer works this evening. The Alexa app can see all my Sonos speakers and if I ask Alexa to play some music on one of the speakers she says that she play selected music on selected speaker then nothing plays. Back to the Sonos app.

95012
B
6 years ago
S
samthemanellisContributor I
asked in Amazon Alexa and Sonos
Multi room

So.......... I have a sonos one in the kitchen (with built in Alexa). I have just purchased an amazon echo for the bedroom (also Alexa). I can be in the bedroom and ask Alexa to play music in the kitchen, and vice versa, and that all works fine, but trying to get the music to play on both seems impossible. Any help would be greatly appreciated!! Cheers

6527
jgatie
6 years ago
E
EJAY81Trending Lyricist I
asked in Amazon Alexa and Sonos
Alexa Follow Up mode coming?

https://www.theverge.com/2018/3/9/17101330/amazon-alexa-follow-up-mode-back-to-back-requests This features is going to be so nice, I'm guessing Sonos will get this added over time as well?

193311
Master T
6 years ago
C
cjb4Contributor I
asked in Amazon Alexa and Sonos
Alexa Drop-In on Sonos One

The ability to use your Alexa enabled devices' as intercoms (drop-in) does not work on the Alexa enabled Sonos One. Or I can't figure out how to activate. Drop-in needs to be enables on your Amazon devices (echos, dots, etc.) in order to work but there doesn't seem to be a way to do that on the One. Am I missing something?

2850033
melvimbe
6 years ago
cwevenson
cwevensonContributor I
asked in Amazon Alexa and Sonos
Alexa Audible selection

Just got my Sonos One and I see that within the Alexa App there is the option to connect to my Audible account. My Amazon and Audible accounts are to be linked and was thrilled to see audible, however, the audible selection does not display any of the books I have in my account. My Amazon account has the books so what is the hang-up?

4855
cwevenson
6 years ago
S
ShoeContributor I
asked in Amazon Alexa and Sonos
Audio actions are currently not supported on this device - Alexa and Sonos One

When I give Alexa a command on my Sonos One, for example "Alexa, Good Morning" she says "Audio actions are not currently supported on this device" but then strangely she carries out part the associated action correctly, turning the lights on or off as expected. No weather, no flash brief. I have a Playbar with 2 Sonos One’s in our living room. After hours of initial setup everything worked...including routines. Then I exchanged the Playbar (speaker issue) and when I updated/reloaded everything my routines no longer work. Help! Seriously, if all of the features I purchased this system for don’t work, why did I invest so much cash? The salesperson at Best Buy assured me that this setup is 100% Alexa ready.

93576
UKMedia
6 years ago
S
StergContributor II
asked in Amazon Alexa and Sonos
Multiple users on Sonos

Just got and set up a Sonos One. Can I add Sonos and Alexa apps on my wife’s phone for her to use the system? If so should she use the same user and password as I use on the Sonos and Alexa apps or set up her own, and then would it automatically access the existing Sonos system?

129723
UKMedia
6 years ago
G
GrussAvid Contributor I
asked in Amazon Alexa and Sonos
Is it possible to set the default play location?

Hi, I have an echo dot which I use to control music on my Sonos 1 speakers, which are grouped together (called Conservatory). Every time I play music I need to tell Alex "Play on Conservatory", is there a way to set the default to be a group? (so I don't have to say Conservatory every time?). Occasionally I forget and it will start playing on the Echo Dot or state that Amazon Music is already playing somewhere else. It would make it easier for my children when they're asking Alexa to play something. Thanks, Gruss

26966
D
6 years ago
D
dmichelvContributor I
asked in Amazon Alexa and Sonos
Playing song from NAS with Sonos by Alexa

Evening. My sonos system is connected to my NAS. I can play every music file from my NAS. Now I bought the Alexa DOT. How do I acces the music files om my NAS. If I give a voice control Alexa is searching in Amazon music and find not every song I want to hear. Anyone have a idea?

11254
chicks
6 years ago
O
OnlyOneWhoListensContributor I
posted in Amazon Alexa and Sonos
Amazon music my music playlists don't play on Sonos

My family has set up playlists on Amazon music. I would like Alexa to play those playlists on Sonos. When I ask Alexa to play my amazon music playlist it obliges but never on Sonos. Any other music request Alexa plays on Sonos. Example - set up amazon music playlist under my music "our jazz". Say "Alexa playlist our jazz in the library" - plays but not on Sonos. Say "alexa play Freddie freeloader in the library" plays on Sonos. Known bug? Any way to fix?

16273
R
6 years ago
K
KGMContributor I
asked in Amazon Alexa and Sonos
Alexa Voice Command for CBC Radio 2 Toronto

For quite a while I couldn't find a way to get Alexa to play CBC Radio 2 Toronto. It would always play a different radio station (e.g. CBC Radio 1 or a CBC station in the Bahamas). So I had to use the app to play this station. Finally I found a way to get Alexa to recognize the station: "Alexa, play Radio 2 Toronto from TuneIn in Room X." That worked for a while then one day it stopped working. Once again I cannot find any way to get Alexa to play this station, though I have tried every combination of radio station name, location, frequency, call letters, etc. that I could think of. So I'm back to using the app when I want to listen to this station. Does anyone have any tips as to how I can get Alexa to play this radio station? Thanks in advance for any advice or assistance!

7216
K
6 years ago
V
vincent bContributor I
asked in Amazon Alexa and Sonos
Alexa Won't Talk to Me!

All set up; couldn't get the Alexa App on to Mac (should I be able to?) si I Used Sonos App in the 'Skills' section and added from there. When that didn't work for voice recon. I tried my wife's phone (I don't carry one). Sonos App recognises where it is in the house etc. using both. and I added Spotify / radio stations etc. . On the Alexa side it recognises the speaker and where it is plus I added Spotify there. ie. I think it's all in place. Speaker can play radio etc. (white light on top but the voice activation thing... nothing. Any ideas what I've missed??

68410
V
6 years ago
E
evilpostitContributor I
asked in Amazon Alexa and Sonos
Alexa response through sonos speakers

Hi, I'm looking to add Alexa to an exiting Sonos setup and want Alexas response to come through my Connect:AMP which already exists. Is this possible with the echo dot? If not is, if I get a Sonos One and create a zone with the Sonos One and the Connect:AMP will the response only come through the Sonos One speaker or will it come through both the Sonos One and the speakers connected to the Sonos Connect:AMP? Thanks

21643
R
6 years ago
C
cjbfirenzaContributor I
asked in Amazon Alexa and Sonos
sonos, worse mistake linking amazon with your company

sonos 1 and alexa

8594
arjulaad
6 years ago
C
Chris McMahanContributor I
asked in Amazon Alexa and Sonos
Sonos One + Sonos Play:1 + Alexa

Should I be able to command the Play:1 with my voice? I have Alexa set up on the Sonos One working fine, but the Play: 1 does not respond. I have voice services set up on the Sonos One, but there does not seem to be a way to enable it on the Play:1. ****I found a response saying only the Sonos One has a microphone.

27552
arjulaad
6 years ago
A
avoysestContributor I
asked in Amazon Alexa and Sonos
Not Responding to Wake Up Command

I have the Sonos One with Alexa and most of the time the "Alexa" command doesn't wake up the player, I have to say Alexa many times like A L E X A , Alexa!!!, A-L-E-X-A, etc, I don't know why most of the time doesn't work, anybody know why?

21389
AjTrek1
6 years ago
K
KNGTBREEZContributor I
asked in Amazon Alexa and Sonos
Can’t hear Alexa through play 5

Hooked up play 5 to my echo dot through line in but Alexa’s voice is really low. I tried everything. Need answers.

187621
W
6 years ago
A
addyandcourtsContributor I
asked in Amazon Alexa and Sonos
Sonos Canada / Amazon US integration

I have a US Amazon account since Alexa isn't available in Canada yet. However, my way older Sonos account is registered in Canada. So when I've tried to use Alexa, the Sonos app says I can't because it isn't available in my region. Any way around this?

5923
Ryan S
6 years ago
C
Canuck60Contributor I
posted in Amazon Alexa and Sonos
Disappointed

I too am very disappointed with the Sonos One I just purchased. Sonos should never have released this product in countries where all of Alexa’s features were not fully supported and functional. What they have done is tarnished their reputation. My One is back in the box and will be returned. Shame on Sonos. 😞

4174
C
6 years ago
W
williamsiddallContributor I
posted in Amazon Alexa and Sonos
Sonos stops after playing one song from Amazon Music

"Alexa, play classical music on dining room" Alexa starts classical focus from amazon on dining room sonos. After one selection, sonos goes quiet. Sonos app shows nothing playing. I can ask alexa to play classical music again, and again it plays just one selection and stops.

731238
jgatie
6 years ago
D
dr-knowContributor I
posted in Amazon Alexa and Sonos
Sonos one (lack of) features

Creating a Smart Home not so easy !

5932
UKMedia
6 years ago
Terms & ConditionsCookie settings