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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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  • 13,693 Replies
AjTrek1
AjTrek1
started this topic

Let's Talk Networking

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2146 Topics
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DinoAContributor I
asked in Advanced setups
Turning off unit/WiFi

WiFi

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FranceFarmContributor I
asked in Advanced setups
Sky Q and Sonos

I have had Sky Q and Sonos together for about 18months now. All are cabled Ethernet and all have been working well in close proximity to each other. I have had a 4th Sky Q mini box added into a guest flat, hard cabled again. This works fine. I have moved one of my Sky Play 1’s over and used a small netgear switch in which I have Sky, a TV, Blu-ray and Sonos. The Sky is meshed together with same SSID throughout. From the main house and anywhere off the new sky mini box I can see all my Sonos devices and control them fine. When I connect to the new sky mini box WiFi the Sonos app will not find any Sonos devices!! Tried every permutation on cabling etc. I can lean out the window and connect to another WiFi and Sonos opens straightaway and I can see all and control the relocated Play1. It’s driving me mental!! I have no ideas whatsoever what it can be. Please help!!!

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SonoincompContributor I
posted in Advanced setups
Ethernet to some, but not other

I have several Sonos products of several different versions (some new, some 4 years old). I am able to hard wire several of the devices back to my router OR I could hardware a few to each other (playbar to another playbar to a one). In both scenarios, there would be several speakers that must rely on Wi-Fi (no way to connect to router or to any other Sonos). I want to maximize efficiency and minimize the strain on my home Wi-Fi system. How should I set this up?

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Chris
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thelion5Contributor I
asked in Advanced setups
Distortion when using Sonos Connect and line in (Record Player)

I've perused all the forums... I can't figure this out and it's driving me insane. The Sonos Connect Amp and Sonos Play 3 I received as a birthday present, here's my set up: Record Player: Uturn Audio Pro Phone PreAmp: Pluto Phone Preamp Headphone Amp: Micromega MyZIC Headphone Amplifier Sonos Connect Amp Speakers: Kef Q350 I also have an additional Sonos Play 3 All my RCA cables are Audioquest Evergreen. I have the amazon basic banana plugs. When I play vinyl records, I get a distorted sound. It's unbearable! I was not experiencing this when I was not using Sonos (just last week). I would like to enjoy listening to records from all over my house, this is the reason I bought a sonos connect amp in the first place! Here's what I've done, 1. I've changed the the compression setting, from auto to compressed to uncompressed. no change 2. I've logged into my router and changed the wireless channel to 1, 6, and 11. No change 3. Ensured I have I have the latest updat

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fetchinsonContributor I
posted in Advanced setups
Selfhosted mp3 collection on remote linux server

Sonos beginner here: I just got a sonos play 1, have a large mp3 collection on a remote server (not local files nor NAS) and was wondering how to stream them with the following criteria: 1. Remote server runs linux 2. Should be a free solution Note that the shipped android sonos controller app is fine, I'm not looking for a new controller, I'm looking for a streaming server software. So far I've come across subsonic, but sonos support is not included in the free version. Also came across ampache but not sure if sonos support works or not, https://github.com/hyperactivated/ampache-sonos is quite old and experimental. From the webpage of madsonic it's not clear whether sonos support is free or not. Does anyone have any tips or ideas or comments? Even better, does anyone have recent experience? Thanks a million, Daniel

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Stanley_4
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AlexTeeAvid Contributor I
posted in Advanced setups
Option to disable built-in WiFi, when Sonos is used as a single device.

There are certain users, who don't utilize multi-zone capabilities, since they've picked up just a single Sonos player - be it Connect or Play - for one-room music experience. Naturally, those users don't need to keep the built-in WiFi in always ON state. Please, consider adding an option to disable WiFi, when it is not required. This will reduce power consumption, interference with other wifi sources, and keep the environment clean and free of extra EMR.

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Chris
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metakrisContributor I
asked in Advanced setups
Help!!! All sorts of errors after upgrading SONOS Software to 8.4

I have compiled everything I have done so far. SONOS app (Mac or iPhone) is having trouble connecting and playing songs from most music services. I have no problem playing Q100 , 96.1 through TuneIn all 8 speakers. Some Stations fail to Play. SONOS Devices in use: 7 Sonos Play 1 ( 5 of these are Gen 1, 2 One 2 with Alexa) 1 Sonis SUB ATT Uverse Internet Speed: 1 GBPs My Current Devices/Settings/Setup Configuration: ATT UVERSE Broadband Modem/Router PACE PLC 5268AC — WAS REPLACED with latest ATT UVERSE MOTOROLA Modem/Router (BGW210-700) on 03/21/2018 Wi-FiAccess Point: NETGEAR R9000 (X10) - Initially running firmware v1.0.3.10 was downgraded to v1.0.3.6 (because that was one thing I had done 2 weeks ago). I plan to go up again to v1.0.3.10. Current Issue: All sorts of errors: 1001, 701, Unable to add music from 3rd party services, connection issues, diagnostic send failures etc. Issue since about less than 2 weeks - since I made the update to SONOS version 8.4

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Major TContributor I
posted in Advanced setups
Changing to BOOST mode

I’m posting my first question to a forum for years... I can normally work out stuff myself but have now run out of ideas! I have a Sonos Connect, a connect amp, and two Ones. Until today I had them running via home WiFi. But it was kind of unreliable - the connect has a poor signal and there’s a WiFi extender nearby. So I have tried... and tried to get a sonos boost network running instead. I want to wire the connect directly to my router. But I have not been able to pair it. In troubleshooting so far I have: - switched off all other devices - factory reset the connect - wired it directly to my router with short length of cat 5e (tested) - changed my home WiFi SSID during the pairing process I get the green flashing light, the app prompts me to press the infinity button, I press play and volume up together, I see flashing amber light then solid amber light. Then nothing. It creates a network called SONOS, I tried connecting to that too. What have I done wrong? Surely

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Chris
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RadiogramContributor I
asked in Advanced setups
Several speakers in open plan room

I have a Play 5 and a Play 1 in a large kitchen diner, needed so that people in either part of the room can easily hear what is playing, especially with radio. As these speakers are always used together it would be ideal to be able to set them up as a fixed group, any ideas? I am sure this is a fairly common scenario. Roger

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kphagenTrending Lyricist II
asked in Advanced setups
Audio Cutout - but only when sourcing from playbase or playbar

I have a playbar on one tv and a playbase on another tv, also several other play:1 play:3 and connect:Amp. When I use my phone or laptop as a source and switch to 'party mode', everything is perfect - always. When I watch either TV with only it's playbase or playbar - it works flawlessly. If, however, I attempt to group any other speakers to either the playbase or playbar sourced by TV sound - the audio cuts out every few seconds. This just started fairly recently - I recall watching some football this way (party mode) with no issues the entire evening - but by the time playoffs rolled around - it's not usable in that way. I'm unable to think of any significant changes that have been made since I recall this working - maybe the playbase is that new - it arrived on christmas day. :) Another interesting thing to note is that the source playbase or playbar (depending on which tv I want to broadcast) never cuts out - only the satellite grouped speakers cut out - and they all cut ou

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tkatzerContributor I
posted in Advanced setups
Connecting Outdoor TV to Outdoor Speakers (through Connect AMP)

I have been told I can run Cat5 from an outdoor TV to the indoor Connect AMP as long as I use a balun on both sides to make the connection. This would then allow sound from the TV to be played through the speakers that I have tied to the Connect AMP. Is this correct? I would assume then that volume control would be done through my phone. If anyone has additional suggestions (I don't want to spend $700+ on a Playbar), I am open. Thanks in advance!

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melvimbe
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jjaegerContributor I
asked in Advanced setups
Enterprise Networks

Under a standard setup, it states that you can not use a "standard" setup if your Network uses wireless range extenders. Does it see multiple APs with the same network name as “range extenders”?

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bartdepContributor I
asked in Advanced setups
Update prevention

Hi everyone, a few weeks ago an update was "pushed" to my system and without it the update the Equalizer feature was disabled. I would like to be able control the moment of update of a perfectly working system. My Question: What URL'S and/or portnumbers could I block to prevent SONOS from talking to update servers and knowing there is an update. don't get me wrong, some updates are good, but I would like to be in control. regards,Bart

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Swiggsy77Contributor I
posted in Advanced setups
Sonos on separate UniFi VLANs - settings for USG?

Sonos broadcast settings required for UniFi USG

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VirtualnickContributor I
asked in Advanced setups
how to group 2 Sonos Amp in 1 room?

hello, I have a large room with 4 X 100w wall mounted speakers. Currently I have 1 regular amp to power this. I could add Sonos connect and job done. (but the amp is old, bulky and not that good anyway.) So I would like to have 2 Sonos Connect Amps working together as 1 room each driving 2 speakers. What is the best way to do this? Thanks

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7fishersContributor I
asked in Advanced setups
Sonos takes down whole network

Hi Guys, I have a problem with Sonos system, actually with few units, but I will start from beginning. System contains: 1 CONNECT 9 AMP 1 PLAYBAR 2 PLAY-3 1 SUB PLAYBAR PLAY-3s and SUB are configured as Surround. When I connected 9 AMPs and CONNECT to switch with router and access points controller everything is fine, but after I added there PLAY-3 or PLAYBAR whole network is going down. Trying to get what is wrong I checked this entry on Community: https://en.community.sonos.com/troubleshooting-228999/sonos-connect-brings-down-my-entire-network-6788347 Also checked the Table of not compatible hardware, and everything seams fine. I have STP enabled on switch and it should not be a problem for Sonos. Switch: Netgear GS728TP Access points controller: TP-LINK AC50 – this is the DHCP server. I tried to disable WiFi on each sonos then connect all together, but result is the same. Please help me solve this puzzle.

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mewra
mewraContributor I
asked in Advanced setups
Connect AMP analog input delay

Hi. Im looking in to getting an amp for my bookshelf stereo speakers (B&W CM5) and the Connect:AMP looks really interesting to me. Does anyone know if there would be a delay playing the sound from the line in directly to the speakers? I know that if I want to have the sound distributed to other sonos speakers via network there will be a delay but can I choose to only play the sound on the connected speaker directly? If this works, I could use my CM5 speakers as computer speakers for gaming and so on with no delay, and if I want, also use them in my multi room setup together with my Sonos play 1 (with the usual delay). Correct? Appreciate any answers, I would really want this to work 🙂

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mewra
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SamazarTrending Lyricist I
asked in Advanced setups
Two CONNECT zones not working ?

I need urgent assistance, just installed a whole house Sonos system for an important client. All Sonos devices except 2 Sonos subs are hardwired to a manageable Ubiquity switch. I had the network engineer configure all the ports that support Sonos devices to STP path cost 10 including the ports that support the 2 CONNECT units. The 2 CONNECT units have been placed in a server rack right next to the network switch, router and an amplifier that is fed by the 2 CONNECT units. Everything was working absolutely fine until I disconnected the 2 CONNECT units to make some adjustments to the amp. When I reconnected and rebooted the CONNECT units, the lights go to solid white but the zones they represent (Pool and Deck) have disappeared. I noticed the Pool zone appear and when I try and play music it does not work and then suddenly disappears from the controller. I factory reset both the CONNECT units and tried adding them back in the Sonos system, the first one I set up tends to work, the

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austin_johnAvid Contributor I
asked in Advanced setups
STP Issues with HP Switches: 1920-24G (core) 1810-8G (satellite)

I have a HP 1920-24G as core switch and am adding a HP 1810-8G to replace an unmanaged switch in a media room. The 1920 has 4 ZPs directly wired to it. The 1810 is at the end of a drop from the 1920. On the 1810, I have a Connect attached, which also has a line in from the media amplifier. The Connect also provides sonosnet connectivity to a pair of Play 3's and one Play 5 that are too far from the switch/ZP area. To get the setup working, I disabled wifi (sonosnet) on the 4 wired ZPs and enabled STP on the 1920 and on the 1810. I set the priority of the 1920 at 4096 and the priority of the 1810 as 8128. The system is operable (no diabling broadcast storms), but the Connect is showing up as root on the Sonos STP, not the HP 1920. My understanding is that the MAC of the 1920 should be the system root. In the 1920 diagnostic file and on the 1810 configuration page, it appears that the 1920 is root - it's just in the Sonos STP output that the 1920 is not root. In screen

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taylor101010Contributor I
posted in Advanced setups
Ceiling Speakers throughout house?

I have an in home system setup with speakers throughout the house in the ceiling. The rooms that have ceiling speakers have wall plate switches to turn the sound on or off and volume control. They do not allow you to change channels, select music etc... this can only be done from one source at the main outlet. I currently only have one control station that I can hook up any type of sound like a stereo, directv, ipod etc.. to provide sound to those speakers. I would like to be able to control the input wirelessly from anywhere with my phone and select whatever source I choose like pandora, amazon etc.. Is there a product that will let me do that? Thank you!

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rgo4
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Dr. HouxContributor I
asked in Advanced setups
Two Boost or not Two Boost, that is the question...

Apologies for the question. I do have a real question though, and it’s two boost related. I live in an old house with thick walls. I have a garden office 20m from the house. Everything is wired up with CAT6, including the garden office. Initial setup was a Connect in the conservatory wired to the router, two play 1’s in the kitchen (stereo pair), a play 3 in the living room and another Connect upstairs. This sort of worked but the kitchen 1’s and the upstairs connect would regularly lose connection. To fix this, I bought a Boost, and this is now connected to the Router instead of the Connect. This has fixed the connection problem in the house, but I cannot get a reliable connection to the Connect in the garden office. Any thoughts on how I could improve things? I did wonder if I could move the Boost from the house to the Garden, and connect it to the wired network from their but I fear I will then be back to the same problem in the house. Does anyone know if I can have two Bo

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buzz
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PLCMAN58Chromatic Producer I
posted in Advanced setups
tp-link Managed Switches Sucess with SONOS

I recently replaced some aging Dell PowerConnect Managed Ethernet Switches with three tp-link managed Switches. 1. Master Switch - T2600G-52TS 48 Port Managed Switch 2. Satellite Switch #1 - T2600-28TS 28 Port Managed Switch 3. Satellite Switch #2 - T2500G-10TS 10 Port Managed Switch All switches are fanless. I powered down all SONOS components and then added them back in one at a time. Connected to the Master Switch -T2600G-52TS 1 - SONOS Boost 2 - SONOS Play 5 2 - SONOS Connect AMP 1 - SONOS ZP100 Connected to the Satellite Switch #2 - T2500G-10TS 1 - SONOS Playbar 1 - SONOS ZP90 Wireless SONOS Components 1 - SONOS Play 5 Controllers: 2 - iPhones 2 - iPads 2 - Amazon Fire HD8 The system is fully functional with no drop outs. tp-link STP Settings: All non SONOS connected ports have STP Enabled with the STP Priority = 128, STP Path Cost - Auto and Edge Port = Disabled. All SONOS connected ports have STP Enabled with the STP Priority = 128, S

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davidg24Contributor I
asked in Advanced setups
Sonos separated by SSID with Ubiquity WiFi

Does anyone have experience of separate Sonos system on different SSId's with uninfy/ ubiquity WiFI

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ratty
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Frankie-boyContributor I
asked in Advanced setups
sonos to connect wireless on 2 access points

i have a bunch of sonos. now also 2 play5 in other building beside my house which most of sonos is on one access point in this building 2 i have another wifi access point and on the same Lan network , and controlled by the same dhcp router but in building 2 i can only connect the 2 play5 using wired connection i would really prefer not to use cables in building2 anybody got an instruction of how to make this work ? , i have heard something of using same ssid on the 2 accespoints and something more .

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Kevrock17Contributor I
asked in Advanced setups
Whole House Audio Setup (Sonos integration)

Building a new home and went with a modest amount of distributed audio in the house but will be bringing 3 Sonos Play 1s to the new house. Here is the setup. How will I need to power the in-ceiling speakers and utilize the best setup for whole-home setup. Outdoor Living area- Set of in-ceiling speakers Kitchen- Set of in-ceiling speakers Master Bath- Set of in-ceiling speakers Master Bedroom- Two Play 1 sonos wireless speakers Office- 1 sonos Play 1. Living Room- I may get a Sonos Playbar but hate how tall and bulky it is. Has anyone utilized a smaller, sleeker surround bar directly connected to the TV above it, but then connected it to a sonos Connect that way it serves dual purpose. Connected directly to the TV for better TV sound but the Connect allows it to be used as a sound source in that room. Could easily add sonos wireless speakers to other rooms and switching and powering them is a moot point. My question is the 3 rooms listed above that will be routed back

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