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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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  • 13,673 Replies
AjTrek1
AjTrek1
started this topic

Let's Talk Networking

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2146 Topics
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PhgordonmdContributor I
posted in Advanced setups
Sony and works with sonos

Have STR AN1000.  Works with Sonos does not recognize Connect or 3 AMPs.  5 units in system- the receiver only recognizes a 3 speaker on wireless,  Have tried wireless, LAN, eliminated switch by running LAN through connect to AVR.  I am out of ideas.  Thanks

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ArylmeraContributor I
asked in Advanced setups
Sonos API musicContextGroupId missing

Hello,  I try to build a small side project, to manage the speakers in my house.I want to be able to create a new group of speakers.to do so i want to use createGroup (sonos.com){protocol}://api.ws.sonos.com/control/api/{version}/households/{householdId}/groups/createGroup This endpoints take the playerIds and householdId, and is working fine…But i would like to have my music "follow” the group, and if i understand correctly i have to give themusicContextGroupIdBut i can't find this field anywhere inside of the /getGroups endpoints… [ { "_objectType": "group", "id": "RINCON_48A6B83C422401400:1745150303", "name": "TV Room", "coordinatorId": "RINCON_48A6B83C467401400", "playbackState": "PLAYBACK_STATE_IDLE", "playerIds": [ "RINCON_48A6B822467401400" ] }, { "_objectType": "group", "id": "RINCON_48A6B8EA189801400:1322091760", "name": "Bathroom", "coordinatorId": "RINCON_48A622EA189801400",

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bjw10Enthusiast I
asked in Advanced setups
Separate S1 & S2 Systems and Household Id

I am trying to create separate S1 & S2 systems, but currently both systems can see the other systems players, which gives rise to a number of problems.  I have recently become aware that running 2 systems on the same wifi network requires each to have a unique Household Id.  I am using Phonos Plus to migrate Playlists etc between the 2 systems and it has a feature which displays the Household Id; however, the id it reports is different to that which appears when I access the Sonos internal information via the direct link: IPAddr:1400/support/review.For example, here are the ids of my S1 and S2 systems according to the Sonos Zone Player info:HHID_***********************************HHID_***********************************and here is the id displayed for both systems by Phonos Plus:HHID_************************i.e. the two are identical up to the period in the first 2 examples.My question is do already I have 2 systems with the necessary unique Household Ids, as suggested by the Sonos

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jdelon02Contributor I
asked in Advanced setups
Using multiple Roam speakers for large backyard

I have a large yard and am wondering if I were to buy multiple Sonos Roams could they be linked together to provide a multiple speaker system.  I don’t mean multi-channel, but more if the devices linked together would be loud enough to cover an area of around 1500 sq ft.  I have no neighbors (the property is 8 acres), so I am not worried about that.  I don’t need concert level sound :), but it would be nice to be able to walk around the backyard area and hear the music.

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Multiculti
MulticultiAvid Contributor I
asked in Advanced setups
Sonos Net on new app (July 2024), how do I switch? Please chime in with solutions, geeks et al.

HiIn a fiber-optic 300 mbps speeds home (2 adults audio stream constant, tv stream night, no need for fa$ter) with 10 Sonos speakers (beam 1 and 2, sonos play 1, sonos 1, move 1, two boosts, etc) I have a couple that drop often. Currently one beam 1st gen is ethernet-plugged to gateway (router) as Boost stop being recognized since the (controversial) launch of the new app. I’d like to put the Boost back to work and to assure that I am on Sonos Net. There is an old post related to the topic but everything seems new since new app (controller) started messing up (macOS -no search! and black background only, iOS don’t even ask me gotta update my phone just to make this work semi-right, ipadOS.. I was saving old app but was force-updated, darn, etc.)  Would you please explain how to switch to SonosNet in this Sonos’ app new world?With 30 minute holds for tech support and no refreshed tutorial on forum or YouTube using logical keywords to no avail. Feel free to detail here, where we can all

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Airgetlam
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jtwalt1997Contributor I
asked in Advanced setups
TV wall with Jtech hooking up Sonos Arc and Amp

I just installed a Tv wall.  I have 4 - 65” tv’s connected to my Jtech Video Wall Controller.  I am a novice when it comes to these things.  Not sure how to connect my Sonos Arc and Amp to the video wall controller.  Can anyone help?

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MatshAvid Contributor I
asked in Advanced setups
Network update not possible

I’ve changed network password and lost my entire Sonos system. the iOS app is not very helpful, neither is Sonos help section which advice me to do thins which is not possible when the products are missing.I have a Boost wired to a network switch next to my router. The system is two Amps and two Symfonisk Table Lamps. There is a Symfonisk Book Shelf speaker as well which I will try to add later.Running LAN Scan on my Macbook Pro laptop all my products are visible with one unique IP address each.In the app I chose System Settings and after that Update Network. The message is “No products found”.I really don’t want to reinstall and lose my playlists.Suggestions?

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Chris REiContributor I
posted in Advanced setups
new update again is trash

Down again you idiots my whole system is off line .. what I am now trying to rebuild from scratch.. this I BS !!! Stop breaking your software!! 

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Tobias 2024Contributor I
posted in Advanced setups
probleme mit Sonos Radio

Ich soll mich neu im Account anmelden. Bin aber bereits angemeldet. Moderator Note - Translation by Google:I should log in to the account again. But I'm already registered.

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B0nesawContributor II
posted in Advanced setups
s1 v s2 v current pos app

I have 6 connects here and 2 amps. I factory reset all of them. I Downloaded the s1 app and when it tries to set them up it says some of them run s2 sw and then wants to uograde me back to the pos app that doesn’t work.  does anyone have a solution. This is a unfunny joke thats been played on me by sonos for 5 yrs now. 

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almazri
AjTrek1
AjTrek1
posted in Advanced setups
Improve Video and Audio Streaming Network Performance via Quality of Service (QoS) Adjustments

HelloIf you have the technical knowledge; or know someone who can assist, I highly recommend setting the QoS priority for your network assuming you can access the settings in your router. ISP supplied equipment may not allow this level of customization.Below is a general explanation of QoS as found on the internet:If you want in-depth information on QoS click the link https://en.wikipedia.org/wiki/Quality_of_serviceQuality of Service (QoS) ensures bandwidth for prioritized tasks and applications.Adaptive QoS ensures inbound and outbound bandwidth on both wired and wireless connections for prioritized applications and tasks via pre-defined, drag-and-drop presets: gaming, media streaming, VoIP, web surfing and file transferring. Traditional QoS ensures inbound and outbound bandwidth on both wired and wireless connections for prioritized applications and tasks via manual user-defined parameters. Bandwidth Limiter lets you set limits on download and upload speeds.I use Adaptive QoS and Aut

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AjTrek1
Corry P
Corry PSonos Staff
published in Advanced setups
Sonos & Pi-hole
Sonos & Pi-holeTutorial

​Hi Everyone!Due to some recent difficulties I had getting Sonos Voice Control installed on my system because of the presence of Pi-hole on my network, I thought it might be useful to some to write an article on what the problem was, why it happened, and how I fixed it. There are quite a few technical terms here, so I have included some Wiki links.If you already have Pi-hole installed and running, and understand what it does, you can skip the hidden section below.What is Pi-hole?Pi-hole is a piece of open-source software which blocks ads for all devices on your network by acting as a DNS Sink(hole). Pi-hole runs on the Linux operating system which can be controlled via another computer (or phone/tablet) using a terminal emulator. Because Pi-hole needs no GUI (Graphical User Interface), it is often installed on a minimal, CLI-only (Command Line Interface) version of Linux such as Armbian Linux or Raspberry Pi’s Rasbian. Personally, I keep a dedicated device for running Pi-hole to minimi

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eellertoContributor I
asked in Advanced setups
Turntable via receiver via port to wireless speakers?

I have researched and researched, but nothing matches my situation or I don’t understand enough. I just bought a Bluesound Node thinking it could do what I want, but it doesn’t apparently, so now I am wondering if the Sono Port will allow this.  I love my wired speakers, I have a Rega 3 turntable, I have a decent Marantz receiver with audio out. If I connect the audio out on my receiver to the Port, can I listen to my wired speakers AND also stream the vinyl to my soundbar/Move ...etc via wireless? The Node can not do this and I am still not sure if it could if I had a bluesound wireless speaker, the answers are all over the place. Can the Port “see” my other sonos devices and stream to them wirelessly whatever is playing on my receiver?Thank you!!  

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riiiicCollaborator I
asked in Advanced setups
how do i set the correct country to access my service ?

I'am Italian but I live in Switzerland.My audible and prime music subscription are in italy for obvious reason.Despite my profile being correctly set in italy, the app still believes I am in Switzerland. When I try to log in to Amazon services,  it pops up the US log in page. Here I cannot switch to the Italian one.Italian support said that the profile country change should have sufficed. But clearly the app doesn't redirect me to the Italian log in.Such a mess.

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Sforster2202Contributor I
asked in Advanced setups
no wifi ?

Hi all, currently at our football club we have 7 Sonos speakers. we have been using them on wifi and group them together to play music or play sound from the TV but we found that the speakers drop in and out or when using the TV the sounds lags out or goes off and on.the wifi signal is great all around the club house (it’s not that big) and I have done speed tests near the speakers we are getting 150 download at the hub and around 100 near all the speakers. we thought if we hard wired all the speakers this would solve the issue, So 2 of us today have spent the day and ran ethernet cable to each speaker and bought and network switch. as soon as you plug the speakers into the switch it kills the internet, everything stops working, as soon as you unplug the switch the wifi kicks in and the internet works again.  we have tried plugging one speaker into the BT hub and this works once we try and plug 2/3 it then kills the internet, we have tried other devices by Ethernet and it’s fine so we

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KnulrichContributor I
asked in Advanced setups
switch the network

How to switch from one network into another?e.g. Starlink?

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AjTrek1
AjTrek1
posted in Advanced setups
Are You Changing Your Router and/or ISP? Keep It Simple with The Following Steps

I can’t count the number of posts that complain that after changing a Router and/or ISP…Sonos doesn’t connect.First lets ‘s address the elephant in the room…It’s Not The App and most likely It’s Not Your Network (per se).  I say that because we’re not addressing Feature’s that may be missing since the App refresh.It’s a connection issueNo matter if you setup your own router and use the ISP’s modem; or you use the ISP’s router and modem there’s one basic rule that makes for a painless process…Keep the same SSID and Password Assuming you have a stable (or even not so stable) Sonos system here are the steps you should take before replacing your router and/or changing your ISP:Update your device Check for Sonos updates (if possible) Unplug all SonosNow you’re ready to install your new router yourself or enlist the aide of your ISP using the same SSID and Password *. If the ISP tells you it can’t be done then my suggestion is to go with another ISP.IMPORTANT:  If you have a Mesh Network mak

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butters7388Contributor I
asked in Advanced setups
Sonos and Eero - need help

We have recently moved to a new house and as part of signing up to a new ISP we were provided an 2 x Eero 6+ routers. I have one Eero connected to the NTD (modem) and another in the living room as an extender. Having read through a bunch of posts on this community, I see Eero are very hit and miss with Sonos.Ultimately I will be looking to connect 1 x Sonos Sub1 x Sonos Beam2 x Sonos One At the moment I just have the Ones unboxed, ready to set up as a stereo pair.I am able to add each speaker using the S2 app, however when it comes to finalising set up, neither speaker is able to update which stops the process.As a workaround I connected one speaker to the Eero in the Living Room via Ethernet and left the other wireless. The issue I’m having now is I can only connect to the speakers through the Sonos App, I can’t direct play music from spotify or any other apps. Any suggestions to fix the issues? Ideally I would like a fully wireless set up for the Sonos i.e. no speakers connected via

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shenjayContributor I
asked in Advanced setups
Connecting turntable and CD player through a single port?

Hello!  Is this set-up even an option? If so, what’s the recommended path forward if I already have the TT and pre-amp running through a single port?  Thanks!

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csadolContributor I
asked in Advanced setups
why are not working the wake up?

When I set up the wake up, sáveltörlés and back, the setted wake up dissapeared. 

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JimLewContributor I
asked in Advanced setups
System Setup Problems

Hi folks!  I’m new to Sonos in a new home with new WIFI with mesh extension, and I’m having enough trouble setting up my system and consistently getting it to work that I’m coming close to throwing in the towel -- i.e. returning the whole system to the local supplier where we bought it and trying something else entirely.  Rather than spell out all the problems I’m experiencing, I’m wondering if anyone can provide real-time assistance for setup, or recommend a professional service that I can contact? I’m finding directions provided Sonos on their support site to be far too broad.  It tends to take me around in circles with few solid solutions.  I’ve gone one round already with Sonos customer service, and while helpful, my 45-plus-minute wait on hold was followed by one-hour of on-phone/on-line assistance from an off-shore tech to connect my Sonos account to my PC music library, so I’m reluctant to go that route again -- just too damned slow.  I find the apps -- both for my iPhone and PC

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markinspainContributor III
asked in Advanced setups
region changing

Hi, It always used to that changing your address to a different region within you Sonos account gave you access to that region’s services. Is this no9 longer the case> No matter what region I change to I get the same selection of services

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Rp65Contributor I
asked in Advanced setups
old connect amp to frame tv

Hi. I have an old connect amp powering two passive speakers. I want to connect the amp to a new frame tv so that the tv audio plays through the passive speakers. The problem is my connect is old and does not have an hdmi port. Can I get around this problem by using an hdmi arc extractor, and if so, will I be able to control the tv volume from my tv remote?  If so, can you recommend an arc audio extractor that will work?

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MerbleContributor I
asked in Advanced setups
Connecting Windows PC to Play1

Hi Is there a way to use Play1 as speakers for my WindowsPC ?  Specifically trying to use it for Disney+ streaming (via  browser or app). Thx !

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jsthaleContributor I
asked in Advanced setups
Connecting linux computer with music on it to Sonos Amp (wired)

I have my music on a linux computer and want to play it through my Amp (on the same wired ethernet network). What is the best server software that the Amp can readily access?

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