What to get

We have a Samsung Frame TV (which has a One Connect Box) in our Kitchen and we have Sonos amps located in our Garage which has the AV rack. The Kitchen has ceiling mounted speakers which are driven by the Sonos amp. What I would like to do is to have the TV’s output sent to the Sonos amp. I have 1 CAT6 cable that runs from the AV rack to the TV where it is plugged into a switch and from the switch, I have a cable that goes to the back of the One Connect box and another to the SKY Q box. The Samsung One connect box also has a Optical Out so can I use this output and provide the output to Sonos using the ethernet cable and some Ethernet connector. However, this means that I cannot use the ethernet cable for anything else. In reality, I should have run more cables but it is too late now. 

Hi all,I currently have a Playbase but I’m moving to a new property and would like to up my Sonos game!  I’m planning on buying two Beam’s (Gen 2) as TV speakers, and 2 One SLsOne SL will be in the kitchen and the other in a bedroom and I’m figuring I can move them into one of the TV rooms for enhanced viewing experience when required by creating a group?My actual questions relates to a central ‘hub’ - what I’m wanting is a screen, on which I can watch, say, Netflix if I choose, in the kitchen (sound from the hub or One SL) or stream music via Spotify, sound from the One SL and/or Beam.Does anyone have any experience with different hubs and pros/cons of what I’m hoping to do (or if it’s even feasible)?   I’ve been looking at the Nest Hub 2nd genThanks in advance

Hello all! I’m building a Ramada in my backyard and need to power four ceiling speakers. They’re rated at 140watts and 8ohms. The scourge will just be my phone or an Elena device. I like my neighbors to hear my music. Any help would be great. Thank you!!  

I bought a white sub on Monday last which payment was taken for straight away. There was a notice that it wouldn’t be dispatched until the following day due to update of the website however it hasn’t been dispatched yet. Is this unusual or anyone know what’s going on.  

I recently tried to track my order, which I’ve done periodically since making my order. Normally I just see that my item is “backordered.” However, as of yesterday I’m told “Order not found” when trying to track my order. I placed my order on 3/27 with an expected ship date of 4/8. I’ve received 2 emails stating “Not to worry. We’re still on it.” I understand there are shipping delays, but the projected date is now almost a month past due. Now it appears they may have just cancelled my order - no communication, nothing. I may be overreacting but has this happened to anyone else?  P.S. I do have an email into support - just covering all my bases…

Hi there,I am getting ready to do a big back yard landscaping overhaul. Part of the upgrade is to replace the old 2 pool speakers that were behind the two vents in the attic that faced the patio and pool…Those vents are going away and I was planning on mounting the 2 new outdoor sonance speakers under the eaves in slightly different locations as I don’t want the new speakers to be hovering over my new doors. Attached is a pic that I marked up… you’ll see where the old and new are going to be. I have two questions:Is having 2 outdoor Sonance speakers going to cover the area over the pool and patio? The Sonance speakers are just about the same size as the old ones that were 20 years old so I am assuming it’ll be great.   Does the Sonance outdoor speaker have True Play and can I adjust the EQ?Any feedback would be greatly appreciated. Thank you!Derrek 

Sonos Europe me debe 4.808,94 € del pedido 103755494 que pagué con VISA y que anularon sin motivo. Solicito ayuda de algún responsable serio de SONOS para que me ayude a recuperar mi dinero.He hablado muchas veces con Sonos Europe en Holanda,  con el señor EMILIO, y también les he enviado multitud de mensajes, pero no me devuelven mi dinero.Ruego que me ayuden.Soy Ramón García BernasconiResido en Madrid, EspañaGracias. Moderator Note: Modified in accordance with the Community Code of Conduct (Name, address, email and tel removed)

Our current system is mainly s1.  We want to add home theater to our system and still be able to use the old products with it.  What are our options?

i found a Sonos Play:5 discarded on side of road.  Can i upgrade it?

Sorry for the naive question - searched for it but didn’t see.  I’m setting up a system with wired rear in-ceiling speakers and plan to connect this to an ARC soundbar (& will have a sub).  Do I need to buy an amp?  For that matter, will the wired rear speakers plug into the ARC? Thanks for any help!

Thinking about expanding my Sonos system and looking for adviceCurrently we have Sonos Move which lives in the kitchen and follows us to patio/ pool as well.  However there are many situations when we would like to have music in the kitchen and patio at the same time.  So I’m considering 2 options. 1.) buy a new Move that will live in the bedroom. When we want music on the patio we will bring this one out and still have the original Move in the kitchen. 2.) buy a new Five for the kitchen and shift the Move to the bedroom/ patio duty. Any recommendations?  How much better would the sound in the kitchen bee with a Five vs Move?  Will the Five take up significantly more counter space in the kitchen?  Anything else to consider?

Hi,I have an old Connect Amp that does not support Apple Airplay, wondering if there is an adapter that could be plugged into the input jack that might make it work? 

Hi,I’m going to buy a second hand product.Is there a way to check the device Serial Number?Here the S/N: [removed]Thanks

Hi, I bought my full Arc set up from Sonos but would like to change my One sl rears to 5's for the rears and wanted to know if I can get a discount?

It is 2022 right now, anyone else order a arc around the second week of January and have had their order shipped? I got a estimated ship date of 1/21 back when I ordered it, but all it says is order is placed and it’s backordered. Today is 2/3 already. It shows Backorder — Estimated to ship March 25,2022 on website for black color arc!  Will I get my order soon tho? Thanks!I also ordered the white color sub and the estimated ship date is 2/4. I don’t think they will ship it on that day.

Hi;My order 1********* is does not appear anywhere and I have been charged!!! Moderator Note: Modified in accordance with the Community Code of Conduct.

I am looking to setup a sonos in my home.  I was wondering if I get one smart speaker and the rest SL, can the one smart speaker be able to control all my sonos speakers?I was thinking of:1 - One5 - SL1 - Sonos Sub Thanks Apologies for the Typo in the header  not an s2 but rather a Sonos one.

Hello guys, My budget is tight but my husband wants a sound system for his birthday. Suggest me a quality one and in a medium price range?

Hello Sonos family - I am building a home and need help determining how many Sonos in-ceiling speakers I need. They will be used primarily for listening to music (I will get a bar for the TV). Below is a breakdown of the first floor with the outdoor patio. Everywhere you see a blue circle is where I am assuming I need a speaker. The interior space is about 42 feet long from the red stove on the left to the fireplace all the way on the right and about 32 feet wide (16 feet for the den area and 16 feet for the room below the den.The outdoor patio: this one seems pretty straight forward and I will want to do two outdoor speakers in the top corners. Should these be Stereo or Mono? The indoor space: I have heard the in-ceiling speakers are pretty loud. Therefore, do I need 2 in the den and 2 in the kitchen or can I do one and one as mono speakers? The two rooms below the den and kitchen (bar and office) will each have one mono speaker but let me know if this is the best thing to doLooking f

Hello. I am moving from a house  to an apartment. In the house I have a stereo system and a home theatre with a 5.1 AV receiver. In the apartment I will only be able to have one system. I could go with an ARC with Sonos sub and surrounds. But I do like my stereo speakers. If I went with a Sonos AMP and add the Sonos sub and surrounds will I miss too much by not having a centre speaker? 

Which karaoke machine do you guys recommend to work with sonos

I bought a house with some older Sonos products: Playbar and two Play:1 speakers setup as surround sound for a TV, two other Play:1 speakers each in different room, and two Connect Amps, each driving a separate set out outdoor speakers.  I added a Beam and two ONESL speakers as another surround system and another pair of ONESLs stereo paired.Before I drop $450 on a Port, I need to understand how it would work.  I would ethernet it into my network in the equipment room where the two connect Amps are.Can I just do that and then be able to Airplay through it to the older Sonos speakers and Connect Amps over the network?  If so, how do I do that and be able to control which speakers are used for the Airplay output from the Port?  Or does Port need to be physically connected to an output?  Sonos support info seems to imply that but other things I read indicate the Port can play to other Sonos speakers.  If so, how? 

This is getting ridiculous. I ordered a Beam and Sub with the 30% discount on Jan 13. It's now Apr 21 and it still says on backorder. Every time I ask for an update, I get a general response back that everyone else  gets(Sorry for the delay etc....) Then I get another saying that they will check with the warehouse. After that response I hear nothing. Don't tell me that after almost 4 months, that they don't have a Beam and Sub in any colour in stock. They are more than likely fulfilling orders for customers that are not getting the discount and shipping the rest to retail stores. Worst customer service I have ever experienced.

I would love to get the Pro-Ject T1 and hook it up to an entertainment system with 2x sonos one speakers (gen 2), a gen 3 amp, and an arc. Is that possible? 

I just ordered a sonos amp from the sonos website. Backorder until late june. Ok no problem, everything is late, delayed, backordered in this countySo why are they available for next day deliver on amazon? I do not think these are refurbished or used products. And they have return policy to amazon as well.So what gives? These ok to get on amazon?