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Whats going on with the Horrible customer service ??

I placed an order the other day for the Ray Speaker and it got delivered to the wrong address.

I have called in 6 times to get this fixed and have received the run around. I even sent an email to the CEO and still no response. 

I just called in today at 9:30 PST and the Sales Department is Closed !!! 

What has Happened to SONOS and their Wonderful Tech and Sales Support.

This is Ridiculous. I cant even begin to tell you how “Frustrating” this is !!!!

Was the order shipped to the wrong address by SONOS or has the shipping company delivered to the wrong address?

Not a SONOS issue, but I’m routinely having packages dropped off on my steps that belong to nearby and not so nearby addresses. In one case I was sitting on the steps, waiting for a package that was on the truck, supposedly headed for my block, but the delivery was aborted because “no one home” at the time that I was sitting on the steps.

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