Voice control and smart home

I have a 4th group in my Sonos app that plays speakers in our ceilings that are connected to the port through a second amp.  Works fine when using Sonos, but cannot get the Alexa app to cause anything to play on that group.  Is there a common answer I’m missing?

My existing system has a Beam, a sub-woofer, three sonos ones set up in 3 groups, plus an external amp connected to the port that connects to multiple ceiling speakers that were in the house when we moved in.  I can use sonos to play in the “house” group (the existing home speakes) as they show up as a group in Sonos controller.  However, Alexa doesn’t recognize that group. Does anyone have a recommendation for how I add that group to my Alexa?  Thanks in advance. John 

This function was requested over 2years ago. Is Sonos coming up with an update?

We have Sonos in most rooms in our home. I've turned on the voice assistant in most of those rooms. Unfortunately, it keeps chiming in on my wife's 'regular' conversations in the house. Not me, just her. Anytime she says a word that contains or starts with a hard 'S', it will respond with that it doesn't understand and to check with the Sonos app. Well, frankly, we didn't ask you, and it's getting creepy!Since this is an edge device with no cloud component, how can we possibly troubleshoot this?

When saying ‘Play the new album by [artist]’ Sonos Voice Control plays a random track instead of starting at the beginning of the album. Is this a known issue or related to a setting I’m unaware of?

I have an issue which I thought I had sorted out last night by reading a really helpful post on the community.This morning a related issue but different outcome had presented itself.Basically I was getting no sound through the soundbar so turned off the HDMI-CEC controller in settings on the FireTV Cube audio visual settings.When I turned on the TV this morning I had sound through the surround speakers, no sound through the beam and sound through the TV speakers.The only way to fix it was to unplug the HDMI lead from the FireTV Cube, turn the beam off and then back on and plug the cube HDMI back in.After a couple of minutes the sound disappeared again so I turned the Beam off for 5 minutes and since I turned it back on there has been sound.This has happened a number of times since I installed the Cube on Thursday but there must be a technical reason for this.Can anyone offer any advice please.

We have a Sonos One and a Sonos SL paired in stereo, these are controlled with commands  by an Amazon Echo Dot. This set up has been working perfectly for a long time now, but the other day it started to play up, on asking Alexa to play for example Radio 2, it would only play it on the Echo dot and not the Sonos. Nothing had been changed in the set up, we unplugged the Sonos speakers and echo dot rebooting them a few times, that didn’t work. I didn’t set the system up, we got someone in to do it, but hes no longer available. We switched them on this morning and they are sort of working again, but before when we gave the echo dot an instruction the reply always came via the Sonos speakers, it now comes from the eco dot and not the speakers, ie... Alexa play radio 4, echo dot replys playing BBC  Radio 4, and the station comes through on Sonos speakers about 6ish seconds later. Any idea why this has changed and how to get it back to previous set up. I really like the Sonos Sound but no

I have purchased the Sonos Move to replace our Echo in the Kitchen. Very impressed with the sound. I do have one issue…. When we set timers on Alexa and when the timer alarm goes off, the alarm is very quiet. I’ve looked through both the Sonos and Alexa apps to see if the volume can be turned up and I can’t find anything.  Can this actually be done? I hope so as I don’t want to return the Move for a refund for something that should be quite simple to adjust and do.

I have two Sonos Ones, both with Amazon alexa enabled. Have had no problems for a year. Over the past month, now when I ask Alexa “play country music”, she starts streaming from Amazon, plays the intro commercial like “hello this is country star x, your listening to top country heat radio”… then repeats the same intro over and over and never actually plays music.  I have (1) removed all Sonos devices from Alexa.amazon.com. (2) disabled the Alexa sonos skill, (3) turned off the Alexa voice service in each Sonos, (4) then went back thru the entire setup to re-enable Alexa. Alexa works, will respond to anything I ask, but gets stuck playing any music from Amazon. thoughts on why this new issue is popping up on multiple devices?

Has anyone else who uses the audioClip API noticed that since 14.12 it doesn’t work properly - I’m seeing the requests get posted, but they fail to play over the targeted speaker?

I’ve had my Sonos speakers for years and been able to to control them via my Google Home assistants, but since some time ago whenever I say “Play Music on Five (name)” I get the response “It seems you haven’t configured the account with the media distributor yet”.Its not Spotify its referring to but Sonos (If I just say “Play music” it plays music from Spotify on my iPhone”. I’ve removed/added the Sonos account in Google Assistant/Home multiple times, I can see the speakers in my devices list but I can not get inte to play.I’ve tried resinstalling all apps (Google/Sonos) and I’ve tried to different devices. It does not matter which speaker I ask Google to play on, I get the same message regardless.Any suggestions? 

Hey Sonos used for work well on my Roam speaker, however over the last week or so - it fails to work if something is being played from the speaker. It’s almost as if the microphone is disabled once music plays automatically.  The voice assistant works when nothing is playing - once playing it doesn’t pick up any voice commands (not matter how loud I shout!). If I manually pause, I sing the buttons at the top - it will then recognise my voice again.  I am aware of the doable microphone button and this is not the issue.  Can anyone help! It’s really annoying 

Has anyone figured out how play a pandora station with voice control? I tried setting pandora as my default music provider but i cant get it to play anything from it. Im using the free version so i only have the stations. TIA

This is really annoying. All the topics I check out seem to be marked as “This topic has been closed for further comments.” And most are several years old. In any case, my situation si that I have a Sonos Arc with my TV, and I have a pair of Sonos 1 in the living room, and I have 4-5 Alexa Echo devices aroune the hose. I have created a group called “Everywhere” that I thought inclueded all devices. But I cannot get audio to play on ALL the devices when I say, “Alexa, play [song title] on Everywhere Group.” I get only the Alexa devices or only the Sonos devices. Any suggestions on getting voice command to work on initiating the playback of the same music selection on ALL of the devices simultaneously?

I’ve been trying to get that both speakers (Echo dot and Sonos roam) sound in the same room, thought no success. The Amazon Alexa app says is not compatible both speakers. Is there a good trick or tip or guide to get both sounding in the same room? The thing is that before I bought the Sonos roam, I used to play music in a shelf speaker (audioengine A5+) connected to the 3.5 mm mini plug in the echo dot. The room where I want to pair both speakers (echo dot and roam) is quite big and my idea is to to complement the other side of the room with the Sonos Roam. 

When I’m using TuneIn the “alexa, switch off” command doesn’t work. I have to use another skill like Spotify to then be able to use the switch off command.I then wanted to use another radio service provider but TuneIn is the only one that’s available and can’t add any others.What must I do to fix this?

I think subject say it all. I can't add voice assistant to Sonos Move that I have recently purchased and added to my Sonos System. I keep getting a "Google Assistant is not available in your country"Now the strange thing is that I already had a Sonos Beam for a while now and I managed to add Google Assistant to it by setting my Sonos Account Country to “US”.The Sonos Beam Voice Google Assistant is working just fine, however, when I try to add it to the Beam I keep getting the error "Google Assistant is not available in your country". What else should I do? I’ve tried loggin in and out of the app, I cleared data/cache, I tried setting Sonos account country to UK, then back again to US, but nothing seems to work. Am I missing something? As I understood it one didn’t need to make any changes to the Google Account right?

Yo fellow Sonos nerds!Really annoying one here, can’t seem to find anything online regarding, may be because the Blink doorbell is fairly new...here goes nothing…Have just purchased the Amazon Blink doorbell and set everything up and all is well, apart from the fact that it seems to be announcing on every single Sonos device in my house and I seem to have no control over disabling.From what I’ve found out on the web, I should be able to go into Alexa > Devices > Cameras > Blink doorbell > Announcement devices. And from here should be able to select/de-select my devices, unfortunately though only an old Amazon Echo that I had years back shows up on the list, no Sonos devices to be found.Any help or advice on this would be mint! Thanks!

I have a sonos connect that I am attempting to control with Alexa. “Alexa play WXYZ” will cause Tunein (my default service) to play the requested station on my Sonos Connect (my default speaker). Recently, “Alexa stop” results in either no response from Alexa, or causes Alexa to reply “I can not pause”. I have tried rebooting my alexa device, and also tried disabling the sonos alexa skill, and re-enabling it. My sonos system version as reported by my Android app is 14.10

I now have BBC Sounds as a service and have removed Tunein. Yet when i ask google assistant to play bbc stations it defaults to tunein/sonos radio which gets it from tunein then tells me its unavailable any way to resolve this 

Can Sonos system be controlled by Echo Show 15? Is the S2 app available on Echo Show 15?

I would like to use a button press in IFTTT to play a sound or certain length of music. I would want it to interrupt anything that is currently playing and then resume after the triggered sound. Here’s the scenario: music is playing in the house, someone presses the smart button. Music pauses and a doorbell chime plays for 8 seconds. Music resumes when the sound finishes.And no, I don’t want to buy a video camera doorbell like ring.

We know sonos is VERY slow on making alexa and google i) available in other locations (even if in english) and ii) in local language.but today all of the sudden the sonos skill just disappeared from the amazon skill store.i can install alexa on my beam, she will say hello, but when i call the service, the beam goes into listening mode for a bit and nothing happens. anyone else facing the same issue?

So, I was able to successfully get my new Sonos One to show up in Google Home. However, it wont show up in the Spotify groups -- Ive tried disconnecting and re-linking everything. any ideas? Only 3 of the 4 show up.I do use TP-Link everywhere. Thank you! 

I have two One SL’s and a Roam in my Apple Home, Siri works accordingly but in the home app it shows as not playing, except it is! Please see attached screenshot. Is this expected behaviour? When looking at the studs bar, it shows as none of my Sonos are playing until a long press reveals what actually is playing   I have checked this via AirPlay and via the Sonos app. Any insight is greatly welcomed  my OCD is going crazy!