Talk Sonos Products

ARC looks great and comes in 2 colors - black and white.  However the white Arc comes with a black power cable only. It ruins the design experience for me. What were the design department thinking?  

First of all, I have been doing some research but I did not find any answer that satisfied me, if there are any similar questions I apologize. I have a Beam and two One’s in surround. My problem is that I have a Wii U, which transmits audio in Dolby Pro Logic II, however, the Sonos app only shows PCM Stereo, the Wii U is connected directly to the TV via HDMI and the Beam by ARC.The first question is: does the Beam supports Pro Logic II?I have tried to change the input of my TV to Bitstream and it removes all the sound from the back, but when I switch to PCM, I have sound back, but however, I do not know if it is “fake” surround or is it really working in Pro Logic II, since the app only shows PCM Stereo.Is it in Pro Logic but by the nature of Pro Logic, the Sonos app shows me that is Stereo?I would like to add that the Wii U is not compatible with Dolby, however, they released an update where the original Wii games (which are the ones

So I noticed the trueplay coming soon list been changed to mainly iphone 12 range and new ipad air!!Ipad pro 2020 missing….does this mean its ready? although ive checked and still not available!! whats going on guys!!!! is it coming lol

If I play Qobuz via AirPlay I can now get Hi-Res quality music, it tells me. If I go through the S2 App to Qobuz it doesn’t tell me if I am getting Hi-Res music - can you tell me if the S2 App is streaming Hi-Res music from Qobuz? Many thanks. John Salmon

I have a Sonos Beam and One SL speaker and would like to connect my ulitmate ears megaboom. Any advise is much appreciated!

Hi, We are having a loft converted and I am creating a TV/cinema space. I am intending to buy an Arc but am concerned about its effectiveness given the shape of the room. The room is rectangular, but has sloping ceilings as per the attached image. Could someone offer any advice? 

I spent thousands of dollars on Sonos products I have many of each in the Roam sux I agree with all of the other users of Rome the battery does not last no matter what you do I want it fixed otherwise I’m sending back every product that someone else has ever sold me

How do I set up my Sonos Roam to play my music list on my Ionic?

IKEA seems to be selling the SYMFONISK table lamp as an “outgoing product” and “as-is non-refundable”.https://appleinsider.com/articles/21/05/01/ikea-sonos-airplay-2-symfonisk-lamp-may-be-on-the-way-out/amp/

Hi,I am new to this community, so am hoping for some advise as I am defining increasing frustrated. I’ll try and summarise the situation the best I can but will advise on my setup first;I have just moved home and the setup of my new network isn’t working. Not all my products appear on my network at one time. I have a mesh network, never had problems before, only difference is I have changed ISP from Sky to BT.When I open the app to try and control the the speakers the speaker isn’t there and then I try the standard on and off trick etc etc. I have the following products;ArcPlay OneX2 Ones Play three Please help I’m becoming very frustrated as it’s currently not working like it used to?ThanksMatt 

I usually group all our 10 speakers in one group an adjusting volume in the app for the group. When i reduce to zero and increase to desired level all are perfect in sync having same volume. Only exception is the roam playing only half the volume and needing manually adjustment which is  really annoying. Support is simply not coming with any usefull solutions or answers. Thinking of returning the roam.

I get this email about upgrades and I have no idea what the upgraded product does nor do I know how it compares to what I have now.  Since you know what a customer has, it would help if you provide that information.  I have no idea where to go to find the answer.  This support system is very confusing for an over 50 user.

Music from Spotify on TV source sound better than Spotify app music source from the Sonos app. (Bass hits harder from tv source) Has anyone noticed this?I just installed the Spotify app on my tv to play music. I have an Arc, surrounds and Sub. I played Anywhere by Rita Ora, and the bass hits so much nicer than if I were to play it from Spotify on the Sonos app. Super noticeable at the 1:06 mark, and 1:48 mark.Now I wished that when I played music through the Sonos app to have it sound like it was from TV source.

Good morning. I have purchased a pair of Sonos Five in white (unfortunately the black ones were not available) with a shipping date of 11 June. The platform has requested authorisation to complete the payment in my bank, however it has not withdrawn the funds for the two speakers. I wanted to know when the payment process will be completed. Is it going to be done any time between now and 11 June or is it only charged when it is shipped. Thank you. 

I see there have already been numerous threads requesting this, but they’re all closed. So in the spirit of the proverbial squeaky wheel, I’ll start a new one.I have to insist that from a feature / development / technical / indexing perspective, this is neither a complex request, nor even an esoteric one. Just about every and any file management system out there (including those completely unrelated to music) offers the option to sort files by date added. There’s something extremely satisfying for those music listeners who (and there are still very many of them) still purchase music, even if digitally, to be able to buy a new album or three, and then sort those by date acquired/added.I realize that streaming may be the primary way most listeners experience music, but it isn’t the *only* way, and the software still references the music library. Literally every music app/software I’ve ever used has had this feature, until now. As long as you are going to continue to supp

Our current situation is that we own two Play 1’s, a Playbar and a Move. Is there a turntable that we can use to stream to our Sonos without having to jack directly into some amp or something?I’ve seen things like “TRNTBL” but not much info on them and that’s about it.We really just want to stream vinyl to our Move.Any ideas? Thanks. 

Hii have played around with the height audio on atmos content. But i am not hearing any difference. does anyone hear a difference?

Hey Guys, Have a NEW roam. When I charge it the orange LED comes on for about 10 seconds and then goes out. The unit is still charging . Is this normal for the orange LED to go out when charging? Will it turn green when done charging? Im using the USB C that came with the unit and I picked up the Sonos charging brick as well. thanks in advance! 

Hi there,This is my first post and I’ve read and did a lot of searching about this. I have a suggestion for Sonos for implementation. I see the need for “native” connectors to be very big. And this can be done easily. First of my setup is :6 Sonos speakers of different kinds. I also have a Windows Desktop PC with the Sonos Desktop Controller on it. Several Philips Hue lights which are bridged with entertainment roomsAm I happy with all this, yes. But to make the home more smart I don’t understand why Sonos can not help make it really smart.My suggestions as my setup is (and which anyone could achieve) even without some of the peripherals I will mention from another manufacturer of computer peripherals. If the Sonos Desktop controller app could also play the music to your local pc then my idea would be like this:Desktop controller app launches music to speakers and local output device (

Every single time I open the Sonos app to play music, the Playlist section is completely missing from the My Sonos page. All I see is Recently Played and Stations. This has been going on for at least 2 months now. There have been several app updates since this issue started, but none of the updates have fixed this problem. The only way to fix it is to shut down the app and restart it. But that needs to be every single time you want to use the app because the fix is temporary. When I go into Edit My Sonos, these are the only options:  How do I fix this?? I swear, this app gets worse and worse with every update.I have never been able to get lock screen controls back after an app update 2 years ago, and no one has ever been able to tell me why I can’t get those controls. I’m using app version 12.2.6

Please let us access to our Spotify's playlists' folders structure in Sonos.I know I can access to my Spotify folders on Spotify and play them on Sonos.But what I can’t do on Spotify is picking a few playlists, drag and drop them in the sonos’ queue and play the songs randomly.Another thing I can do only on Sonos is dragging and dropping some playlists from Spotify and some playlists from my Sonos’ library and play them randomly together.It should be so pleasant to have the confort of browsing through my Spotify folders organisation instead of a mess of all my Spotify playlists unorganised (It’s even not possible to order them alphabeticaly !)Many thanks 

From the way Sonos has grown and improved over the last few years I can see them launching headphones soon.Similar concept as the Roam in the way it can be docked (+charge) when not in use, It would group to a room as the Ikea SYMFONISK Sound remote does, when you pick it up from the dock it could auto mute the room (toggle option in the settings) - diverting audio to the headphones. Headphones should have Bluetooth like the Move and Roam for when out of the house.Not something I will personally use but I can see a lot of elderly customers and people who have cinema setups using this.Few thoughts on how it could work:Toggle option for auto muting (or not) the grouped room upon removal from the dock Option for a user to be able to listen to headphones whilst another user is still listening to the existing Sonos speakers, same audio coming out of all (good for a user who is hard of hearing) Headphone dock could have an

Anyone else had issue with the quality of the finish with their Sonos sub? I ordered a sub from a reputable retailer and noticed the side panel wasn’t flush at the top. The sub was returned for exchange but the replacement was just the same plus generally poor finish with the paint job i.e. spot marks in the painted finish and a couple  of chips in the case that were obviously present prior to the case being painted.  I’m aware I might be considered “picky” but for £700 I think I have the right to expect the Sub to be manufactured to a high standard?  i’ve included a photo showing the side panel not sitting flush.  thanks in advance to anyone who replies

Hey! I have a question. Is it safe to leave my USB-C charger in the Roam? Will it overcharge? Thanks.

Looking to set up a 5.1 surround sound using a pair of  Sonosceiling speakers as the rears and an arc for the centre with a sub, do I need an amp?