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Lead Maestro
June 12, 2021

What model is your TV? Is it equipped with HDMI eARC? eARC is required to get Atmos audio from the Apple TV 4K.

"Receive with simplicity everything that happens to you." - Rashi

11 replies

Airgetlam
June 12, 2021

Liable to be the settings on the Apple TV for output. If it is working from one device, then the Sonos is working properly. You just need to check the output and TV settings for the other device.

Bruce
MarkitosAuthor
Avid Contributor I
June 12, 2021

Thank you for the reply, I will try to place my tv on the same HDMI port as google chrome if it work but i did tried before on the Apple TV and only show me 5.1 no other options

Airgetlam
June 12, 2021

It’s not likely to be the HDMI port that you’re connecting to, but the audio settings in the Apple TV. 

Bruce
MarkitosAuthor
Avid Contributor I
June 12, 2021

I just did try the audio settings on Apple TV and nothing happened only give me options stereo or 5.1 and also play tidal and said not support for atmos ,

I put the google Chrome back and is perfect play atmos, so I don’t get it but never mind just leave it like it is.

Lead Maestro
June 12, 2021

What model Apple TV are you using? Under the Apple TV’s Audio Format settings, do you have Change Format turned off and Immersive Audio turned on?

"Receive with simplicity everything that happens to you." - Rashi
MarkitosAuthor
Avid Contributor I
June 12, 2021

The latest Apple TV I think I tried that and goes to stereo , I will try again 

Lead Maestro
June 12, 2021

What model TV do you have?

"Receive with simplicity everything that happens to you." - Rashi
MarkitosAuthor
Avid Contributor I
June 12, 2021

Apple TV 4K the one was launched last week 

Lead Maestro
June 12, 2021

What model is your TV? Is it equipped with HDMI eARC? eARC is required to get Atmos audio from the Apple TV 4K.

"Receive with simplicity everything that happens to you." - Rashi
MarkitosAuthor
Avid Contributor I
June 12, 2021

Not is only Arc, but why Google chrome does the job?