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Contributor I
June 12, 2021
Answered

Using Roam as a Bluetooth speaker

I'm really struggling to use roam as a Bluetooth speaker. Spotify isn't a problem, but I can't get other media such as bbc sounds app or prime video to play through the speaker. I'm using a huawei Android phone, so airplay isn't an option. Any thoughts or solutions much appreciated! Cheers! 

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Lead Maestro
June 12, 2021

Try rebooting your phone and rebooting the Roam by following these steps:

  1. Disconnect Roam from charging cables and remove it from wireless chargers.
  2. Hold the button on the back of Roam for at least five seconds until you hear the power-off tone and the light above the Sonos logo turns off.
  3. Wait 10 seconds.
  4. Press the button on the back of Roam to turn it back on.
"Receive with simplicity everything that happens to you." - Rashi

4 replies

Lead Maestro
June 12, 2021

Have you performed the Bluetooth pairing process with your phone?

https://support.sonos.com/s/article/4989?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
Jim312Author
Contributor I
June 12, 2021

Sure have! Blue light is ON! Pairing works for Spotify but nothing else

 

Lead Maestro
June 12, 2021

Try rebooting your phone and rebooting the Roam by following these steps:

  1. Disconnect Roam from charging cables and remove it from wireless chargers.
  2. Hold the button on the back of Roam for at least five seconds until you hear the power-off tone and the light above the Sonos logo turns off.
  3. Wait 10 seconds.
  4. Press the button on the back of Roam to turn it back on.
"Receive with simplicity everything that happens to you." - Rashi
Jim312Author
Contributor I
June 12, 2021

Perfect! Working great now - Many thanks