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I'm really struggling to use roam as a Bluetooth speaker. Spotify isn't a problem, but I can't get other media such as bbc sounds app or prime video to play through the speaker. I'm using a huawei Android phone, so airplay isn't an option. Any thoughts or solutions much appreciated! Cheers! 

Have you performed the Bluetooth pairing process with your phone?

https://support.sonos.com/s/article/4989?language=en_US


Sure have! Blue light is ON! Pairing works for Spotify but nothing else

 


Try rebooting your phone and rebooting the Roam by following these steps:

  1. Disconnect Roam from charging cables and remove it from wireless chargers.
  2. Hold the button on the back of Roam for at least five seconds until you hear the power-off tone and the light above the Sonos logo turns off.
  3. Wait 10 seconds.
  4. Press the button on the back of Roam to turn it back on.

Perfect! Working great now - Many thanks