Talk Sonos Products

Hi Every one.I am not a sound expert. I have been watching movies like 6 underground on Netflix and my Sonos app was showing that it is ATMOS. since few days now, the same movie is now showing “Dolby  multichannel PCM 5.1My Setting: ARC + SUB (gen3) + 2 one SL. With Samsung QA75Q60A to get ATMOS working I remembered I set eARC to auto. but now with the same setting ATMOS is lostIs Dolby Multichannel PCM 5.1 better than atmos?what can i do to get ATMOS back?

Hi all!I have researched, and researched without finding any true direction over the past few months. I have a 65 inch TV, and I am looking to get a sound bar, but not sure if the Arc is better than the Beam. I am also looking to set up surround sound, and a subwoofer would be great too. It’s obvious to me the Beam is going to be less pricey, so wondering if I should go that direction despite the size of my TV. I’m new to Sonos, so curious about a couple of things, like how many speakers could I pair with my sound bar? For example, would I be able to pear speakers throughout my apartment to it? Also, what does it look like when changing the volume on a Sonos sound bar? I haven’t had much luck seeing it in use on YouTube, just setup videos. Any help is appreciated here, I’m fairly new to this, but excited to (hopefully) one day watch my TV and listen to music in style. Thanks!

Can you pair a Sonos Playbase to a iPhone using BlueTooth?

The cover art album is not good on playing screen There are some pixels. Something possible to do ?    

Hi all,I'm having the same problem which have been mentioned in this forum a couple of times, the : “Unable to load pcdcr.dll. Please re-install.”I have tried everything that has been sugested (Uninstall, reinstall, reboot, .NET fix, run app as admin, update windows) and so on. But no luck so far …I am running Windows 10, 21H2  Thanks for your support 

Hi, I have a philips 10bdl4551t with Android 8.1 that I would like to install the Sonons App S2 on to control the sonos speakers in the office. But the philips 10bdl4551t is a pro screen and don´t have a playstore, I have manually downloaded akp, but it fails to install. Is there an official APK to install?

Hello all! I have a Beam (gen 1) that is connected via ARC to my Samsung TV. The default TV settings were PCM but I saw that there were Bitstream. I decided to try that but now the sound feels a bit quieter and more hollow. I then selected DTS Neo 2:5 and its hollow but I feel like it has more surround sound to it. Should I revert back to PCM? Whats the best? Thanks!Setting pictureshttps://ibb.co/jy8MGsxhttps://ibb.co/XjFBBmZ

Building a new home.  We’re going to have a TV outside under a covered patio.  I will most likely use a Beam w/ the TV.  My goal is to have a pair of speakers paired with the Beam to use as surrounds and mostly to be used as music for the back patio and pool area.I really don’t wanna buy the sonos amp (go passive).  So what are my options?  One SLs (which will need power and a wall bracket; are those OK to be outside if under cover? Can (2) moves be paired with the Beam to act as surrounds or are they only for music?  I figured the (2) Moves would serve as the best flexibility and they’re water resistant, but do they work with the TV?

Hello, i would like to ask you. I have a specific room for proper Sonos setup. And my questions is:Is it good to have soundbar (Arc or Beam) above the TV?    Will be a proper spacial audio from movies and music, when i have a angled roof and high roof? I am adding a picture, how the TV (55inch size) is situated.  Thank you for any answer.RegardsOndřej  

Tried to follow forums and directions on changing wifi channel,  it I have google nest wifi, which does not allow for manual wifi channel changes. Submitted diagnostics - 883928252

hello, I am looking for a solution to connect my Epson EH-TW7200 projector to my Sonos system (beam+sub+one x2).The goal is to be able to connect my PC, my apple TV and my ps5 to my projector and have the sound come out on the sonos system when I choose to play the ps5 for example. are there boxes like this? To be able to connect all my devices to the projector and also have sound (dolby atmos)? wireless maybe?

What are your thoughts on using Sonos one (gen 2) as a sound system in a wedding venue.  Currently have 3, but could add to it for the day. Looking at ways to keep costs down by not hiring a DJ.  Thanks

I have a Move & Beam, they pair for music no problem. The Beam is connected to the TV with Hdmi arc and they both pair when watching the TV except the Move drops off regularly, how can this be prevented? 

About a few months ago my Spotify stopped playing songs 30 seconds into playing then on my wireless Sonos Playbar home theatre setup. It would also skip songs, and sometimes out of the blue it would start playing another song without any input from me, all using the Spotify App on my iphone. I researched many threads online and even contacted Spotify. I tried alot of the suggestions provided to no avail. Then I tried the Spotify App on my smart TV and it worked flawlessly. So why doesn’t the Spotify App work on my iphone?This got me wondering why. Then I read that Sonos only uses the 2.4 ghz wireless band and not the 5 ghz band. So I checked the wifi connection on my iphone and it was connected via the 5 ghz band. So I changed my iphone wifi to the 2.4 ghz band and now Spotify works flawlessly again. At least for the last week or so. I thought I would relay this to others with similar problems. Good luck.

I recently purchased a new AV set up: 2021 Samsung Frame 55” TV, Apple TV 4K, Sonos Beam (gen 2) with 2x One SL and Sub set up in 5.1 configuration (on the Sonos app). The Beam is connected to the TV (One Connect Box) using eARC cable The Apple TV is connected to the TV (One Connect Box) using HDMIWhen I play any Apple TV content (Netflix or Plex etc), the Sonos app only shows Stereo PCM, not 5.1. I have played around with the Audio settings in the TV (including changing the setting to Auto or Passthrough - neither fix the problem). I have ensured that all software is the latest version.The only way I can get the Sonos to play anything in 5.1 is when I use the Netflix app on the TV which is really patchy in terms of performance. I presume that this is because the HDMI that connects the Apple TV to the TV (One Connect Box) is standard HDMI only (not eArc). The problem is though that the One Connect Box only has one eArc port which I need to use for the Beam connection. Any help on how t

I have 2 x Play 1 speakers stereo paired and using the S2 app.  Can I but an additional single "one" and pair it with an old play 1 in stereo mode and put the other old single Play 1 some where else?

I have been using Sonos Desktop to play my stereo enabled Roams since Alexa just keeps telling me to get the skill I already have :). Now I have a problem using Sonos desktop to search music. Nothing is coming up at all except for “my music” that’s on the PC - none of the subscription tracks are showing at all. I saw this in a few dated threads but never saw a solution. My Sonos S2 desktop app was recently updated a week or so ago. Just wondering if anyone else has this problem or has a solution. (And other services are fine on the desktop app, and I can see my amazon music subscription fine from my iphone)

Bonjour j’ai un blu-ray UBP x800 Sony et ma beam ou playbar le lis pas le DTS il le prend en Stereo pourtant j’ai bien mes dernier mise a jour. 

I have a Sonos playbar and Sonos 5 speakers. I only hear the playbar and not the speakers. I have the volume all the way for the speakers. What do I need to do to hear the speakers? 

I changed the name of the PC hosting my Sonos controller and music collection.When I try to play a track I get the message:"Sonos unable to play <track-name> cannot connect to <serer-name> because the server cannot be found" How do I fix this without reverting to the name change?

I always hoping the volume level can show with numbers on the slide bar and I could find that it's now available on IOS Sonos App... and can also access to EQ settings very easily. But why this is not available for Android Sonos App? I believe it won't be that difficult? Please help to do this asap, thanks!

The IOS 15.3.1 update has made Sonos S2 app not work well.  It is tough and locks.  Does anyone have this problem? How to fix it?

I saw a related post on this topic but it seemed to be a phone specific issue (i.e. Google Pixel).  I’m using iOS devices and am experiencing strange behavior.  I connected my Amazon Firestick to the Move via Bluetooth and it works great.  But the Move shows up in the Sonos App as Offline.  So I can’t do anything via the app - see battery %, change the volume, connect with other speakers, etc.  It’s appears to be a “dumb” BT speaker that I have to operate manually using the device buttons on the Move to change volume.   Out of curiosity, I connected my Roam to the Firestick via bluetooth and had a completely different experience.  It does not show as Offline in the Sonos app but rather a completely functional Sonos speaker.  I can see the battery level, control the volume, group the Roam with other speakers in my network, etc. - which is awesome.  See below for full functionally pics in the Sonos App when connected via Bluetooth.  It seems very strange that Roam has this full functiona

Why is Sonos not able to address all the stuttering issues? Stutter started on my Sonos a few months ago. It never happened before. Suddenly it happens intermittently in all movies. Some times it’s very bad sometimes it’s for brief periods.  i thought it was the streaming on my LGTV. On chance I started reading in Sonos and realized that there seems to be no resolution on why it happens just that people have to submit their diagnostics.  So what exactly causes these stuttering issues?

Hi,I want to have this below setup Sonos ARC as a center speakersonos amp connected to Right and Left speaker Sonos SubSonos Symphony photo frames as left and right surround speaker The only possible solution suggested as of now is have Sonos Arc connected with Sonos sub and Sonos Symphony photo frames as left and right surround speaker as a home theater setup and when the TV start , I can group Sonos AMP with left and right speakers.  but what I am looking is to have all these connected through wired connection like Sonos Arc and AMP connected through wire as a whole system and not wirelessly two different group.  I have tried HDMI extractor device but did not work. No sound coming out of either ARC or AMP so that’s option is no go.  Any advise/ suggestions will be appreciated.  Thanks ,