Talk Sonos Products

People are talking all the greatness of the Arc, my system started with the Playbase!I was wondering why Sonos got of the Playbase and the play 3’s. 

Buenas tardes, solo para saber si alguno tendra la experiencia de usar este divisor como alternativa al HDFURY ARCANA para poder sacar sonido dolby atmos desde mi televisor antiguo o desde un dispositivo como Chomecast  

Is the Ray delayed? I ordered on 5/30 with a ship date of 6/7. My status still shows “preparing to ship” and it’s 6/15. Anyone else having this issue?

Hi all,I have just moved into a new home and want to get a Sonos Sub and either Beam or Arc to improve my TV audio. I don’t mind paying the extra for the Arc but am worried it might not agree with my room shape with some of the surround effects. Ceiling height is standard at around 8ft, but we are in a room which has been made open plan and we are using half of it for TV/Sofa so while it’s almost perfect square on 3 sides, the left side walls are a lot further away. Will this cause issues with the sound? Have attached a rough sketch of the room shape.Thanks for any help!  

Guys.See attached my floor plan for the Ground Floor. I have a separate reception and kitchen area.How should I set up my in ceiling speakers for each of these rooms? Few important points to note:Reception Room will have the TV on the left wall Kitchen will have an island in the centre and dining table near the window.Please help.Thank you.  

When watching my Sony Tv and listening to the sound through my sonos arc i can control the volume level up or down , by using the appropriate buttons on the TV  or Virgin media Tivo box remote and that works fine.However, when playing music through my sonos arc from, for example Deezer, i can only adjust the volume up or down by using the sonos app on my phone, whereas until recently, I have been able to also control the music volume using the appropriate buttons on the TV and virgin media Tivo box remotes.I just spoke to a Sonos technician/ engineer and he said that the TV and virgin remotes cannot control the volume of music on the Sonos arc and that i must use the app to control the volume…… even though my system has worked like this ever since it was brand new ( maybe 2 years or so old). OK its not a major issue and i can control the volume on the app, but it used to be so much more convenient to adjust the volume using the \tv or virgin remotes.I cannot understand why this has sto

We have enjoyed the sonos amp with two wired sonance speakers out back for years...now we’ve extended our space with some chaise lounges on the far side of the pool, and a small game area in the far corner of the year.  You really need to crank the music up under the covered patio to hear it in all corners of the yard.  I’m thinking either two roams, or two moves, or one of each so that we can hear the music in all corners of the yard.  What’s the best combo?  Or is it something else?  Thanks!

Will Sonos create a surround speaker that includes upward firing drivers to complement the Arc for Dolby Atmos?

Hi,Do you know if it’s possible to connect SONO ONE speaker directly to the electricity power and not on a plug ?We would like to have the speakers set up on the wall and if possible, we would like the cable to go directly into the wall to avoid having a plugThank you,Loic

I have a Sennheiser RS 185 RF wireless headphone system that I have enjoyed for years. As my wife and I are on different sleep schedules, this solution has saved my marriage.Recently I added a new Sonos Arc, existing subwoofer and 2 Sonos One speakers to my TV. The TV and all Sonos components are working fine. However, except for a couple evenings(out of 2 weeks), I have been unable to get sound from my headphones. I installed and charged new batteries and added a new optical cord, but still no sound. Sonos support said that they cannot help because their components are working, and Sennheiser tells me there must be interference from the new changes that is causing the problem. Can anyone help? After buying the new Arc I can’t afford a divorce lawyer!

Are there any Samsung Devices that are confirmed to FULLY  work with DD+ and TrueHD Atmos  (and Now DTS) Passthrough?I have manged to get my aging Q7F to play through my new Arc soundbar albeit Samsung seems to have a habit of screwing with settings removing DD+ defaults and setting to PCM whenever you change source. I was hoping to just deal with DD+ Atmos for the time being but this is going to drive me up the wall having to change it all the time, especially since it doesnt even fall back to DD, it smacks all the way down to PCM.Looking like i will need to get a new Box but Im a stickler for what i like and the UI on Samsung TVs is probably one of the best i have used but if they are still messing us around 5 YEARS on then it might be time to say goodbye…. 

Hi there,I bought a Sonos Arc directly from Sonos over a month ago at the start of May. I’ve noticed today that there is a dent in the front housing on the Arc, and I’m not sure where or how it has come about. I’m worried this is a defect in the build quality.I’ve attached some photos I’ve taken - would be great if I could get some advice.Thanks. 

why is s1 app not working right any more if you put your system on it turns on says some think in welsh then just keeps saying tunein but if i sellect the station on the app i have to sellect play every where i dont really want to upgrade to s2 as i will loose my play 5 from my system thanks 

I see that you recommend 10W for the Roam, but how much can it handle? Would a 60-75W be too much? If that is not too much would the Roam change alot faster with 75W or is there a point when more watts would not mean faster charging?

I recently purchase the following:ArcSub Gen 32 x One SL speakersI have set up the system as per instructions BUT I am slightly confused with regard to a stereo pair and/or surround speaker set up. Which would be the best listening experience. The App doesn’t seem to show that the 2 x One SL speakers are a stereo pair and I can’t seem to be able to change or set up. Any ideas ?

Hi all, Long time user, occasional poster. I'm toying with the idea of installing some Sonos speakers in the bar/workshop area at the bottom of my garden (roughly 15m from my house, and it seems heavily resistant to any wireless signals).I currently have a relatively large Sonos set-up IN the house running on Sonosnet with a boost plugged into my router. I have tried just putting a speaker in the bar and hoping for the best, but alas, it is a no go. My question is....if I were to run an ethernet cable from my router in the house to a network switch in the bar, then subsequently hardwire those speakers, would it work?? I get there's STP implications so the switch would need to support that, but beyond that is what I suggest feasible? I've done some searching on here, but nothing seems to answer my question specifically. Thanks in advance, all!!

Hi all, looking for help please.I’ve temporarily connected my Beam Gen 2 tony LG C1 through eArc. All works as it should. The Beam will normally stay in a facility room, but wanted to test the functionality before I dive deeper into Sonos.Took a while to get it to connect, these is a well-discussed issue with this.The issue is that I don’t always want the sound to play through the Beam, and want it to stay on the TV speaker for basic day to day viewing. I prefer to use external sound sources for something specific, like watching a movie and I want a bigger experience.When I select TV speaker in the sound output options on the TV, after 3 or 4 seconds it reactivates the eArc connection and plays audio through the Beam. If I deactivate the CEC link on the LG, it reactivates it. I’ve turned off TV Autoplay in the app.I have a couple of questions: - Is there a way of permanently disabling any automatic reconnection or activation of the sound bar, so it only works on command? - Is there a w

Bit of fun on a Sunday 😊Which is your go to demo disc to show off your system My system is :LGB8 65 oledSonos Arc sub gen3 and 2 ones Panasonic ub820 blu ray player My demo disc to make your jaw drop and a smile to spread on people's faces is:Titans of cult  Mad Max Fury Road 😀Feel free to join in👍

Hi Community,I have spent the good part of a week trying different options to be able to mount my music library to Sonos 2.  None had worked and I was almost going to give up.  and then I had the great idea to use a RaspberryPi 4 Model B and set up a simple samba server (on an external USB SSD drive).It works a treat and there is no reverting to SMBv1 or anything .. its fast and secure and all of my music is now available  .. I am sharing this in case anyone else experiences issues trying to get their personal  music library added to Sonos 2 Happy to share the details with anyone else that needs it

I have an LG TV OLED C1 connected via HDMI ARC to my Sonos Beam, which has worked perfectly. Since recently purchasing a Humax PVR box, sometimes the audio will not play through the Sonos when the Humax box is in stand-by. If I try to turn the TV volume up or down, I get a ‘mute’ icon appear on the TV screen and no sound is emitted from the Sonos.When I use the Beam app on my phone to try to fix the issue, it tells me that a device is interfering with the communication between the TV and the Beam. The only solution that seems to work is to remove the HDMI cable (that comes from the Humax) from the port in the TV, change the TV audio settings to ‘internal volume’, re-connect the Humax HDMI cable and then switch the TV audio back to ‘external device HDMI ARC’.There must be a more straightforward fix. Any ideas, anyone?

When using Spotify, as a streaming service, the volume levels on the 2 x Sonos One keep changing. In Spotify, the volume levels are automatically adjusted to ensure a consistent volume for ALL tracks. Sonos app FAILS to maintain consistent volume levels.This is a MAJOR fault with Sonos, and one that will lead me to sell my purchase and replace it with Bose or similar.  Come on, Sonos, this issue has existed for FAR TOO LONG. 

Hi all , can I just ask which of these formats is best , you folk will know I'm sure ! Multi channel pcm 5.1 is with eARC on and DD + 5.1 is with ARC on , both using Amazon Prime, thanks  

Hey Guys,I have an Arc with Sub and surrounds and have recently added a Nintendo switch to the setup. I own a PS5 too but the way Nintendo powers down is different to Sony PS5 in the way that PS5 automatically restores my TV source to the last played screen before turning on the console. Nintendo switch on the other hand, asks to choose the Source. Does anyone know what source Input does Sonos Arc use on a Samsung Series 8 TV ( TU8000) ? I see Sonos and Sonos Multimedia server as two of the options in my TVs source input that refer to the Home theatre. 

I recently bought a Ray to set up surround sound with my TV.  I grouped the Ray with my Sub and a pair of Sonos One speakers (L&R) and True Tuned it.  This works great for TV and movies but when I am trying to listen to music, not so much since it seems the majority of the sound is coming from the Ray.  Is there a way to have a speaker grouping that is tuned for surround sound (TV) and one grouping that is tuned specifically for music? 

 At work we have this sonos device connected to a windows xp.. its completely useless. The sonos app on pc is called Version 7.1, all options are basically greyed out. All we want to do is play our own music. Another problem is that we don't have access to the wifi that the pc is using, its some private airport wifi. So we cant connect our phone... i noticed the sonos box has an ethernet port. Is there perhaps some kind of usb that makes it so i can connect my phone to the sonos box? But i guess it wouldnt work with 4G? We have already tried to reinstall the app, repair the app etc etc, nothing works.. The only thing that works without problems is to use the radio stations.. so i was wondering, how hard would it be to make my own online radio and just search for it on sonos? Please don't tell me im out of options.. we want to play good music for our customers..