Talk Sonos Products

Can Playbar connect to Humax STB instead of TV optical out? 

Has anyone on here bought the new “Mountson Premium Wall Mount for Sonos Move”. I’ve just received mine but it comes with the front cover attached, which needs removing to access the screw holes, but I cannot remove it! I was wondering if anyone else had one and had any tips to remove the cover?  https://smile.amazon.co.uk/dp/B08ZNR42WV

Hi, I'm looking to join to Sonos ecosystem and have found 2 offers and am wondering which is better. Option 1: 2 play 1s and a play 3 Option 2: 2 play 5s (gen 1)Mostly will be used for listening to music (techno and rap) and also for watching tv.From what I've read the play 5 gen 1s are significantly worse than the gen 2s and any comparisons I can find between 2 play 1s and play 5 (gen 1) say the plays are better due to the stereo pair. But if I had a pair of play 5 (gen 1) that would negate this point so I'm not sure which option I should choose.Thanks.  

I first shared this obsessive chart I made for my own amusement on the Sonos subreddit, and then discovered tonight it was actually conceptually covered already by @AjTrek1’s helpful and extremely thorough speaker comparison charts found here. But I’ll post mine here too in case some still find it useful or it has some unique info. Corrections and suggestions are welcome.(After I posted it on the Sonos subreddit, another contributor jumped in and provided many useful notes, as well as future product predictions. Those parts are not mine and while the notes sound correct, I haven’t verified them, and of course the speculative parts aren’t verifiable at all.)Needless to say this is miles from official, but I believe it’s accurate.Anyhoo, here it is: Sonos Compatibility and Features ChartCheers,Ivan.

My conversation with Samsung: Me: Does my old 2021 65” Frame TV Model number: QE65LS03AAUXXU Serial number: 0H6V3HAR500017T - support Dolby Atmos? Samsung: Upon further checking, the model you have can only support Dolby Digital where it argues that its codecs are more efficient than DTS codecs, and thus can sound every bit as good or better, even at a lower bit-rate. Ultimately, you can expect a fine home cinema experience from both, and often your choice of soundtrack will come down to whichever is supported by your source material. Me: Does the new 2022 65” Frame support Dolby Atmos? Samsung: Thank you for staying connected, Graeme. Upon further checking directly from our website, our 2022 Frame TV's support Dolby Atmos. You can check this link: [link removed] Me: If you search the above Dolby Atmos is emblazoned everywhere!!! But look at last years Samsung advertDolby Atmos is nowhere to be seen unfortunately.Moderator Note: Modified in accordance with the Community Code of Conduct

After upgrading to release 14.6, I’ve noticed that the SUB frequently gets out of sync (lags) relative to the ARC.  When this happens the SUB can sound like reverb - it really degrades the sound experience quite a bit.  Removing the SUB and then adding it back in does not seem to remedy the problem -- the only thing I have found that clears this state is power cycling the ARC.

We have a sonos playbar that has suddenly stopped working. We believe it may have stopped working because it was accidently turned up too loud.At present, we can’t even get any power lights to come on, we have tried a different cable and a factory reset but it’s still the same.Having spoken to Sonos support this afternoon because it is out of warranty all they have offer is 30% of a new product, which is not an option, we can’t afford it!They have also requested we send them the old product back before they will give us the discount code, which I expect is so they can repair it and sell in on as a refurbished item on their website for £349! This seems to be a complete scam to me!From reading through various conversations on this website it appears to be a common fault that they know about and there must be a way to fix it, we would definitely prefer to get it repaired.Is this something anyone else has encountered before? 

I just purchased a home with in-wall speakers and wall controls in about every room. These speaker wires all terminate in the living room near my entertainment cabinet to a Niles  HDS-6L Speaker Control Box. I have a Sonos Playbase and three other Play:1 wireless speakers. I simply want to push the Sonos Playbase audio to these in-home speakers. How to do?

Is there any news on when volume normalisation will be available for playing spotify through sonos speakers?I’ve just purchased 3 speakers for my business and I’m getting really frustrated at having to constantly alter the volume because the playback is either too loud or too quiet.If it’s not something you can/want to do please let us know and the reason why. I think we deserve an honest and comprehensive answer.

Hi All,it would be so cool to have a Mini-Controller / Now Playing screen app for the apple TV.ThanksJesko

I ordered in April with a May 6 shipping date. It has been “preparing to ship” since the 6th. Has anyone ordered an amp of late and are you on the same delay? Not a huge deal but I have an all new music room set-up and all that is missing is the amp. 

I run a split system, usually without issue. However after the Desktop S1 app recently got confused and needed a Reset, one of my Play:5 Gen 1s has become quarantined. It shows in the ZoneGroupState like this:The IP address is correct, but the name is wrong (that is the name of a Beam Gen 2 on my S2 system).If I run the S1 Mobile app, it lists “Den” as “Needs update”. If I try to take the update, it says none is available.How do I get my Play:5 back into a usable state?

HelloI have an LG OLED65CX6LA TV connected via eARC to a Sonos ARC purchased last November. Working perfectly during all this time. It is connected to a Sub and two Play3 as rear speakers.Since yesterday the remote control of the TV has stopped working and I have to adjust the volume of the bar with the iPhone or with the touch buttons on the bar. The TV remote works perfectly with the internal speakers of the TV. I have changed the HDMI cable to rule out a malfunction of it. I have reset the bar to factory values ​​but the problem persists. For a while the remote worked but the sound switched between the bar and the TV's internal speakers.The sound from the bar is still perfect and I can comfortably watch movies in Atmos and Dolby Digital. But I can't adjust the volume. The only way to do this is to watch TV through a second-generation Apple TV 4K. The Apple TV remote works perfectly through the IR port of the ARC.The TV updated WebOS a couple of days ago but the problem appeared yest

I have a Sonso Surrund sound system on my in-house wi-fi and I want to set up 2 Play One speakers at my pool on another wi-fi how do I do that? 

Hello all, just a quick question to ask what content people are playing that provides Dolby Atmos True HD?.4k Blu-ray seems to be one but what else?.Still weighing up options, I have an Nvidia Shield Pro that is capable of 4k and Atmos True HD output from streaming services.Is Dolby Digital Atmos compressed noticeable poorer than Atmos True HD?.I presume best Netflix offer is DD+?.

Hey everybody,we are having troubles to connect our Sonos Beam (+ 2x Sonos One SL) to our projector Epson EH-TW7000. Our end goal is to have 5.1 Sound. Our main input is a FireTV Stick.The projector doesn’t have any HDMI Arc output nor an optical. I already bought a HDMI Matrix Switch and tried to connect it with the optical adapter that came with the beam as I noticed the HDMI Arc doesn’t work. Unfortunately I had no luck with getting a connection even through the optical...This is the HDMI Matrix Switch I was using:https://www.amazon.de/gp/product/B07Y2GMC3G/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1Is there anything else I have to set for the sound to work? And if possible a different solution to get 5.1 Sound as I heard that optical is not compatible.Thank you so much! 

So I have a beam with x2 One SLs connected to the TV for surround & WiFi for multi room where I have other One's around the house. All are fine except when I'm near the One sl's (around 2ft) in the living room that are linked to the beam where they start cutting out & in like interference. Anyone else experiencing this issue? 

Hi,Just purchased a Samsung Frame TV (2022) and am considering buying a Leon Frame bar as it will match the aesthetics.  This soundbar does not have an HDMI Arc connection.   I have previously installed in-ceiling front and rear speakers, which I plan to connect using separate amps.Relatively new to this world, but I’m concerned I won’t get 5.1 surround with the way I’m trying to set this up and would appreciate guidance.Samsung Frame TV to Sonos Amp (HDMI), same Sonos Amp to Frame Bar (Center speaker) Front and Rears each with their own Amps.  Sub on its own.Will I get 5.1 out of this setup?  Apologies if this is obvious, appreciate your input!

Is there any difference between having a Boost connected to the router vs a Play 1 connected to the router?Do they both provide the same quality of mesh? Or is the Boost better because that’s is only function?thanks

I just got a sub to pair with my Sonos amp and 4 ceiling speakers that are non Sonos. I am wondering what I should set the crossover frequency at? Sub is under my tv in a larger living room. Also any preference in laying the sub down or standing it up?

Hi Guys Anybody know (or suspect) if Sonos will support real Dolby Atmos in the future? By ‘real’ I mean a 7.1.4 setup. It could be with the Arc acting simply as the front left-right-center, and then a slew of Ones or Fives as rear, side and height speakers.  Could that be done via a firmware update? Is it likely? I have a setup right now with the Arc, two Subs and two Ones for movies. It’s great, but real Dolby Atmos it is not:-) Kind regardsMads   

Hi. I am mounting my Playbar on the wall and would like the wiring to be as discreet as possible. I was originally going to use a ninety degree connector for the figure of eight mains cable but now realise that will not work as the socket on the Playbar is recessed. Anyone found a neat solution to this? Any help hugely appreciated.

I have amazon prime / amazon music (not unlimited)When I try to open amazon music through sonos I get the message 'Request Operation Failed'I have tried to remove and re authorise my amazon account within the sonos app which hasn't made any difference.I have also checked my membership status in amazon music which is correct.After looking at previous threads these are the only suggestions but neither work.We've also tried this on my wife's phone (she uses apple where my phone is android) and we still get exactly the same message. Any help would be appreciated please? 

I have the Arc, Sub, and Sonos 1 in a surround setup, connected to an LG CX via eArc. Previously I had the PS4 outputting Bitstream (Dolby), and Sonos reported Dolby Digital 5.1.The fix that added LPCM to Sonos Arc recently went live, so I updated PS4 Pro to output PCM, and the HDMI input on the TV to PCM. (The output remained Passthrough). After doing this, the System Status page for Sonos shows Multichannel PCM 7.1.However, I now get no rear surround audio in games like Assassin’s Creed Valhalla. (It’s not faint, there’s really none.) I get the full surround experience if I change it back to getting Dolby Digital 5.1. On the PS4 Home screen, I do get sound from the rears in PCM 7.1, albeit very faintly, compared to Dolby Digital 5.1.Does Sonos not downmix the extra channels properly? It’s kinda bad that a higher fidelity signal sounds worse.

Hi all , hope you can once again help me out , in the notification panel on my phone it says " Dolby digital 5.1 " , which is great but when I watch something in Atmos it's blank ? As you can see , thanks