Talk Sonos Products

We pay EXTRA to mount the ARC on the wall and it looks ridiculous when seated. More importantly, not knowing I’d see them, I measured its height from the table to insure the Arc would be centered between the TV and fireplace and because the feet add height, it was NOT centered! Being a type A person, I removed, filled all the holes and had re-drill and remount. This isn’t right.  

I bought my sonos about 5 years ago.  I have a playbar and a sub.  I would like the easiest way to create surround sound using my existing equipment. Thanks!

Hi all,I’ve had an email saying you can get 20% on the SONOS website. When I select the item I’m after, Sonos Stands for ONE, ONE SL and PLAY:1 white, and add it to my basket when I go to pay it reverts the price back to full price and not the discounted price. Is anyone else experiencing this? I’ve tried to contact/get hold of Customer Services however, I’ve not been successful as the email address I have keeps coming back as not in use.Any help is appreciated.

Hi everyone.  I have a sono beam 2 hooked up to my LG C1.  For 5.1 sound from netflix and my cable box, the sonos app would use to say the sound coming in is Dolby Digital Plus 5.1.  Now when I go to my sonos app, it says Dolby Multichannel PCM 5.1.I notice Dolby Atmos now it says Dolby Atmos while it use to say Dolby Atmos (DD+).Dolby Output from the TV is set to AutoIf I change to Passthrough, then it changes back to Dolby Digital but I never had to do that before.I was wondering what happened or what has changed?  I don't think I changed any sound settings recently.  I did update to the new firmware, but not sure if that caused this issue.I guess I am wondering how do I change it back to Dolby Digital Plus 5.1 without putting it to passthrough?Also, which is better?  Dolby Digital Plus 5.1 or Dolby Multichannel PCM 5.1?  Which Atmos is better?Thanks

I still don’t understand why the standard Deezer feature rich experience is not available inside the Sonos application. Sonos just does not want to make any improvements here and it would significantly improve my user experience. I was thinking of getting a 2nd Roam but if I want both stereo and missing options in Deezer’s native environment, I can’t do it because Roam wont support bluetooth sterio pairing and the Sonos environment won’t support the full Deezer experience. Disappointing.  

Hii know there have been some posts and discussions about connecting B&O speakers to TV via Sonos Port.  I am looking for a simpler just strictly connecting Port to B&O Beolab 6000 speakers.   And I can stream music from my phone to play on Port and my existing Arc.  what cables do I need and what’s the easiest/simplest setup? TIA!  

Hello. I have been having an issue with my Connect:Amp for awhile now. Every time I turn up the volume to about 65% it mutes and a white flashes on the amp. I have it wired to two pairs of Yamaha outdoor speakers with 130 watt peak power handling. One pair is located outside at my patio and the other pair is installed in my garage. To independently control the volume of the two locations I installed a Russound impedance matching volume control for each pair of speakers. I am thinking that the volume controls are what is causing the issue but not sure how to determine that for sure. Any help is appreciated. 

HI -I’d like to use my Sonos Moves as a small PA system for gathering. So someone would be using a separate microphone and the idea is for the Moves to amplify it.  Is this possible? Ideally I could use both (via airplay?) but i’d settle for just one (bluetooth).  BTW, Sonos, how about supporting stereo pairing over bluetooth like some other vendors do?? 

Hi folks,Anyone know why I lose all sound from arc/sub/play ones when I unpause the tv? It returns if I turn the tv off and on. My tv is Sony a9 and using virgin box. The sound is awesome so I must have it all wired correctly!!Thanks!

Buongiorno, ho una domanda da porvi. Possiedo un arc un sub e 2 play 1, se comperassi altri due play 1 come canali anteriori è possibile creare home teather 5.1? Grazie 

It’s 2022. It would be just an excellent experience to have a widget to add to support toggling volumes without needing to open the app. While I know there’s third party solutions I trust Sonos with both support and privacy. With Apple’s OS fully unified from mac to iPhone, it would be just a cherry on top for the Sonos ecosystem and help my older family easily interact with the speakers. 

I am currently creating a home theatre setup in a family room that measures 18’x12’. I do not have the ability to install recessed wall speakers, and I do not wish to hang speakers off the wall. Can I use 4 ceiling Sonance speakers to be my front L+R and rear L+R, along with a sub and Arc for my centre channel? I am planning on hooking up the system to my television via the Arc.

Hi,I am quite keen to buy the new SONOS arc sound bar. But I am not sure if it is suitable to my room. I am afraid it may be an overkill. My room size is 14 feet by 16 feet (224 sq feet or 20 sq mtr). I have a 77 inch Sonly OLED TV and wish to use the arc with it in the room. Cananyone please advice if I can go ahead and get it or if it is not advisable for such a small room size. I need the best possible sound quality and ready to spend the money, I mean budget is not a constraint. Your help will be greatly appretiated. Thank you very much.

I purchased a Sony KD85X91J in July equipped with eARC so I could listen to content from my Apple TV 4K in Dolby Atmos. The problem I have is whenever I play Atmos content (and ONLY Atmos content). Every so often the Arc has a quick popping sound followed by the Arc losing audio until I back out of the Atmos content I was watching. When I back out I can start the content again in Atmos and it will work for a while until the pop and audio cut out happens again. I have a 5.1 setup with the Arc, 2 One SL’s and a Gen 3 sub. The bass and surrounds still play audio after the cut out. Only the Arc is affected. The HDMI cables i am using are both rated to handle Atmos content. Link to the cables being used is below. https://www.amazon.com/gp/product/B07S1CGQ9Z/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I purchased a pair of Roam speakers to use with my existing stereo system, connecting through Bluetooth, so that I can listen to CDs/radio/vinyl playing from my receiver in other rooms. I have an external Bluetooth transmitter/receiver plug-in to connect with the Roams which works well, however there is a significant sound lag between the Roam and the existing stereo speakers so I can't have them both on at the same time. I tried a different plug-in Bluetooth transmitter/receiver with different Bluetooth codecs as well but that didn’t work either.Is there any way I can get the wireless Roam speakers and my old wired speakers to work in sync? I have read about needing to hook up old systems with the Port or Amp but I want to be sure that this would actually fix my problem before I invest in a substantially more expensive component. Any help would be much appreciated. Current System:Record Player: Proje

I have a tivo edge and trying to setup the remote to control the volume of the Arc.  The Tivo remote works just fine with my TV - turns on and off and selects the input without issues.  The remote uses IR.  To program the remote to control the arc, the Tivo instructions are to select a A/V device from the Tivo remote setup menu and try the different codes to see what works with the Arc. There is not an option to select any Sonos codes, so you apparently must use a code from another brand,  My research says thet the Denon codes work with the Arc - but not mine!  I have tried all the Denon codes and none of them work. My remote is in IR mode and has new batteries.  How do I set up my TIVO remote to control the volume of the arc. 

Does anyone know if my Sonos products. IE playbar play ones and sub will work on a mobile wifi instead of getting broadband. I’m looking at the pay as you go EE  wifi things. Moving house soon and don’t want to be tied in a contract. Your feedback will be much appreciated. Steve

My original Roam died and has been replaced under warranty.  Since the problems seemed to be power related, I’m thinking of only using this one on USB-C and keeping the wireless charger in a drawer.  Is this paranoid?  The original would regularly drain faster than it’d charge on the wireless pad but the new one seems to be behaving and I was wondering what experiences everyone else had.  I may even try out the voice assistant again on USB-C with this guy, it killed the battery faster than anything else on the first one.  

Hey there,I have two Sonos S1 gen2 and want to know if the little Ray tv soundbar is compatible with my 2 speakers?If u you oh can help me Thankyou.😎 

I was excited that my sub mini arrived today, but not so much now that I've set it up. We've got an open-plan area where I have a beam for the tv and two 5s for music. I assumed I could pair the sub mini to both - ie, that it'd work with the beam when watching tv and with the 5s for music. But it looks like I have to assign it to one or the other. A bit disappointed! Unless I'm missing something?

Hi All - I just added Sonos to my gym via a Ray sound bar on the TV.  My wife does guided workouts using the TV. Particularly on the treadmill, the TV speakers too far away to reliably hear over the treadmill motor. I'd like to use a Play 3 as an additional speaker, essentially just playing whatever the Ray is outputting.  I was able to add the Play 3 to the system with no problem, but it sets itself up into a new room ("Gym 2").   I'm figuring I can just put the output of the ray to the Play 3, but is there any way to permanently group these together?  (Improved WAF....you know....).   Thanks! 

After exhaustive troubleshooting, I’ve narrowed the issue down to the 3.5mm Line Out from my Optoma UHZ50 being the culprit.  Setup: Optoma UHZ50 Projector sending audio to Sonos Amp via 3.5mm “Audio Out”. The wire is one-sided on the UHZ50 side, then has a red and black end which plug into my Sonos Amp. My Amp powers to Definitive Tech DI-8R Ceiling Speakers.  The issue: One of the two speakers is very low, static, and simply sounds bad. I tried troubleshooting everything - new speaker wire, different banana plugs, even swapped the speaker (I have 4 and 2 are in box) and even tried a different Sonos Amp (I have 2, one is still in box). Nothing fixed the issue, so the only thing left to try was replacing the 3.5mm cable, so I went ahead and swapped that (I also have two of those) and the issue persists, but if I flip the Red / Black the opposite speaker has the problem. Basically the “Left” speaker out on the Amp is the p

Keeps dropping devices as I add devices will not maintain all four devices on the network simultaneously. Hot garbage application is hot garbage

Hi i just get a sonos beam 2, what do you recommend to bought first the sub mini or the One SL pair?

Hi AllI have a Sony PS-HX500 turntable with built in pre amp. I currently have it running through an old amp and speakers which works well but I would  prefer to be able to stream to the Sonos speakers I have in rooms around the house (a mixture of Beam, One, One SL, and Move) so I could listen to it anywhere. I’ve read so many articles but am still confused as to what would work and what would be best. The Port looks to fit the bill, but some reviews don’t seem great as regards sound quality. The Amp looks to fit the bill, and looks to have better reviews, but is obviously quite a bit more expensive. Both seem to offer functionality I don’t think I need.  For what I want would either of these be better than the other, or is there a different solution in the Sonos range? I’d be interested to hear views from people who have either, or have found a different solution. TIA