Hi all,
I’ve had an email saying you can get 20% on the SONOS website. When I select the item I’m after, Sonos Stands for ONE, ONE SL and PLAY:1 white, and add it to my basket when I go to pay it reverts the price back to full price and not the discounted price. Is anyone else experiencing this? I’ve tried to contact/get hold of Customer Services however, I’ve not been successful as the email address I have keeps coming back as not in use.
Any help is appreciated.
Best answer by Meeno79
That was quick!
I made the purchase using a different email address and it allowed the discount to be applied. Weird. Thanks for your help though.
Hello, I would contact the Sales Team and quote your discount code to them.
They should be able to confirm if there are any restrictions on it.
https://www.sonos.com/en-us/contact
Good luck with your purchase!
Hello, I would contact the Sales Team and quote your discount code to them.
They should be able to confirm if there are any restrictions on it.
https://www.sonos.com/en-us/contact
Good luck with your purchase!
Thanks. All sorted now.
That was quick!
Also just realised there was no actual discount code involved as I received the same 20% accessories promo email today.
That was quick!
I made the purchase using a different email address and it allowed the discount to be applied. Weird. Thanks for your help though.
There was definitely an issue before. The 20% off accessories wasn’t being applied previously when I visited the Sonos website. Today, received further email regarding the same promotion. Clicking through on the email and the 20% off is now shown on the accessory products prior to adding to basket.
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