Talk Sonos Products

If I place an order a Beam next Tuesday morning, when can I expect my item to be delivered to the UK ? Thanks

Is there a way to disable unwanted sound effects? The music getting louder or softer as I swipe my finger on the Era 100 is exactly the function I expect of a volume control, yet there’s a second artificial sound that not only inexplicably intrudes on the music experience but is redundant of what I can already hear. Please tell me there’s a way to make the beeps go away, they’re harshing my mellow, offending my fellow listeners, and I think make the system sound like a cheap toy. 🤞

Recently my 10 yo Bose Lifestyle 535 system died. Looking at building a Sonos system. Basically we would use the system for music over Pandora and Netflix shows/ movies. So far I have purchased an Arc soundbar and a mini sub. Now looking for speakers. My questions are;Is there any advantage in buying from Sonos? I see that several local stereo shops sell the Move 2, Era 100 and 300. The  major  retailers like Best Buy, Costco and Sam’s also sell Sonos equipment. Not much difference in prices among them. .Historically, does Sonos offer Black Friday or Cyber Monday sales on speaker?Thank you.

I have a Arc, and 2 x era 100’s in my “Tv Room”. the era 100s are set up as surrounds to work with the arc.however, i can’t find an option to EQ only the arc, or only the Era 100’s. it seems the EQ applies to all devices in the TV room. is this normal?

Hi,My original topic was closed and had a follow up question based on Bruce’s recommendation.I have these specific zones pre-wired:Living Room (5.1) Kitchen (pair of speakers) Patio (pair of speakers) Master Bath (pair of speakers)With these specific areas I would need:1x Port for living room3x Sonos AmpsIs this correct?  

We have a Beam (pretty sure it’s gen 2) in our living room and wondering what to prioritise adding, and which model of each to get:Sub: mini vs standard Era x2: 100 vs 300We listen to music via Spotify, watch films via Sky Q, and use our PS5. Would love opinions on whether it’s really worth going for full Sub and 300s vs Mini and 100s, or a mix and match eg 100s plus full Sub. Would also love opinions on which of the two (sub vs eras) will make a more immediate difference, if we didn’t want to buy all at once. Would also love advice on placement. Our room is 6m x 4m, and the TV+beam is currently against the left-hand 4m wall. Our sofa is in the middle of the room facing the TV directly, ~3m away from the TV. Should the Eras go directly behind each corner of the sofa, on stands in the middle of the room, or is it fine for them to go on the back wall 6 metres away from TV? Back wall would look better. 

Need help and experties, I have Polk and Sonos speakers and I would like to trun them into a home theater, if I can work them, I am not sure if this setup will the folllowing setup even work.Two Polk RTi12 (Front L & R) + Sonos Ark (center speaker)2 Sahdow one SL (Rear L & R)+ Two Polk in wall speakersPolk SubPioneer Amp to power up the RTi  + Sonos AMP to connect the 4 polk  

How many max Symphonisk can I pair at once. Can I pair 10 of them together ?

Both of my ONE Gen2 Sonos speakers suddenly stopped working and will not power on. Have tried different outlets, etc. I just got them In May 2021.  Is this common lifespan for Sonos speakers??

Hi,Hope someone can help please.I currently have in a living room the wiring for 5 channel speakers but have removed the home cinema setup to another room.I have an Arcam A32 and Tannoy Signature DC6 using the front stereo speaker wiring fed by a Sonos Connect (gen 1).I'm in process of upgrading to gen 2 and was thinking Sonos Port. However I was then thinking I could maybe get an Amp instead be able to use it for TV (hdmi) as well. In this scenario:-- Could the Amp use the A32 for the fronts (RCA)?- Could the Amp then power passive rear speakers using its own amps or I'd have to use Sonos wireless speakers?- What comes out of the digital out on the Amp in this case? Is it the full 5.1?- What would happen if I played music in such a setup? Does the Amp create a surround effect from the stereo or just play to the front speakers? Or maybe can be configured to do either?Please if anyone has experience/ knowledge of Amp and can answer these would be much appreciated.Thanks, Ian.

When will the Sonos controller for MacOS be updated to run natively on Apple Silicon?

I know about Spotify, Amazon and Pandora, are there any others that support ratings in the Sonos app?

Hey everyone,I saw this was partially covered on a previous thread, but since that was a couple of months ago I started a new one.Received my Era 300 about an hour ago today, and the back is not uniform at all, with a much bigger gap on the back plate on the top right hand side.This is very noticeable too, and whilst I appreciate this is not a new issue I am a little surprised it is still happening nearly 2 months after it was first reported.Called support and whilst on the phone to them I also noticed the grill at the top right has a similar gap, which you can push in, only to come back out a few minutes later.Support reassured me the next one should be good, but really, how can they promise this? Do they have a “good” batch and a “bad” batch?Lugging this box all the way to the pick up point tomorrow and hoping for the best.A bit of a fiasco, especially when I will be away soon and likely to take ages swapping the speakers but there you go.Whilst we are at it, any news on the front dr

Hi allI think I know the answer, but want to to tap the collective community brains for confirmation.7 years ago we set up a media wall for the TV and sonos Playbar paired qwith 2 Sonos play1’s as rear surrounds.  The TV and playbar are in a recessed wall unit.  The depth of the recess is 14cm.  The playbar is 10cm from the top of the recess, 10cm above the 55 inch TV.  The width of the recess is 1450mm (as per the attached pics)We needed this set up to ensure the TV was not too high and up unitl now, we’ve had no issues.  We are upgrading the TV and looking at upgrading the soundbar to take advantage of Dolby Atmos.Looking at the size and design of the Arc, it seems like it would be too close to the top and sides of the recess to be optimal.  I think it would still be 10cm from top and 15cm each side.So my question is, would we be compromising the benefits of the arc? Would the sound from the side and upwards firing speakers would get distorted.  In which case are we better sticking t

I have an arc bar. I would like to buy two speakers. I'm hesitating between fives and era300s. I use 50% music in stereo and 50% in home cinema.What do you recommend ?

Has anyone used something like this successfully to reduce audio delay? Right now I have a traditional mixer board and have tried several solutions but the RCA input delay/lag is quite annoying! Here is the HDMI mixer I found…https://www.soundtown.com/collections/microphone_systems/products/swm16-max I was thinking one of these setups below might work to reduce audio delay? Option 1Apple TV => Mixer => HDMI1 on TVThen use HDMI ARC output on TV => Sonos Amp Option 2Apple TV => HDMI1 on TV => Mixer via HDMI ARC Then Mixer => Sonos AMP via Optical&HDMI adapter For reference I currently have a Samsung Frame TV (if it matters)… What I don’t know is if option 1 will work since I'm not sure if the mixer is capable of arc passthrough? and then for option 2 I wasn’t sure if this would solve any of the delay issues I have or would it be the same problem with audio delays? I’ve done a bunch of searching on forums + reddit/etc but haven’t seen much new stuff on this topic… Th

Is there a way for the sonos engineers to allow trueplay for the era 300 when used as rears for home theater setup? I have android and would need an iPhone to do trueplay for everything. I could borrow an iPhone to do this but sometimes I need to reset these devices for it to work correctly and I would need to do the trueplay all over again.

Can I combine the Beam Sound Bar with two One speakers for surround sound

I asked this question over in the sonos reddit forum and others are having same issues so thought I would bring over here.What are people using for their usb charger for the Sonos move? I attempted to use my MacBook pros charger but it didn’t work. I have the 60watt brick but from what I read it should be able to still work.So then I read it might be the cord as they have chips in them and knowing Apple they locked their cord down. So I bought an anker power line 3.1 usb c cable and tried it with the MacBook brick again and it still didn’t work.So before I keep buying and returning curious if anyone has had success with certain chargers with the move. Thanks!

Can I connect Sonos Play:3 Speakers to my laptop?

Hi everyoneI have a complete Sonos surround sound system set up but I would like to get a pair of floor stands for my One speakers, which are currently sitting on a table and a bookshelf at two different corners of the room.I’ve been searching online as to which ones to buy and I can see Sonos sell two types. The Sanus floor stands at £99 and then the more expensive One stands at £249, which is quite a jump from the cheaper stands. Then there are even cheaper imitations on various sites, which I don’t think I want to buy.So really my questions is, out of the two official Sonos stands, which one should I buy? Are the more expensive stands really worth the £249 and what makes them stand out (no pun intended 😂) to the Sanus version? If you own a pair of these, which one did you buy and are you pleased with them? Many thanks

I’m having all sorts of connectivity and grouping issues on large varied Sonos system ONLY with Apple Music.   Other music services work fine.  What’s up?  Looks like Sonos not purging previously played Apple Music so occasionally receive error, “system in use elsewhere”.  Usually it just plays Apple Music on certain, but not all, grouped speakers.

I just built a new house and my room is 15 feet across and 30 feet in length, with a 9 foot ceiling. What is the ideal distance to place a pair of Era 300's behind a couch for the ultimate surround sound experience. I will have a 77 inch flat screen mounted to the wall on one end of the room with an Arc soundar under the screen. My couch will be placed 10 feet in front of the TV wall, and I will have a Third Gen sub woofer in the front right corner of the room? I have 20 feet to work with behind me, and I’m wondering what the ideal distance would be for placing the two Era 300’s?I have come across a lot of posts from people who have the back of their couches pressed against a wall, but I haven’t come across anything addressing the kind of space I am working with for rear speakers, and more specifically, a pair of Era 300’s as rear speakers. I would love some advice, as I have a lot of flexibility. I will be using Sonos speaker stands, unless someone convinces me to go with wall mounts,

Hi, losing the will with the reliability of my sonos system. I run a split system with newer s2 compatible products and then 2 old Gen 1 play 5s on the s1 as a separate network. All was well till about a month ago when the play 5s just stopped working. I have tried everything rebooting, restarting routers, running it wired and unwired. When I do a complete restart, delete and reboot the app, reset the speaker and do a new set up, the app recognises the speaker and the network initially, it creates the Sonos wifi network temporarily but when you then need to select the wifi network again that’s where it stops. I have a split band 2.4 and 5ghz router and am selecting the 2.4 as I know Gen 1 is incompatible with 5 ghz. As I work long hours attempting to call Sonos with their opening hours (no eves and weekends) is difficult. Please help??!

Hi Sony managed finally to convert it's tempest 3d audio sound to the most used current format dolby atmos. Did you experience it? Do you think it's a great atmos experience?I am using an arc with a sub and two symfonisk bookshelfs. I tested it with the game A plague tale requiem. I definitely could hear sound coming from the roof and generally a more spatial sound. Its more difficult to notice where the sound is exactly coming from and the overall experience is much more immersiveI am curious to know your feedback