Speakers

Without my intervention, the Sonos system by it self separates half of my several sonos speakers into another household (under same wifi) so the result is that through the Sonos app I can not see the speakers that were segregated into this new household.It is the second time this happens to me in the last month, and prior occasion I had to reset all the speakers that had gone away to the system created 2nd household and repair them to my original household. What can be done to prevent this from happening?What can be done to re group all speakers into one household without going through the pain of reseting?. Thank you

My Play5 won’t switch on. I’ve gone through the suggestions around turning it off, unplugging and it just won’t switch on. No lights of any colour appear.Am I correct in saying that it is now the end of the road for my speaker and I need to take it to my local electrical recycling facility or can it be repaired?

Sorry, I know this has been asked a number of times on here but:  I have an 8x4m room that I want to get an optimum sound setup. Most responses seem to skew towards home cinema. We do have a TV in the room, while good sound would good it’s secondary to getting room filling HiFi sound. I’m currently running an old Arcam amp + Sonos Connect (Gen1) + x2 floor standing Mission speakers Upgrade I’m considering is: x2 FIVE or Era 300  - Positioned in stereo at West end of room x2 Era 100 - Positioned at East end of room x1 Sub or Sub Mini - Positioned West end of room x1 Turntable An alternative that has been suggested is Ultimate Immersive Set with Arc - I’m concerned that if I position an Arc under the TV (which is on one of the 8 meter walls) while it will be great for TV it won’t give immersive sound like the stereo setup above. Clearly  all of this is eye wateringly expensive, so I want to get it right :) 

On my Sonos Ones, the amount of volume at 1% is wayy too loud to be 1%, but then if tiu try to get the volume ANY lower it just drops off to nothing.Not at all being "that guy" but this 1% sounds more like a honest 10%. And thats if I change every limit volume setting, turn on/off loudness, adjust the EQ every which way, and even change the output of audio (Dolby, pci, DTS, etc.).The ONLY solution I have found is to just use my Sonos roam instead. No, I am not complaining about the volume being too loud, I'm just confused as to how loud 1% volume is, when the next step is No sound output.Like imagine your phone dying at 12% every time. But always showed 12%.Or like either being able to only squeeze a literal HANDFUL of toothpaste out of the tube, or nothing at all.Just does not seem right at all..  (still a problem, over a year later) 

I have a play3 that won't connect to my app. The app finds the speaker, connects to the speakers WiFi and then will not play the connection tone. I have done a system reset and I have hard wired it to the router with no positive result.

Hi, I am losing the will to live! We updated internet to Virgin got a new router and when we tried to connect we encountered problems with one of the speakers.In the meantime the app has been upgraded. I have two Play One (The one that isn't working is the oldest circa 2014/2015 ish)We've tried -- unplugging, pressing play and plugging back in. The light flashes white, flashes oranges and then just keeps flashing organge and doesn't turn to green and so we cant even get to chime. ​​​​- Plugging ethernet cable in still no joy. I've  contacted Sonos support (45 + minute wait) and then a 40 minute call back for a technician to tell me to do the same and that I'd need to buy another Sonos!!! The other speaker is working fine btw. Is this Sonos shutting us out due to age of speaker which was working perfectly until this point? Seems weird that the new version 2018/19 is working fine.. Any ideas, guidance greatly appreciatedNat (dreaming of Bose)  

I LOVE ALL GENRE2 QUESTIONS:I HAVE APPLE DEVICES CAN I HAVE THE SONOS APP ON ALL OF THEM TO ACCESS MY MUSICHOW TO GET BETTER SOUND WITH MY 3 DEVICES IT SOUND MUFFLED Moderator Edit: Swapped Title with context of thread.

Hi, my father in law bought an IKEA Symfonisk gen2. After the installation in the S2 app the sonos app does not show the system. I’ve tried both wireless as well as wired and also rebooted the network router without success.After that I took the device to my home and added the device to my existing sonos system. Then the device appears in the app. So the device seems to be ok. After that I did a reset of the device and let my father in law install the device as a new device within his account (but with the device within my local network). After the installation the same issue is present, I.e. the device does not appear in the sonos S2 app. This appears to me that the issue appears when the symfonisk is added as a first device. does anyone have an idea what can be done to fix the issue? Or is it a bug in the S2 app? 

I have 3 sonos play 1s. Since the new app update recently sonos cant find my system every time i restart. I have done a factory reset about 10 times and it still doesnt work. I have a samsung s23 and my wife has a iPhone 14. Yesterday i factory reset all 3 twice and now it wont even find the system at all. So annoying and frustrating. I am reading lots of reddit posts and on this community about the issue but Sonos does not seem to be doing anything about it.

Over the last 4-5 days, speakers have randomly been resetting the volume to 0, causing the green light to display on the speaker.  In over a decade of using sonos, I have never seen this. Has anyone else seen this?  I’m wondering whether it’s to do with the new app given the number of bugs present?

Hello, I and my girlfriend just bought 2 new sonos arc units for our apartments. We both have the same issue, can not start our arcs since we can not complete the upgrade step. Error code 1.101. We tried every possible option still no output for both of us. Anybody else experienced the same problem. It is a big disappointment that we can not run them. 

In recent updates on app my sonos is now showing as 3 speakers in 1 system and 2 speakers in a 2nd system.  I want to get all 5 speakers back under 1 system.  How do I do that? 

OK I live in NZ and enjoy 240V AC. On Friday night a fault on the power supply to my house led to a a massive power surge and a voltage drop to 160V, as the neutral melted off the connector in the post outside and the earth wire delivered voltage in my house.Most things that were plugged and powered on were fried - including (I think) my Sonos system)These included 2 x Play5, 2xPlay3, ZonePlayer, Soundbar, 1xPlayOne.  None of these have any lights on under the 240V AC that has now been restored and a factory reset also failed to generate any signs of life.   Three orher components a Play:One, Sub, and Move had lights and I was able to reset and rejoin to restored network. However why I tried to play music, odd things happened - tracks stopping and starting, playing without vocals???? until finally the Move and Play:One would play no more.  I have yet tested the sub - because I thought it should be tested as part of a full system.So my question is: Just how cooked are my components. Is

Over the last few weeks I have been experiencing speaker drops outs. I have a small system Lounge - Arc, 2 x 3’s in home cinema mode and recently I added a sub mini but the problem was happening before this was added In the nest room adjacent I have a singel Era 300In the bedroom I have a Play One, but am ignoring that as it rarely gets played I often group together the ERA300 with the Arc, 2x 3s and Mini Sub especially when I am working early in the morning. I first noticed this on my Arc when watching TVThe sound would go very quiet. Not fully off but a noticable drop in volumen. It would last maybe 5 seconds and then come back. When playing music through the grouped speakers, today, I noticed that the ERA300 would drop off completely. Then come back after maybe 10 seconds. It did this a few times. Then on one occassion it went fully and did not come back.I use the desktop app on my Windows PC and checked and both rooms were ticked. So I unticked the ERA and re-ticked it and it came

So...yes, the new app is utterly worthless and needs to be recalled, but in the meantime… When I’m listening to music (or trying to), the voume is very low and all my speakers sound like they have been blown. The is no power, no “push”.  Bass drum sounds like a wet slap inside the cabinet.  Any insight?

Can we turn off the green light on the Era 100? It’s in my bedroom and I’d like the light to be turned off when we sleep. Thank you!!

I am ready to throw these speakers against a wall!! I cannot possibly be having to reset my internet, all the apps, and all the speakers every single flipping day!!  why the hell do they disconnect on their own?? Why do I keep having to reset and update the network and do the whole thing over and over??? 

What does green light on speakers mean 

Plus capable de jumelé mes deux enceintes ?Comment puis-je corriger ce problème ? Moderator Edit: Google Translate- No longer able to pair my two speakers?How can I correct this problem?

My internet was done earlier today but is now back up. I cannot get my 3 Sonos speakers to operate?

Qty 2 Era 100s -paired/stereo  - Just finished the latest update as usual Had to configure again. I have done this so often in the 7 months of ownership that I can do it pretty fast.  This time through Bluetooth or  as I call it Bootooth.  All working as before except the balance option is  still gone.  This was lost after the big  update.  Anyone know how to get the balance back?  

I have a play1 speaker. I need to add it to a new Wifi network. After a bunch of failed attempts, I finally got a factory reset done, and was able to add it back to my controller using an Ethernet cable.  It took some updates.  I then tried to use the workflow in the app to move it to Wifi, but the workflow fails (pop up says that workflow only works for certain products, and Play1 is not one of them) saying that it can’t find any products.I then re-did factory reset, and app found the speaker and got through most of setup. After adding to Wifi, app says that speaker was added, but may not show up in controller app. If not, restart speaker. I did this, and it does not show up.I tried to join existing system, and the speaker shows up, but shows up as ‘not registered’. Trying to register fails with Error code 1064. Then ‘couldnt update play1’ error code 1106.

I recently updated the app, as well as all of my software for the speakers in my house. Ever since then, my speakers will randomly reset the volume to 0 multiple times throughout the day, which then causes them to display a green light on top of the speaker. Is this happening to anyone else? Super annoying, especially in the middle of the night when the white noise in my kids room turns off and wakes them up. Need this fixed asap.

I have brought a SONO Speaker, and tried to connect it with my Macbook, but the details and speaker is from my neighbour who has the same speaker and uses the same wifi.Is it possible to have 2 speakers on the same WIFI? if so how can i create own account on my laptopAlso when i tried to register on the mobile app it keeps coming up with error 1.105can’t find deviceThanks