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Hi. Yesterday we had a terrible thunderstorm, and a lot of the technical equipment was destroid.  No light on sonos. Is it possible to repair, or do we have to buy new ones?

Thnks in advance. 

Morten

Likely an insurance company assessment, but I suspect if the strike was enough to damage electrical equipment most if not all will be a replacement. Personally I’d be expecting Sonos speaker to be toast, but if you have a local electrical repair shop they might be able to investigate it for you to either confirm or repair.

When my uncles property was unlucky and suffered a strike all the damaged electrical equipment was unrepairable so an insurance replacement. For him it meant ending up with newer models, which he wasn’t as happy with, because some of his expensive hifi and technical equipment (scopes etc) were no longer made.


Thanks for your answer. 

Insurance will cover, I was just wondering 🤔 

 

Best Regards

Morten


Sometimes, it can be as simple as replacing a fuse inside a speaker/device. But you will have to be comfortable with disassembling, testing and soldering. If you have done repairs before, it may be worth your while to do it yourself. Taking them to a shop would not be worth it IMHO.


If insurance comes up short collect your serial numbers (from the data plate on each Sonos) and call into Sonos Support to see if they can help you with replacement equipment.

For the future I’d recommend high quality surge suppressors, I’m a Tripp-Lite fan, that come with a “connected equipment replacement” warranty. I had one of mine spitting fire from a massive over-voltage supply and it protected all the gear behind it. Tripp-Lite sent a replacement and asked for the old one back so they could see just what went on inside.

 

https://www.amazon.com/gp/product/B00005119M/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1

https://www.amazon.com/gp/product/B00009K79U/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1

 

  • LIFETIME WARRANTY, $10,000 INSURANCE: Lifetime Limited Warranty and $10,000 Ultimate Lifetime Insurance covers any connected equipment damaged by a power surge

For the future I’d recommend high quality surge suppressors, I’m a Tripp-Lite fan, that come with a “connected equipment replacement” warranty.

Spot on @Stanley_4, I am also a big fan of Tripp Lite gear!

 

This conventional looking power strip has very good surge suppression …
https://www.amazon.com/dp/B000K2M6VY

 

And the single outlet is a winner …
https://www.amazon.com/gp/product/B00006B81E


That first one is certainly a good price and the ratings aren’t much worse than my first link at a far lower price.

The second one you posted is a bit low on the Joules rating for my tastes, the bump from 660 Joules to 1080 Joules for three bucks is a good deal if you have the room for the bigger one.

This is my go-to in-outlet one, expensive and it will take a chunk off your shin if you clunk it but the 1410 Joules is nice.

https://www.amazon.com/dp/B0000510R4/ref=sspa_dk_detail_1?th=1


While surge protection can be good, it depends what the surge was and where it came from. Surges from downed power lines during storms it would help.

In my uncles case I’m not sure any sensibly priced protection would do much against the lightning strike that hit his property 😂


For the recommended devices it matters little if they work or not, the included insurance package gets your equipment replaced.

Might even be better off if it fried but don’t say that to the insurance adjuster.

My surge mentioned above came from a tank driver clipping a 17 KV pole and dropping the lines on the neighborhood 600 V lines. Took a lot of gear.

A much smaller one came from a lightning strike about 100 feet from the corner of the house, 75 feet from our ground-mount transformer and about 80 feet from where I was standing. When I woke up the wife was, first not sympathetic once she was sure I wasn’t dead, second unhappy that every TV in the house was out, stove and fridge too. Computer, stereo and my electronics bench tools all survived. Bought a pile of Tripp-Lites for the replacement gear.