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Contributor I
August 18, 2024
Answered

Static noise from One

I bought this OneSL one year ago and it always worked well. But suddenly there is this crackling and static noise. I tried to reset it, plug it somewhere else, but the noise is still there.

what can I do?

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Pools-3015
Prodigy I
August 18, 2024

Give Sonos support a call and submit a diagnostics to them. It may be a hardware issue that they can diagnose from their end. You may need to replace the speaker, but they will decide how to go about it once you contact them.

1 reply

Pools-3015
Prodigy I
August 18, 2024

Give Sonos support a call and submit a diagnostics to them. It may be a hardware issue that they can diagnose from their end. You may need to replace the speaker, but they will decide how to go about it once you contact them.