Skip to main content
Contributor I
August 19, 2024
Answered

Sonos One not connecting to TV/Beam

Hello: My Sonos One has not been connecting to the TV and Beam. Both are on the same network and found in the app.

Any Thoughts? I tried the Chat feature on the website and that was a joke.

 

Thanks!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Ken_Griffiths
August 19, 2024

Are you trying to group them as mentioned in this Sonos support link using the ‘Grouping Menu’ screen:

https://support.sonos.com/en-us/article/group-and-ungroup-rooms

If that's failing maybe try a reboot of your local router and see if that might perhaps fix the issue.

1 reply

Ken_Griffiths
August 19, 2024

Are you trying to group them as mentioned in this Sonos support link using the ‘Grouping Menu’ screen:

https://support.sonos.com/en-us/article/group-and-ungroup-rooms

If that's failing maybe try a reboot of your local router and see if that might perhaps fix the issue.