Skip to main content

Hello: My Sonos One has not been connecting to the TV and Beam. Both are on the same network and found in the app.

Any Thoughts? I tried the Chat feature on the website and that was a joke.

 

Thanks!

Are you trying to group them as mentioned in this Sonos support link using the ‘Grouping Menu’ screen:

https://support.sonos.com/en-us/article/group-and-ungroup-rooms

If that's failing maybe try a reboot of your local router and see if that might perhaps fix the issue.