Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
Recently active
Hi, wondering if mounted on the wall above sofa or opposite sofa is best? No TV involved, just want to be able to play music and not have them on side tables. Pics for reference!
I have an ARC and a set of Era 100’s. I am considering Era 300’s or the ARC Ultra. Will I get better results with upgrading the 100’s to the 300’s or keeping the 100’s and moving from the ARC to the ARC Ultra? Which will give me the biggest bang for my buck? I will only be able to upgrade to one of these.
i have just reconnected my 2 x play 1 and sound bar to the app, had all the chimes and been told it’s all set up but as soon i try to play music it’s saying not connected, any ideas?
My WiFi changed, so tried to update it on both Play 1 speakers—using Ethernet the system finally recognized the speakers and stated they would update separately one at a time. It only worked for one. I try to “add speaker” and it cannot find my model. Tried with and without Ethernet cable.
Does anyone know why I am unable to connect my Sonas One to EE hub3 please? After a factory reboot / refresh/ ethernet connection - my Sonas One isn't seeing the EE Hub 3
My sone has a Sonos one in his bedroom. We have recently moved to a new home and I have transferred our Sonos system to the new location. My son’s Sonos One has developed an alarm that goes off every morning at 7.00am every day of the week. I have reset his one to factory settings 3 times and reset the unit but each time it still alarms every morning at 7.00am. My sone doesn’t use it any more because it wakes him up every day. A waste of money in my view. I have asked the Sonos voice to help eliminate the alarm however it tells me me there are no alarms set???? I can assure Sonos there is an alarm every morning that we can’t eliminate? can any body help with this annoying bug please?
Good morning,I would like to change my Sonos Play:1 speakers with 2 Era 100 speakers.1/ Will they still be compatible with my playbar?2/ If I take them on vacation without a WiFi network, can I use them together in stereo and Bluetooth with my phone?Thanks.
I have two One SL’s and I want to connect a turntable to them. I was thinking to get a Move 2 or Era 100 with a in-line adapter. All the speakers would be in the same room. Does anyone have this setup and could share the experience? Is there any delay between the speakers?
Hej,Kan I hjælpe mig med, at finde ud af om denne Sonos One højtaler er stemmestyret eller ej? (SL eller gen. 2?) ☺️
I have 2 Sonos Play1 Tone devices that I moved today. The paint surface was sticky which I thought strange and tried to clean …. The paint has seriously degraded on both devices to the point where touching them results in a sticky deposit on ones fingers. Is this a known issue or specific to the models I have? Thanks
Router and WiFi name and password changed. Cannot connect system.
How can I listen to Spotify or tidal music on my passive speakers connected to my wiim amp and also on Sonos one speakers ( 2) at the same timeThanks TAJAMMAL
My sonos 5 blinks green and when I try to update it it pop up error 30
My gen 4 sub will not connect to a room
Hi, my play 3 has been working fine for years. Now it's disappeared from the app. I have factory reset it, it says connected to my sonos system again, but it does not show up in the app. Any ideas.
Yes I am probably not is what is accepted as a 'first world country' but we have access to those type of tech. Your speaker is dissapointing with this error 1000 and I took it with on our camping ttip and have only expensive weight with me now. Thanks for your first world issues. It spoilt my vacation.
A chaque fois que j'ouvre mon téléviseur, je dois réactiver mon enceinte Era100 manuellement ? Moderator Edit: Google Translate- Every time I open my TV, do I have to reactivate my Era100 speaker manually?
Hi - I’ve just got a new router. And I’ve been trying to connect my 2 play 1s to the new WiFi. I’ve done a factory reset and connected a speaker via Ethernet. I’ve done the set up on the Sonos app and I can then play music via Spotify. When I try and set up the WiFi the app doesn’t find any device, so I can’t select my new WiFi and add password etc? It seems this process is exclusively Bluetooth, if my Bluetooth is off on the phone it forces me to turn it back on? Has anyone found a way to add new WiFi if they hit this hurdle? Ta
We noticed today that our Sonos One speaker was no longer working or connected. It is just flashing the white light, and no buttons on top are working. I rebooted it, and it stayed flashing white light. I attempted to factory reset it, with no luck. I then contacted support, and they had me walk through all of the same steps, to try and factory reset it again, and it never took. Ultimately they decided that it must have developed a defect, and I needed to recycle it and get a new one. Before I do that, are there any other steps people have found to restart these things? It was working flawlessly for years right up until a few days ago, and there have been no network or any other local changes in a very long time. Thanks for any suggestions that people may have.
I’m new to Sonos with an Era100 as a first move but I can’t work out how to play the numerous CD’s stored on my iphone to the Sonos speaker. Would appreciate any knowledgeable help.I don’t have any trouble playing from the stored apple music library via Bluetooth to my (old) car stereo using Siri voice commands and also no problem connecting to my wonderful (also old) Anker Soundcore portable speaker.i’ve searched the community files but so far only found 5 year old posts saying - tough, can’t be done. Perhaps these were pre Bluetooth on Sonos??Any tips?
It is frankly incredible how utterly crap the sonos app is. Even when it was working a couple of weeks ago it took minutes to get any of my sources to play and 10 sevonds even to change the volume (though the sound was great!). But now, when I wanted to use the speakers for something other than the TV, I started the app and it says no products found (even though I can see two products in front of me working with the tv) and "Go to system settings". (And what and where is my system by the way? I've only got speakers and a phone app). Pressing the system settings button takes me to "update network" and "set up a new system". The first doesn't apply as if I've not changed my router and the second, well I never had an old system as I've already pointed out. I've tried rebooting my phone. I'm going to try switching the speakers off and on.
Ich kann in der App nichts mehr finden, die Geräte sind verschwunden.
I have a turntable (Rega Planar 1 Plus) connected by line-in to a Five with another Five as a stereo pair. Additionally I have an Arc, Sub, One, One SL, Beam, 3 Play 1s, Roam and Ikea Symfonisk in various rooms.I can group any or all of my other speakers without issue when streaming from Spotify but when I play vinyl through the Five then group other speakers, I experience annoying, intermittent drop-outs on my other speakers. The Fives play fine.I have reset the system (by unplugging all of the speakers then the router then rebooting the router then connecting the speakers) but the issue is persisting.It seems strange that there are no issues when streaming but when I play vinyl the sound keeps dropping in and out. I’ve tried playing Spotify on the Fives first then adding other speakers one at a time but all of the other speakers are fine with Spotify but suffer the same issue when playing vinyl.I have the facility to hard wire on of the Fives to a wifi extender by ethernet but not
Hi community. I am running an S2 system with slightly older and newer Sonos products. Sonos Arc Sonos Move 2 Sonos Port Sonos Play:1 Sonos Play:3If I group all of the newer Sonos devices (Arc, Move and Port) they work flawlessly. However as soon as I bring in one of the older (compatible with S2) devices (Play:1 and/or Play:3) the system, stops. I get an indication it is working, but no sound. Sometimes it does work, but more often it doesn’t. If I just group the Play:1 and Play:3 they also work perfectly, it is just as soon as I introduce either a different generation product into the mix it becomes unstable. All updated to latest available versions, etc. Anyone else experienced this, and have a fix. I operate the oder devices in my bedroom and bathroom and love the idea of coming downstairs and music to continue on the new devices located there. I have older devices running on S1, but these are separate - although do exist on the same network - I only mention this to be entirely op
I just had to reset my router, and now none of my Sonos products in my entire house are connected. In The Sonos App it asks me to update my network settings. I go through the prompts and click the first product that’s found (one of my Arcs). But it says it cannot connect as “there was a problem”. The amount of times this happens is ridiculous for such an expensive product. I would say my system works flawlessly only about 25% of the time. I’ve had nothing but headaches!! Someone, please help to get my system up, and reliable for once and for all! Thanks.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.