recently moved into a new home and have been struggling to connect two Play:1 Sonos speakers to a Google Mesh network, which I do not have administrative access to. Initially, I tried using the Sonos S2 app, but I couldn’t connect the speakers, even when directly hardwired to the network. After numerous failed attempts, I downgraded both speakers to the S1 system, which allowed me to connect each speaker individually to the network.
However, I’ve encountered a persistent problem: I cannot get both speakers on the same Sonos system. When one speaker is set up, any attempt to “Add” the second speaker fails and forces me to reset it. The only consistent method to add the second speaker is by using the “search for missing device” option after resetting it, but after successfully add the system, Sonos prompts me to log in to configure the speaker. This process always results in the creation of a separate Sonos system for the second speaker.
As a result, both speakers are connected to the same network but cannot recognize or communicate with each other. When I close and reopen the Sonos app or even reinstall, it rarely sees either speaker and when it does it connects to one speaker or the other, making it impossible to manage both speakers simultaneously. This issue prevents me from setting them up as a stereo pair or even group them in my room. While Spotify can see both speakers, pairing them must be done through the Sonos app, which is not working correctly.
To address the issue, I contacted Sonos support. They suggested the problem could be related to the Google Mesh network, potentially blocking the speakers from properly communicating. Since I do not have access to the network settings, I am considering asking my landlord to assign static IP addresses to the speakers’ MAC addresses in hopes of resolving the problem.
Questions:
1. What specific settings in the Google Mesh network should I request the landlord to adjust to fix this issue?
2. Would assigning static IPs to the speakers help them connect to the same Sonos system?
3. Are there alternative solutions to pair or group the speakers without full control of the network?