Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
Recently active
Hello everyone,I’ve had Sonos for many years now and the first version was top. Since a few months I have random cuts on my play devices (Play 1, the portable one and Move).I have often silence gaps and very randomly. At times I cannot listen to anything for very long on the Sonos radio (or listen to music without being cut) because I have interruptions (just silence). It tries to reconnect but sometimes it does not and I have to press again on play or through Ipad or Iphone. I would like to know how to tackle tests to identify the problem. Is it my internet/wifi provider or a fault on the Sonos system ? Many thanks for your suggestions.
I haven't been able to connect to my sub mini since the latest app update and have tried factory resetting/reinstalling numerous times.The app recognises there's a sub but won't do the final part of connecting it to WiFi. I'm guessing I won't be the only one experiencing this problem..
So the one thing that was working, Trueplay, has now been broken. There is now a quick option, which was very quick and did nothing IMHO. The standard option is there but is broken.After having to perform Trueplay again I no longer have access to EQ or Loudness settings. Well the setting can be changed but it has absolutely no effect on the sound. Also the Sub phase option is visible, that normally goes when Trueplay is active. Turning off Trueplay changes the sound but the EQ still does not work.My Sub is stuck on 16.3.1 which may be the issue but no amount of resetting has sorted this. I also had Auto updates turned off, but that was ignored!So another evening where all I wanted to do was relax to music has been wrecked by a useless update, and again no release notes to see what this was supposed to fix, or break.
Hi Our setup is probs a bit older, we have several Play 1’s, Playbar, Play 3, Beam etc - we also have Sonos Boost on the network.I want to take 2 x Play 1’ to a house for the weekend. The house does not have sonos. So Can i take two speakers temporarily and use on their wifi, but log into my accounts with my streaming services?I’ve searched Google but the rental topics are not relevant for my needs.How wouild I do that, and do I need the Boost? Is there a process? Thanks
I have a sub that continually stop working, looks like it is not connected to power - but it is.I noticed if I disconnect it for couple hours/night and connect it in the morning it starts working and join the system - all good for some time. Than it happen again and again. Disconnecting it for 10-15 min does not help it acts like it is dead (does not blink the led). Each time I want to watch the movie or listen to music this guy is off it is terribly frustrating. I already change power connector to something like this: Honeywell Surge Protector/Spike Guard/power Extension/Power Strip, Master 12000Amp,1.5 Mtr Cord.But it did not make any difference :(
Ich kann aktuell die Lautstärke der beiden ERA100 Lautsprecher nicht mehr individuell einstellen. Kennt jemand die Gründe?GrüsseSalinsky
系统无法关联到我的账户，重置设备也无法关联，旧账户里的设备依旧无法使用，yotube音乐无法关联，apple音乐无法授权，一切都无法使用 Moderator Edit: Google Translate- The system cannot be linked to my account, nor can I reset the device. The devices in the old account still cannot be used, YouTube music cannot be linked, Apple music cannot be authorized, and everything cannot be used.
I am looking to buy some extra support screw plugs that you push into the back of your speaker to attach to the speaker stand. Not the screw, but the plastic plugs you just push in. Anyone know where I can get these?Thanks in advance.
I have had a Play 1 system for years, consisting of 9 speakers, it was connected to wifi through a wifi mesh and it has worked wonderfully.I recently moved house and have taken the wifi mesh with me. Plugged it in and all works wonderfully - magic. However, for reasons I will not get into here, I now need to remove the wifi mesh and want to run my sonos system from my new wifi.Looked up and followed the instructions online about how to do this, i.e. factory reset and setup a new system.I turned off all my speakers and factory reset one of them (call me a cynic but I wanted to make sure the process worked with one speaker before I jump with the whole lot). The process is not working and I currently have a speaker which I cannot connect to anything other than a temporary network!What have I tried:Run app with phone connected to new wifi:-‘No Products Found’ - fine. Selected setup new system. Finds Play 1 - I requested that it adds it. Gets to wifi connection and the app automatically
I have an old Play:1 I just inherited from my parents. It’s old enough that it requires an ethernet connection to do the initial firmware update after a factory reset. This is important. Right now, I have it on my network via an ethernet connection. I can see it, it can play music. However, I want it to connect to my network wirelessly. Is there any possible way to do this, given I need a wired connection to configure it?
Sonos ARC is not seen from macOS app (S2), I have got all the other speaker being seen except ARC. iOS app (S2) can see everything. This happened less than 2 week, since before everything was working. Anyone else facing the same issue?
