Speakers

I was despairing getting clear voice on a pair of Sonos 1s at low volume until I found if you face them backwards with the rear towards where you are voices are suddenly clear and prominent!  Give it a go as I was about to give up and try another make. 

Why I am not able to add era 100. I am on repeat update app 

hi dears, ı have a pair of sonos five connected to wifi and eorking good. I also have beam gen2 conected to tv bu hdmi cable to arc3 . can ı work 3 of them ehen ı listen from sonos radio or etc. I could not menage. (tv was off during my try) thank you

I have a new broadband network and have connected the old sonos connect amp gen 1 via the Sonos S1 Controller app. So far so good.Unfortunately I made the mistake of connecting the three play 1 speakers to the new Sonos app. I am trying to downgrade them to S1 but as soon as I try to connect to the new WiFi the speaker cannot be found.This is driving me mad. All this pain because the old connect amp isn’t supported by the new app.Any suggestions for getting this downgrade to work and to get the speakers connected to the s1 controller app?

Hey!I have found a solution to the problem where my Iphone does not find the sonos system from time to time. And sometimes not at all.  The problem was that sonos have godt an IP adress like 192.168.68.55  , but the network my phone was getting from the mesh network was 232.168.xx.xxThis means that they wil not connect together.  The soultion was to turn of the 5G and airdrop, set wifi of and on again and then chek that the phone connects to 192.168. ***. ** Then i got in to the Deco app ( wifi app). And got to the advance menu. Here you want to set a permanent IP adress to your phone or device. I found the IP adress that is  on the same network as sonos (but ofcourse the last digits is diffrent) and set this up as the IP adress that i want the network to give to my phobe each time it conects to the network.  After this it has been working just fine, no more problem. ALSO! You must make sure there is no spesial symbols or “Æ, Ø, Å” in the networks name. Change this and resett wifi for

I have recently upgraded my broadband service and have failed to get my Play 1 to connect wirelessly. It connects fine with an ethernet cable to my router but as soon as the cable is unplugged it disappears from the app. I have followed advice from various forums but still no luck. Most advice talks about going into “Advanced settings “ in the app but there is no advanced settings option in my iOS Sonos app. Thanks in advance for any help with this. 

Due to power outage, speaker not working. How do I reconnect to Wi-Fi? No options on the software

We have a Sonos system with some older devices (only play on Sonos 1 app) and a newer device (uses the new Sonos app).  We used to have 2 different network routers in our house, and the 2 systems worked on different networks. now we have changed to a single network, and can’t figure out how to use the different apps to get all our devices to work. My spouse’s iPhone can’t find the older Sonos system on his app. any suggestions would be appreciated before my husband throws them all out the window. 

When talking with Sonos support they want me to send in a diagnostic, BUT the diagnostic won’t provide the information they need. Support informs me “everything is fine” because I assume the app sees the devices and thinks “all is good”. However, my use case is outside of the app (seriously who uses the Sonos app for anything other than setup?). We play music and then the speaker drops, sometimes we connect and the it says it’s playing music but there is no audio. iOSOne SL Everything is up to date.How can I get sonos to understand that their app won’t give them enough information and that I am enraged by their equipment everyday?All I know is I am never recommending sonos to a friend or even my future self. 

Not sure if this has been asked before but I’m curious if I can use USB A out from a Wiim Amp to the USB C in to the Sonos Era 100s? I’d have an SVS subwoofer also hooked up to the Wiim Amp which would act as the overall brain. Inputs into the amp would be bluetooth from a peloton bike and HDMI arc from a TV. Wiim confirms USB A is an output from their amp.The scenario I’m trying to justify is keeping the Sonos Eras while using an external subwoofer since I’m unable to use them without grouping with the Sonos Amp. Anyone tried this? If so, any audio lag between the Wiim and Eras using the usb output from the Wiim and input to the Eras?

I used to shut it off by removing the music from all the different speaker groups… it would acknowledge it would shut down … not anymore… how do you turn it off?

Roam 2.Question 2.  I cannot use the daily morning alarm as the speaker sleeps after 30 minutes. Seems useless. Bought a power charger it sits on but still alarm doesn't work.Question 2.  ...apparently you can turn the display lights off so not lit if speakers is set up on bedroom. This speaker doesn't give this option in settings Edit: Seems it must be fully charged and stay on charging station day and night for it to work. Hopefully the display lights can be turned off so doesnt light up a bedroom? Moderator Edit - Combined posts.

I spent 1 hour 15 minutes with a customer service rep. The system will not update from Iphone or windows app. Very frustrating that we have been without Sonos for over 2 weeks. 

Love your products, I have a 5.1 system that I would love to have it remember where it was when I turnoff the TV and start playing the playlist already on the system. Also it would be great if the speakers could remember their playlist after a power outage (which I experience too often) or a default playlist on boot up.

I have a Sonos play 5 gen 2 speaker that I love but recently I haven’t been able to connect it to my app with out the use of a Ethernet cable. The speaker is outside of warranty so is there something you can do or am I out of luck.

Yieaouwl! I usually just turn it off and on again, sometimes I have to hard reset it and re-add it to my system, yet now I'm attempting to re-add it through my iPhone iOS app, it does show up as an option, yet I'm being prompted with a message in Portuguese-Brasil demanding me to login as the system's owner, although I'm already logged in as the owner. Router is usually fine and with a stable connection. Feeling lost and confused. Need help. What should I do? Thanks and all the best, a.k.a. _wonderwiz

So I posted This post a while ago. I tried a bunch of things, including that which was suggested in connecting a speaker to the mesh directly and none of these thing helped me keep a stable connection with a couple of the speakers.  I did further looking around and eventually found something that mentioned changing the wifi 2.4Ghz channel from “auto” to 11 and since then it's been rock solid.  Can't remember where I found the answer but if all else fails try that. There was no way I was turfing my mesh network. That seemed a silly option from the start. 

L application ne retrouve plus le système après etre sortie et donc reconnecté au wifi de la maison. Toute la procédure d installation doit être refaite à  chaque fois.Je regrette tellement d avoir acheté ce système il y a qq années.  Moderator Edit - Translation by Google:The app no ​​longer finds the system after logging out and reconnecting to the home Wi-Fi. The entire installation procedure must be repeated each time.I so regret buying this system a few years ago.

I haven't updated the barely functioning Sonos app so I checked for updates and read the reviews first. It sounds like the latest update is worse than the useless outdated version I have. The question is, is the OG useless app better than the updated useless app?  Just a thought - the primary product offered by sonos is THE APP - without it they sell speakers that are comparable to others that don't rely on a disfunctional app. Seems like a little more resources should be dedicated to app development. Just saying....

I purchased 2 sonos move 2 olive green at a goodwill. One works great the other was open box in a beta test box that says prima evt and has a flower pit on the front as well as a disclaimer sticker.   Both have the same serial numbers A100 2301WC ************One works great the other from the beta box wont register or update.  Any help would be great. I called sonos and they have no serial # like that. Want to know if i have a giant paper weight or if theres a fix. ( YES i did all the steps to try and fix, yes its plugged in..lol)Moderator edit: recorded and removed serial number

I haven’t used my Sonos for a few months.  I trued to use today and only one of my speakers are working and n one room.  The other won’t sync—it’s on. Account tells me to sign in and sign out.  Having trouble doing both/either so I can’t get anything done Moderator Edit - Edited thread title.

Buenos días, estoy teniendo problemas en una de los altavoces one sl, cuando se reproduce sonido sobre todo del sonido de la televisión y son sonidos fuertes el altavoz emite como un sonido crujiente, no sé si me explico, es como un sonido de vibración, pensé que era por el soporte pero lo he quitado del soporte y lo sigue haciendo. Lo hace con el volumen medio , si ya lo subo más es insoportable el sonido que hace.alguna solución? Se habrá roto?. espero respuesta. gracias.

Just finally caved in and added Spotify to our Sonos.Have Sonos Playbar, a pair of Play3’s and a Sonos Move.  Spotify within Sonos will not play on the Play3’s, alone!  Have to play Spotify tracks on the Playbar first and add the Play3’s!! Then they’ll play the music??  If I then remove the Playbar.  Then they’ll play music will STOP playing!!REALLY SONOS!!  apart from a really slow system l, how much more useless is this system going to become?

Background. I have 2 x PLAY:1 configured as a stereo pair and 2 x Sonos ONE configured as a separate stereo pair which had been working as well as the current version of the app would allow. I had to reset the router and since then have been unable to successfully add back in the 4 speakers. I had another attempt this morning and managed to add back in the SONOS ONE’s, but no joy with the PLAY:1’s either cable or wifi connected. The app cant find them. Successfully managed to play a track using the SONOS One’s, but then couldnt stop the track playing. Reset my phone (a Google Pixel 6) and the Sonos app now tells me it cant find any products. I despair…..

Trying to connect Sonos to Alexa but when go to settings to add component or speaker it won’t let me click on add button. Why is that?