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Palco
PalcoAnswer
Prominent Collaborator I
November 16, 2025

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.

3 replies

Palco
PalcoAnswer
Prominent Collaborator I
November 16, 2025

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.

Stanley_4
Grand Maestro
November 16, 2025

If just the router reboot doesn't work, power down ALL Sonos then reboot the router and power the Sonos back up. 

Contributor I
November 16, 2025

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.

Thank you. It’s working