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Answered

connectivity and streaming

  • November 16, 2025
  • 3 replies
  • 27 views

My WiFi is working as I’m streaming Netflix. 
yet my Sonos is not connecting to play music

Best answer by Palco

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.

3 replies

Palco
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  • Enthusiast I
  • 29 replies
  • Answer
  • November 16, 2025

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.


Stanley_4
  • Lead Maestro
  • 12383 replies
  • November 16, 2025

If just the router reboot doesn't work, power down ALL Sonos then reboot the router and power the Sonos back up. 


  • Author
  • Contributor I
  • 1 reply
  • November 16, 2025

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.

Thank you. It’s working