Skip to main content
Answered

connectivity and streaming

  • November 16, 2025
  • 3 replies
  • 54 views

My WiFi is working as I’m streaming Netflix. 
yet my Sonos is not connecting to play music

Best answer by Palco

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Palco
Forum|alt.badge.img+3
  • Collaborator II
  • Answer
  • November 16, 2025

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.


Stanley_4
  • Grand Maestro
  • November 16, 2025

If just the router reboot doesn't work, power down ALL Sonos then reboot the router and power the Sonos back up. 


  • Author
  • Contributor I
  • November 16, 2025

Hello Maria, try restarting the router and then try a music service or radio available in your area...if the wifi works...it should also play on Sonos.

Thank you. It’s working