Speakers

Very displeased, So by some reason my internet provider is not working, but I have the wifi (in my house) working properly. Now if you want to use your Sonos equipment is useless, because the system won’t work or stream.its ridiculous!! You can stream AirPlay, ok as a resource solution, but why can’t you connect to Sonos, and use the speakers normally? (Independent of having internet signal or not!?) Shamefull…

Hey there, I've read through the issues people are having with the stereo pairing between 2 era 100 speakers. I was wondering if I could somehow connect them via usb c cable. Thanks

I can not figure out how to connect my sunmit broadband cable box , my erros wifi and the sonos bridge.  Can anyone help me, please ?!

I would like to know if my Sonos One could be paring with a new Sonos Era that I want to buy. My question is if this two different models could be paring in order to sound together in different rooms. Thanks for your answers!

While the bass levels when listening to streamed music are just fine, when I listen to a music DVD the Sub booms unpleasantly. When I go to the Sonos App to adjust the volume of the Sub, I don’t seem to be able to adjust it. The slider is not visible. The Sub is paired with an Arc and doesn’t show up separately in the App so I only seem to be able to adjust the overall volume of both. What am I missing?

Today one of my ERA 100 speakers disappeared from the app and became non-responsive to touch controls (definitely enabled as I used the volume controls yesterday). Bluetooth button also non-responsive.I’ve power cycled numerous times. Doesn’t work. Still non-responsive and still missing from the app (which I closed and reopened). I’ve followed the instructions for a factory reset and attempted numerous times. The front LED never comes on, nothing happens. Still non-responsive and still missing from the app (which I closed and reopened). https://support.sonos.com/en/article/reset-your-sonos-productAny advice? Thank you 

I’m incredibly disappointed that after years of this known bug, nothing has been done on Sonos’ end to rectify it.  Here’s the issue: I have an 85” Sony TV, an Apple TV and the Sonos Beam (Gen 2) paired with a Sonos Mini Sub and two One SL’s for surround sound.  If I’m using Apple Music on my Apple TV it sounds great!  Until I try to pair what’s happening in the living room with my bedroom and office speakers.  The bedroom and office speakers, one Sonos Roam that moves around the house and two Play 1s, the audio will experience dropouts in the bedroom and office.  No dropouts in the living room, only those other two rooms (three speakers.) In the past, when chatting with support, I’ve been told that my wifi is the issue.  Which is a bull**** response - I’ve never had any issues with my wifi aside from the occasional having to turn the router off and back on again.  In other conversations I’ve been told it’s a known bug/issue. My workaround for music has been connecting to my Sonos Roam

I recently found the perfect solution for a smaller room in the house; creating a zone with my Sonos Five and Sonos Era 300 for easy connectivity and playback.  I recently purchased a Sonos Mini Sub in an attempt to add it to the zone via the Sonos Era 300.  Turns out that you cannot have any subs in the zone.  I added to the sub with my Sonos Era 300 and settled with grouping the Five in each time I use the speakers.  It would be much easier if the Sub was able to be connected to one of the speakers and also allowed to be added to the zone together.  This would subtract the need to group my speakers together every single time I want to use them.  Please add this feature!

Hey folks, I would love if everyone checked their Era 100s and 300s and see whether the back and forward buttons take a more deliberate (longer or harder) press than compared to the play/pause and volume slider buttons.It seems to be less sensitive and I need to press it multiple times to get it to register a touch? I wonder if this is a fault or by design.CheersVideo test attached  

Inacreditável!! ambas caixas pararam de funcionar!não consigo conectar, app não acha atualização !! Moderator Edit: Google Translate- Unbelievable!!both boxes stopped working!I can't connect, the app can't find an update!!

I am haveing lots of instability with my new routers WIF 7 .I have 17 speakers, in diferente rooms , all others wifi equipments are working very well, but sonos is a big problem for me now.I did a lot using difent configurantions, Static IP,  only wifi, with cables, without Cables, changing sonosnet channel, etc…   , but no results .Please could you guys give me some way tips or a place  to have suport by phone or chat ? Sonos Router AX6600 - WIFI 7 2 diferent houses 7 Play 12 Beam1 Playbar 2 MOVE1 Roam4 One 1 Subwoofer2 Boost1 Connect Na praia4 Play 1 2 One2 Beam1 SubWoofer2 Connect   

The Idea is to have a different led color to show speakers are grouped. We group from time to time and then when someone stops playing the whole group stops. If you visually see the Sonos is grouped you know you need to ungroup.

the app is crap and continues down the spiral. trying to control the volume of multiple speakers simultaneously by using the “main” volume controller and i get to watch the volume level of the individual speakers go all over the place. sometimes an individual speakers volume controller button doesn’t populate, just a grey line where the speaker volume button and volume level should be showing. Crap. All these speakers in my house. Don’t buy these products. The company has gotten to big for its own good. i was an early adopter, having purchased my first speakers at least ten years ago. the last two years have been a struggle and i regret the investment. 

I have a Sonos Beam and two Sonos ones for our TV, the Ones only kick in when music is playing.  How do I get the ones to play all sounds?

Hello all,The connection of the play 1 device with my Sonos system doesn't seem to work, even after a reboot.The lights go from red to white, then orange and green.It worked with another play1 thou 

We bought this from Best Buy and happy with everything about it. But a week ago where we had a blackout, power and internet was out for a bit. After that, my other Sonos automatically reconnected except for my Ray. I tried resetting it, playing with the app to see if I missed a step, unplugging power then holding reset button then replugging power over and over and still nothing. It doesn’t seem to want to connect? I bought this a few months now and don’t have a receipt anymore as I find Sonos really indestructible besides their sound quality. I think I’m in a pickle now, this is my first time experiencing this. The unit cannot be discovered, cannot be reset, just an endless white blinking light no matter what you do?

Factory reset both units….either unit sets up first all ok .Second unit goes through the process all ok until it tries to connect to the router via temporary wifi facility ..It sees and I can select the correct router ID but on proceeding it’s says the password is incorrect …even though it was correct for the first unit ..that’s it, back to square one !!!

My play 5 speaker stopped connecting to the WiFi network - seemingly a common problem based on all of the threads. I ran a diagnostics as advised on here and got the code below.Sonos simply advised my speaker is faulty and because it is out of warranty they offered me 30% off a new one should I return it.I wondered if anyone has had any luck with getting their speaker repaired? Its such a shame to let it go especially when a new one is so costly.  Moderator Edit: Recorded and removed diagnostics number.

Why should I buy Sonance ceiling speakers over another brand of the same quality?  What benefits will I get?Looking to use 1 pair as surrounds when paired with an Arc Ultra and Sub.The other pair as a stand alone zone in a kitchen.  

I own a Sonance Mag 6.1 outdoor speaker system, my question on the Sonance 8.1 system they offer a wiring harness, can this wiring harness be used for my Sonance Mag 6.1 system. Also on my system the subwoofer is passive, would I be able to swap out the subwoofer for a larger one as long as it's passive? 

When I connect my headphones via stereo jack to my 5 it doesn‘t switch and still plays.It already worked half a year ago ….

Hi! I have two era 100 (a stereo pair) connected to a sub mini. It works great if I use AirPlay, but if I connect using Bluetooth, the sound only plays on the stereo pair. How Can I connect to all three of them with Bluetooth? Update: I have tried to unplug all of them, plug them back in, and also removing the sub an adding it to the stereo pair. Still the same issue Moderator edit: combined posts

Hi Sonos CommunityI’m a newbie and would like some help pls.Context: For music I have a pair of Era 300s and Sub gen 3.  I have a large open plan “L” shaped living/dining/kitchen.  The Dining is in the middle module of the “L” and  has a high 4.8m ceiling.  But the two arms of the “L” have only 2.4m ceilings.    I am thinking of wall mounting the ERAs on the outer dining room wall(left side of pic) which will project music across the dining area and into the kitchen.  They would be mounted about 2.2m up the wall; immediately above the curtains which is the only available space.Problem: I am worried that in this location too much sound from the upward firing speakers will go up into high ceiling void and become lost.  To void this, is inverting the ERAs a good idea or not? Can I get an after-market cord that will go this far up the wall as Sonos seem to offer only lesser lengths?  Or, is my suggested location a dud idea - I am also quite open to other suggestions?I have read quite a bit

For some reason I lost all power to my Sonos system. had to unplug it and wait for 10 second to get it to work. why would this happen. It’s a brand new system 

I purchased a Era300 at Best Buy two months ago and I absolutely hate this speaker. The crackling and popping coming from the speaker is so load that it drowns out the sound from my beam and Era 100s. I've tried all the remedies I have seen posted but from what I'm reading here Sonos doesn't really care that the Era300 is crap. What remedies do we have as a community to force Sonos to fix these concerns. Serious buyer remorse.