Skip to main content
Answered

Era 100 speaker room not playing in a group with other rooms

  • November 30, 2025
  • 2 replies
  • 35 views

I have a system that includes Ones, Play 1s, Amps, a Ray, Beam and Arc.  The Amps and sound bars are wired connections. System works “fine” other than never-ending problems with the buggy app. 

I added a stereo pair of ERA 100 speakers to a new room - they connected to my system fine and I can play music on them no problem, BUT when I try to add one of my other rooms to play with the Era 100s it won’t allow it - it just won’t add the new room after I select it in the app - no error messages or anything. Same goes if I try to connect the Era 100s to another room that is playing music or if I put them in a group together.  I have tried this with virtually every combination of speakers. 

There is one weird sort of exception - if I add one of the rooms/products that is connected via Ethernet to the ERA 100s or visa-versa then then it shows the added room as if it was playing music in the app, but does not play any sound through the speakers for the added room although I can play/pause the music from the added device. 

I have tried a factory reset on some of the speakers, I have reset and reinstalled the app, restarted the modem and router, reconnected speakers to the network.  I have the same problem whether I use the app on my phone or the windows version so I’m guessing it’s not an app issue.

I had wanted to have the whole system run on WiFi as my WiFi is much more reliable than sonosnet in my situation, but when I connected my Ray to my PC using the optical input it put the whole system on sonosnet which seemed odd to me. The only thing I can think of is to disconnect the optical line in on the Ray and the ethernet connections to the other devices and to put the whole system on WiFi - but this would take a while and I have no idea if it would do anything for me. 

Any ideas?

Best answer by Lexus75

Ok - not sure how to delete this question.  It turned out that for some reason the Era’s had connected to a different VLAN - problem solved I think!

2 replies

  • Author
  • Contributor I
  • Answer
  • November 30, 2025

Ok - not sure how to delete this question.  It turned out that for some reason the Era’s had connected to a different VLAN - problem solved I think!


Stanley_4
  • Lead Maestro
  • November 30, 2025

The forum has very little in the way of options, so no delete.

Thanks for the followup though.