My Play 1 produce a distorsión only with high notes, what can be the cause and how can I fix it. I have it in surround mode and the other Play 1 does not have that issue.
Answered
Play 1 distorsion with High Sounds
Best answer by Stanley_4
A power cycle, or if that doesn't work resetting the bad speaker and re-adding it are possibilities.
Probably best to play something that shows the problem and then submit a diagnostic. Needs to be within 10 minutes or the log data may be lost. Then call Sonos support to discuss it.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
A power cycle, or if that doesn't work resetting the bad speaker and re-adding it are possibilities.
Probably best to play something that shows the problem and then submit a diagnostic. Needs to be within 10 minutes or the log data may be lost. Then call Sonos support to discuss it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.