Speakers

Having purchased 2 SONOS ONE SL speakers recently is there a way to connect them via the new SONOS app. It appears to connect and then cannot be found.SONOS support suggests a “ chat” which forwards me to a phone number which hangs up after about 20 minutes . 

Volume limit is not working the new appNo surround distance settings 

Hi, how install and Conect  Ikea simfonisk with android . Sonos app ist a problem or ?!

I am so lost. I have 2 beam 2nd generation & 2 3rd gen subs located in different spaces that I would like to use separately. I have one space working with beam and sub. When attempting to add sub to other space it is asking if I’d like to “move” the sub. I don’t want to move it - I’d like to add a separate individual system in that space.  can anyone assist me TIA 

Sonos 1 connected but showing as registered 

What happened to the volume control toggles for individual amps/ Sonos products with the software updateSee pic below  

Please oh please can you get help from Sonos, every time I ring it says the wait time is 100 minutes. I try to chat online and always get no one is available to help. I feel so, so frustrated but hey ho I guess its 2024 and that is the help you get these days 😢

So ... I got my new era 300s today to use as surrounds. Buuut trueplay do not work? I cant set it up any more, gets stuck on the sast step before the sounds starts. Guess its the same for everyone now? And for som reason i cant turn of the mic on my arc after i reinstalled it in hopes of getting trueplay to work.

Does anyone know if Sonos plays on reimbursing customers for the amount I had to pay my home stereo contractors to come in and reconfigure and re-set up my system due to the new Sonos software and networking changes ?$300 to get it done and it is not something most people can do themselves.

My sub stopped working but my sonos arc still works   

Hi,first post.Just got the Sonos Ace today. Really nice pair of cans. Not mind blowing but certainly a bit of an upgrade on my Sony xm4s. Im away at the moment so set them up in the app. (But out of reach of my main system)Id like to know whether the app shows the content playing (whether it’s atmos or not specifically) I’m playing over Bluetooth so wonder if that’s even possible from my iPhone 15 pro.also if I connect via the usb c cable to my phone, the headphones don’t show in the Sonos app which is strange.  hope you lot can help! thanks  James 

Beam is not showing up in WiFi network. I’m trying to stream music from my iPhone to the beam

I have no Sound om my Play 1. It is connected to the wifi bur there are no Sound coming out of it even though the number i am playing shows a progress in the bar

I recently moved house and at the same time updated the Sonos app. I've now got WiFi up and running at the new house and tried to set up the Sonos and my old system wasn't visible in the app.  After following the support advice I've performed factory resets to the speakers and connected them to my phone and then the WiFi which seemed to go fine. It then proceeds to do an update and during the update process comes up with an error message saying it's unable to connect. I can't see the speakers in my app and the home page is just showing the welcome/add speaker options. When I go into join existing system the speakers are there and when I try to connect it says it is doing so and gives a tick and a success message but then they still aren't there in the app. They are connected to my network though as they appear on the airplay on my phone.  Any advice? 

I tried disconnecting speakers and reseting router. after reset both era 100, I m unable to add them using lastest version of app. please resolve it asap.

I have iPhone 15. How do I set it to control Sonos volume from the phone’s volume buttons ?

I have the latest version of the iOS app on an iPhone and iPad. My speakers are running the latest firmware. However, I do not see either the alarm management option or the set location option (for SVC weather support). Does anyone else have the same problem? Is there a fix? 

I’ve double checked and made sure there is no volume limit on the app, however every time I try to play music and turn up the volume the music automatically goes back down to a lower sound. Any suggestions? 

I keep loosing connection from my system ever since the new App was downloaded .please look at it and fix the issue this is annoying.  Gino 

Mi sonos one dejo de escucharse repentinamente, ya la reinicie y la utilice como de nueva y sigue sin emitir sonido, alguien me puede ayudar con este detalle  Moderator edit:Google Translate-My sonos one stopped playing suddenly, I restarted it and used it as if it were new and it still doesn't make any sound, can someone help me with this detail?

I have been on the phone waiting for support for longer than I’d like hoping to RMA the device.  Every time I use the app during the day, the ERA 300 has lost its connection to wifi and I have to re-add it.  I see that this has been an issue before but I don’t see fixes.  It seems to be faulty hardware.  Network connection is solid.  Any known quick fixes?

My system was working fine with the new app but I have a new virgin hub 4 router and now I cannot connect my system via Wi-Fi  The manage network page is blank on the app and I can’t find anything that allows me to check and select a new network  I can only use my system using an either net cable and I can’t find anyway of switching to wifi The previous app didn’t have this fault!  

My Sonos One bricked! Its always powered on and ready to go.  I have sonos speakers wired in every room as well as sonos beam with a Sonos base speaker supporting living room and a Sonos soundbar mounted in my den.  To complete the “every room” experience, I bought the Sonos One a few years ago to add to my bedroom.  A couple days ago it just went to sleep.  No lights at all…. I tested the outlet and the cable both good.  I tried the reset methods to no avail.  Just a 4 pound paper weight.  Anything I'm missing to possibly revive it? 

Takes a long time to play a song Takes even longer time to show the song you're playing Error when changing songs / playlists (but after minutes they starts playing unexpectedly) Adding or removing a speaker to a group works sometimes, but not most of the times Looking for updates for your system doesn't work at all Missing loads of (the old) functions = Find alternative to Sonos. This is the worst downgrade ever from a huge company who has a big part of the market, and which I was satisfied with before this horrible makeover.

Does Roam 2 group with existing Sonos amp, and if so how do I get it to work