Speakers

Good morning. I have around 2 days trying to connect the sub gen 3 to my arc and it is Just not posible. I dont understand why regular connection doesnt work. I have already connected the arc and the era 300s. However the sub gen 3 is impossible. It ends up as asking for the pin and in the end it doesnt connect. The sub Led is in green so i think the equipment is not damaged. I have resetted  everything around 10 times. This shouldnt be this difficult. How can i solve this? 

Hi all i have just changed wifi providers. My beam has the internet and is linked to my Alexa app and Amazon music. However whenbi ask alexa to do anything she doesnt make the start up noise to know that shebos listening, hiwever she is listening because she can control my smart plugs ok.if i ask her to play BBC Radio 2 she will say playing BBC Radio2 but no radio comes on. The same thing hspens on my Sonos1 smart speaker. All of my Amazon echo speakers are working fine. Can anyone help ? 

My speakers keep getting disconnected and unreachable from the app. It's an issue both me (Android)  and my wife (iphone) have all the time. I need to unplug the speakers between every playlist change. I'd be able to play whatever is on the playlist by pressing play button on the speaker, but unable to connect to it by the app. After unplugging and plugging back in, things would work, but after an hour or so... and we want to change the playlist, speaker would be unreachable again.

Just wondering if anyone has tried this.

The Sonos system is awful. It is so unstable. It is causing issues with our internet too. I will definitely not recommend Sonos.  We spent over 100k for a system that is offline more than online. Sonos support has been unable to help. It is unrelated to our internet service provider.  Can anyone help???

New app I can not get the tv bar to join the rest of my speakers before I tun on tv click tv and it all worked now it don’t 

You’ll have to excuse me, I’m not great with technology at all. I have a Sonos Ray connected to my TV and am waiting for my new Era 100 to arrive as I wanted some extra output for the sound. I’m thinking of getting rid of my existing CD player (I still love my CDs, as well as stream music) and wanted to know if there was a good, small CD player I could purchase that would play out of my Era speaker (I don’t know if I could/should attach Ray soundbar). I’ve looked for hours but all that I read is very technical and even more confusing. Just a simple set-up, I’m assuming it would be over Wi-Fi or Bluetooth, I’d still like to play my CD collection, which is still expanding. TIA

Following the recent update, when I turn my TV and Beam 2 on the app says I’m only receiving PCM 2, not Dolby plus etc.if I unplug the power and restart the Beam,  full Dolby sound is displayed.this issue was not present before the update to the app.I use a Sony Bravia tv from 2018 using Arc not eArc, plus Apple TV 4K and Manhattan t3r Freeview box.

i havent used my Play 5 for a coule of years.  Software updates are needed (not a surprise).  these seem to be taking longer than a permitted 30 minutes before the speaker resets with a message stating it took longer than. 30 mins to complete set-up since the device was connected.  how can I overcome this?

I really regret buying the Symfonisk Picture frame. I’m constantly having connection issues, every time I want to use it I have to unplug it and sometimes it works and  many times it doesn’t. I had to replace my router and it will no longer connect to the router, says the product can’t be found,  I’ve factory reset numerous times, when I hardwire it works but it’s not convenient. I donlt know why this product is so difficult…I have given up and call it a loss, an expensive one by the way.   

I have a sonos play 5 in one room, which connects to the app when I am nearby, but won't find my other two (bedroom and kitchen).When in the bedroom or kitchen both of these  are visible, but the play 5 isn't. Hence I can't group all three speakers any more. Very frustrating.Can anyone advise?Thanks 

Bought 2 Era 300’s last night to have friends over for sports games. Updated app and it disconnected everything. Nothing will work with new app. LOOPING on WiFi setting. Spent the last hour waiting for support. No solution, not even a coupon or anything. 

unable to register my second sonos one on my sonos account

Help needed🙏🙏🙏I had not used my speaker for a while so tried to set it up again recently. It is on the S2 software so the new app detects the speaker when starting the set up. I then connect to the local Sonos network and have to wait for a ‘chime’ to connect the speaker, however it never makes a noise. Pressing the play/ pause with the flashing light doesn’t work either🤨. I have tried a factory reset, but the speaker just flashes orange and never turns green. Also tried restarting speaker & router etc. Anyone have any ideas on this or experienced something similar😅 Thanks in advance. 

I’m tired with this set it up is so frustrating and waiting on line for assistance is hell I regret buying this is so stressful 

We can no longer connect to our sonos system.Is this a know problem? Thank youPam

Why is the latest update f... ing useless in every way? 

I have a Play 3 that I control through an android tablet. I play music shared from a pc acting as a media server connected through the app. The Sonos app upgraded yesterday and now the media server is not visible and I cannot see how you would even connect to it in the new app. Anyone got any ideas?

Is there a timeline of when the actual useful features will be restored?The three most useful features are missing:No Widget No connection to NAS*Very* Slow access . It seems very resource hungry and wants to load lots of background and images - is this necessary?

I cannot get audio to my 2 new Era 100 speakers from my LG TV through my existing Beam Gen 2 system.  The Era 100 speakers work fine when I use the Beam to play music using the Apple Music app.

My Sonos system continuously stops playing music for 10 seconds, then will start back up. I submitted a diagnostic and got this number: Does anyone know what could be happening?  Moderator edit: Diagnostics number removed, but recorded

HELP?!  i’m getting zero help from sonos support and on hold for hours when i call. suddenly after the new app, i can’t use my system at all.  i’ve unplugged all speakers, rebooted router --multiple times. all the tips i’ve read in posts, etc.  nothing is working.  i’m really sad and frustrated.what do you suggest?  thank you!

No sound from my gen3 sub 

HiI updated the sonos app on monday and now i cant Connect to My speaker systems. When i try to Connect i Get a message that says *Give sonos access to your local network* when the app directs me to the settings I have Already allowed local network for the Sonos app, but the message won’t go away.have anyone had similar problem or know a way around it??

I understand Sonos is currently sending the audio signal to speakers as digital signal over IP, before converting it to analogue, right?But why not sending it as analogue radio signal, much like radio, or those old wireless landline phones? This could reduce latency?I'm probably missing something, but just thought it'd be interesting to address this.