Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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The sound keeps cutting out intermittently on my Sonos 1 speakers. It’s happening in two different rooms. I have a strong wifi connection
Hi ~ I've had a Sonos 5 and use it daily since 2021. Recently it disconnected, which frequently happens, but this time the prompt says the Sonos is unregistered/unused and must be factory reset. 1) I don't know how to reset this device 2) Will resetting delete my many playlists? Grrrr... Also getting a msg the product can't reconnect to our Wi-Fi. Nothing has changed with router, Wi-Fi, etc in our home. Super frustrated. Have unplugged/replugged the Sonos, the router, the coffeemaker HA! Still silence. I miss my music terribly! Thank you!
I have the playbar, two rear speakers and a sub woofer in two different rooms using the S2 app. All products are showing on the app and connected to the system. However, dining room and bedroom are grouped together for some reason ( they were not until today) and I cannot separate them. Please advise on how to separate them so that the sound from the dining room is not playing through the bedroom speakers.
my Sonos one speaker fades in and out when listening to TV since I stopped My cable TV. I still have Fios internet and the speed is much faster now. Sonos sound bar and rear surround speakers seem fine.
If have changed my wifi and can't reconnect my zoneplayer Play 5
After moving to a new house with a different wifi, our system won't connect.
I purchased a Sanus wall mount speaker bracket and the product simply can’t take the weight of the speaker. It failed twice and had fallen on the floor! The problem I have now is that the side speaker grill has a large dent in it. Can this be replaced and can Sonos do repairs? I’ve obviously contacted the store where I purchased the bracket from to see if they can assist in any way!
I bought a pre-owned Sonos One and trying to set it up. It asks for the email address and password of the account associated with the previous owner's email address. How can I erase or delete that account and set the device up on my new account? Hope someone can help.
I have sonos play 1 and sonos one speakers paired with a hub… I like the look of the new era speakers and other products, they also come with a Bluetooth connection as well as wifi….I would have thought in this day as tech that some older speakers could still receive an update which they could poss introduce a bluetooth connection into or has the bluetooth software had to be installed in to the original speakers. ???I fully understand sonos cycle as 5 years to introduce other speakers etc etc as like APPLE products but ……
Hi there, Concerned I may have to rebuild my playlists in Sonos, comprised mostly of tracks from SoundCloud. Recreating them by adding a track at a time, when there are probably 1000+ different tracks up to now does not sound ideal. After the "partial outage" of SoundCloud last week, no tracks on any playlists from this particular source would play/ will play. Tried many times to load different playlists with different tracks to different speakers on my system (have 3 different speakers)...none of them worked. This same behavior has happened both during the outage, and after the Sonos status page said the service was restored. I tried reauthorizing my SoundCloud account multiple times, both during the outage, and after Sonos claimed service was restored...no tracks from SoundCloud would play from my playlists. Got desperate and tried removing/re-adding the SoundCloud account to my Sonos services, but still nothing plays. Fear this last action may have nuked the playlists. But good ne
I have 2 Sonos Subs, 1 Sonos Boost, 1 Sonos Playbar and 1 Sonos Play:3. I was able to pair all of them except for the Playbar yesterday to my Sonos app yesterday. The Playbar only had orange flashing light. However, when I moved them to a different location and tried to connect again today, it doesn’t work.I have tried to factory reset them but for example, on the Sonos Play:3, I only managed to get the flashing orange light, which never turned green. The light on the Sonos Playbar does not turn on at all. Steps i took for the Playbar was: Turned off power. Press and hold on the play/pause button, then turning on the power. Waited for the light on the speaker to turn flashing orange (which did not happen), then green .The same goes for the Sonos Play:3, which only differs in that there was orange light but no green light. Other things I had done was:Connect the speaker to ethernet Switched wires for the speakers Reset my system on my appSince it had worked yesterday, chances are that t
