Speakers

Hi! i bought my roam today and allready encountered the following problem: My tv is connected to my Sonos Beam. I can group the Roam to the Beam and both play perfectly if i’m streaming from spotify. But if the audio of the TV is playing, the sound on my Beam is perfect, but the roam gets constant audio dropouts. The sound is interrupted (or faltered, skipping, don’t know the correct word in English). It is receiving the audio but is unable to play it without these cutouts… my sonos One and Play1 and symfonisk don’t have this problem.  any help? 

This may be an odd ask, but is there any way to add my Android speaker to the speakers Sonos has available to connect to? There are times when I'm listening to some music on my Sonos speakers in the living room and want to continue listening when I go out to the backyard, the garage or the bathroom for just a minute, but would like to keep listening. Since I have my phone with me, it would be cool to simply add my phone to the speaker group.Yes, I realize the sound would not be Sonos quality, and that I could take a Move speaker with me, but I don't have one yet, plus it would be inconvenient having to take my phone AND a Move just to quickly check the burgers on the grill or run to the bathroom! 😎 Allowing Sonos to also play over my Android speaker seems like it would solve my dilemma. 

Hi, I am using a Sonos beam on my TV. Due to my bad hearing and a long distance between the couch and TV I would like add my Sonos roam to the set up, so I can have the sound closer to me when watching TV.I am able to group the roam and beam temporarily using the app but I neither can I group them permanently through the system setting nor can I use the grouping via the play button. This means I always need to re-group the two via the app in order to watch TV. Why is one button Grouping feature  (https://support.sonos.com/s/article/3391?language=de) not working for TV audio and is there a different work around existing?Thank you

Can you switch that light off ?

I spent thousands of dollars on Sonos products I have many of each in the Roam sux I agree with all of the other users of Rome the battery does not last no matter what you do I want it fixed otherwise I’m sending back every product that someone else has ever sold me

How do I set up my Sonos Roam to play my music list on my Ionic?

IKEA seems to be selling the SYMFONISK table lamp as an “outgoing product” and “as-is non-refundable”.https://appleinsider.com/articles/21/05/01/ikea-sonos-airplay-2-symfonisk-lamp-may-be-on-the-way-out/amp/

Hi,I am new to this community, so am hoping for some advise as I am defining increasing frustrated. I’ll try and summarise the situation the best I can but will advise on my setup first;I have just moved home and the setup of my new network isn’t working. Not all my products appear on my network at one time. I have a mesh network, never had problems before, only difference is I have changed ISP from Sky to BT.When I open the app to try and control the the speakers the speaker isn’t there and then I try the standard on and off trick etc etc. I have the following products;ArcPlay OneX2 Ones Play three Please help I’m becoming very frustrated as it’s currently not working like it used to?ThanksMatt 

I usually group all our 10 speakers in one group an adjusting volume in the app for the group. When i reduce to zero and increase to desired level all are perfect in sync having same volume. Only exception is the roam playing only half the volume and needing manually adjustment which is  really annoying. Support is simply not coming with any usefull solutions or answers. Thinking of returning the roam.

Hey Guys, Have a NEW roam. When I charge it the orange LED comes on for about 10 seconds and then goes out. The unit is still charging . Is this normal for the orange LED to go out when charging? Will it turn green when done charging? Im using the USB C that came with the unit and I picked up the Sonos charging brick as well. thanks in advance! 

Hey! I have a question. Is it safe to leave my USB-C charger in the Roam? Will it overcharge? Thanks.

Reading a lot of topics on the issues people are having with Symfonisk and the drop outs and poor WiFi connections.They seem to be around a year old most posts, but then a few 3-4 months old.Have the issues been fixed now, perhaps with Firmware or Software upgrades?Considering the Lamp for surrounds for a Beam or Arc. Thank you 

I am experiencing some weirdness when trying to select Sonos Radio Stations as the source for an alarm using my iPad Air iOS v14.4.2. I am using Sonos S2 v13.0.5. It will not allow me to view any of the Sonos Radio Stations past the main menu below:For instance, when I select the Sonos Presents folder, it flickers for an instant but kicks me back to the same menu. Same for any other choice. If I close the Sonos app, reopen it and try again it will strangely allow me access into one folder but only once.  So I may be able to see the station choices in Sonos Presents, for example, but if I back out and try any other folder (Trending Now, Featured, etc.), I am again rejected and sent back to the same menu shown above.  I re-booted my iPad but no change. I then realized there is a new iOS v14.5. So I downloaded that but no change. I then deleted the Sonos App from my iPad and re-installed it. No change.So then I pick up my iPhone 12 iOS v14.2.2 with same Sonos S2 v13.0.5 and I was able to

I own 2 play 1, a play five, a connect amp, and a move. Do I need both S1, and S2 apps to listen to my wholesound system now?? If that’s true that is totally unacceptable! 

Why do you jokers at SONOS not supply a charger with the Roam?

I have always had intermittent connectivity issues with my Play 3 speakers and Playbar.“ Can’t connect to Sonos” or “ Can’t find music library on my MacBook air “- I get this message when I’m actually using my MacBook air quite often…This past week the problem has got worse, I can only connect if I switch my router off and on, which can take 4-5 minutes. Right now I can’t connect via my MacBook air or iPhone app even though the radio is playing through my 2 Play3 speakers after I connected earlier when I switched the router off and on.I do not have wifi service/ speed problems, nor have I changed my router etc.. and I’ve submitted a number of diagnostic reports to Sonos recently with no response. I have also re-installed the S2 app on both MacBook air and i12.I’ve resorted to using a couple of bluetooth speakers without issue.Help

When my roam is placed on a Qi charger and it is fully charged, if I leave it on the charger and play a song. When I have finished playing, the roam seems stuck in a state where the charging is turning on and off and on and off…….How to fix this problem?

My pair of Play:1 speakers are like new, we’ve barely used them. Purchased them in April 2019. Now, neither of them will power up/turn on. There’s just no light at all. I’ve been through all the troubleshooting steps with Sonos Support. They won’t replace them but will give us a small discount on new speakers. Are the Play:1 speakers to be avoided? Why such poor quality?

The status LEDs are disturbing at night, or when watching a movie with  the Roam in front of a tablet. Especially the bright BT LED.Is it possible to switch them off?

Roam is set up and working on an existing sonos net (Boost) network. How do I switch to a separate WiFi network? 

Hi, I got the originalwireless charger today. It takes 3 hours for 0-56%. Is this normal?Sorry for my english.

Got the new roam and connecting to to a group of 2 other speakers.It sits in the same position in my house.I can see all three in the group, however the roam doesn’t have any sound.The only way I can get it working is to ungroup and regroup them. I spoke to Sonos who suggested I ungroup everything, then start witht the roam adding the other speakers.It works for a while, then when I go back to it a few hours later the group is the same but the roam is not playing.I’ve had no other issues with my sonos speakers other than this - its becoming really annoying - i am seriously thinking about returning this for a refund.

Hi, long time Sonos user w/ multiple products with a very unusual question. We have a new aussiedoodle pup who is very curious.. recently we found him chewing on something under the couch. Lo and behold, he managed to scrape off the sync button for our Sonos Sub and mangle it good. He didnt swallow it.. but I sure could use a replacement.  Sonos.. or anyone, could you help me get a new sync button for a Sonos Sub Gen:1? We will try to keep Zorro away from it. Zorro thanks you in advance. 

For all the times when I forget to manually put my wireless speaker into Sleep Mode: I’d like to request settings in the app that let you select the amount of idle time before Sonos Roam automatically goes into Sleep Mode. Half an hour after music stops is a long time for me and eats up battery power, and some flexibility here would be great. PS. First Sonos product and I’m very impressed so far! 

Hi Everyone  I am not super tech. Suddenly most of my zones say INCOMPATIBLE. I clicked the update and it says there is a problem . I did retry a few times but still nothing is happening. Please help.