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Plopezm
Contributor I
May 12, 2021
Answered

Roam: check battery level when connected by Bluetooth

Hi, 

Anybody knows how to check Roam’s battery level when connected by Bluetooth?

Thanks

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PetrolheadAnswer
Lyricist II
May 13, 2021

Hey. 

You need the latest version of the app to see that battery level. I didn't updated it until today, and I was only seeing the device name while in Bluetooth bu no battery level. You also need to give the full location access (at least on Android). 

Now it works 

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7 replies

Ken_Griffiths
Ken_Griffiths
May 12, 2021

Assuming the ‘Roam’ works similar to the ‘Move’ and you are away from WiFi and just connected to the speaker via Bluetooth, I think if you open the S2 Sonos App, it may show the device battery level, but I’m not near my system to actually test this.

    GuitarSuperstar
    Lead Maestro
    May 12, 2021

    If you go to System in the Sonos app, it should show the battery level even if you are not on WiFi and just connected to the Roam via Bluetooth.

    Also, when the battery light on the Roam flashes orange, it means the battery is low (less than 15% charged).

    "Receive with simplicity everything that happens to you." - Rashi
    PlopezmAuthor
    Contributor I
    May 13, 2021

    I had already tried your suggestions as is the way ‘Move’ works.

    However it doesn’t work for me with the  ‘Roam’

    System is empty when Roam connected by BT☹️

     

    GuitarSuperstar
    Lead Maestro
    May 13, 2021

    This is what I get:

     

    Try restarting the app and make sure the app is updated.

    "Receive with simplicity everything that happens to you." - Rashi
      Ken_Griffiths
      Ken_Griffiths
      May 13, 2021

      Yes I see the same as @GuitarSuperstar. I just tested this with an iPad and the battery charge level is visible when WiFi is off and the Roam is connected by Bluetooth. 

      PetrolheadAnswer
      Lyricist II
      May 13, 2021

      Hey. 

      You need the latest version of the app to see that battery level. I didn't updated it until today, and I was only seeing the device name while in Bluetooth bu no battery level. You also need to give the full location access (at least on Android). 

      Now it works 

        PlopezmAuthor
        Contributor I
        May 16, 2021

        Thank you for your help.

        I have reinstalled Sonos S2 app in my iPhone 8 and the problem continues... 
        I have tested with my wife’s iPhone 11 and she has the same screens you posted me if connected in BT.

        Strange. May be is a problem concerning my iPhone.

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