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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,377 Topics
  • 30,925 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Moderator note:  This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...
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Keith N
Keith N
started this topic

Grouping & Sonos: Best Practices

Moderator note:  This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...
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3377 Topics
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bob_a_builderContributor I
asked in Speakers
Play:1 and Alexa : Sonos is linked to Alexa skill but Alexa just cant find the Sonos device

Sonos skill WAS  enabled in Alexa but don’t recall any account linking taking placeSo  following suggestion's found on here I have subsequently Disabled the Sonos skill and re-Enabled itThat triggers the re linking,  prompted to sign into Sonos account, now says accounts are linked closing that screen, next screen is search for device But reports “Alexa couldn’t find a new device to connect”Asks if I can control device using Sonos app -  Yes I can - it tries to connect again - fails again  and again Found the suggestion on here about changing the Sonos Play:1 name and going thru whole process again - still no joy  ( tried multiple names/times ) Any other suggestions please ? Sonos App : Ver 15:10  on Android phone running Android 11Sonos OS : S2Hardware version : 1.8.3.7-2.0I’m in the UK : so a supported region

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B
1 year ago
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CTH1Contributor I
asked in Speakers
adding era 300 to Beam, sub and 2 x Ones

HiI have a double space  living room , at one end of the room where the tv is i have a beam, sub and 2 x ones and I want to add an era 300 in  the other end of the room. Will that work for playing all tv sound and music and adding a turntable to the era 300?Thanks  

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N
1 year ago
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SaxondalesueContributor I
asked in Speakers
connect

I am trying to connect a Google home speaker so it can play the same time as my Sonos products. At the moment I can play the two sonner speakers which I have downstairs or the Google home speaker on its own which I have upstairs but neither together ! 

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skullc
1 year ago
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tugboatContributor I
asked in Speakers
Connecting Three Era 300s

Hello Sonos Community, I purchased three total Era 300s, two of which I setup as a stereo pair in my living room. I would like to connect the third one to the stereo pair, and set it in a different room, but have it playing the same music as the stereo pair. Is this possible? Or can only two Era 300s connect and play the same music at once? Thank you!

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Airgetlam
1 year ago
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T_RenceContributor I
posted in Speakers
Breaking in Speakers

From my experience, the best Sound Experience requires an initial phase of “breaking in” the Speakers to expand the ranges and to develop the sound Maturity.Is this recommended for Sonos products?  (i.e. Running very dynamic bass and challenging treble albums in repeat to open up the Sound Range & Spectrum)Any suggestions in this regard as well?  Thanks! 

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K
1 year ago
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Pcox.psychologistContributor I
asked in Speakers
Pairing sonos 5 and bluetooth turntable

I’ve just bought a Sonos 5, but I can’t seem to pair it to my Bluetooth turntable. When I press the Bluetooth search button at the back, it doesn’t chime and the light doesn’t flash blue, it only flashes red. 

32783
Ken_Griffiths
1 year ago
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YvesPoirierContributor I
asked in Speakers
Can I use 2 Era 100 in same room in stereo?

I want to install 2 speakers in one room and make them play in stereo.  This is for playing music only. Will 2 Era 100 play well in stereo?

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H
1 year ago
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ClarkescanContributor I
asked in Speakers
Update Sub Gen 2 failed.

I just updated my system to S2 v15.1 and my Gen2 subwoofer failed (my Sonos1, Playbar, Amp2 all updated fine).  I tried resetting, reconnecting, rebootng and nothing worked.  I called tech support and they went thru the same steps, said it was likely a fault.  They cannot “see” the sub on their end and offered an RMA #.  Now I have to buy a new subwoofer “at a discount”, which will still cost me more than $600.    Is there anything beside 1) restarting the sub (white flashing light doesn’t go green), resetting to factory default (orange/white flashing light doesn’t go green), rebooting by Boost, rebooting my router, that I can do on my end?

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Airgetlam
1 year ago
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NiccarContributor I
posted in Speakers
When will Fives be eligible for upgrade?

Does anyone know when Fives may be eligible for the upgrade programme?

4113
Ken_Griffiths
1 year ago
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BroxheadAvid Contributor I
asked in Speakers
Wiring Echo to Sonos - will it play on a group?

Hi, I recently bought my first Sonos speaker (Sonos 5) and I’ve plugged it into my Echo Dot (via a double-ended 3.5 cable) so I can hear Alexa and use her to play Spotify Premium.  It seems to work well.  I'm now thinking of adding a sub and a couple of Sonos 1's, but before I do wanted to check whether these additional speakers will also 'connect' to Alexa and play nice.  Obviously, only the 5 will be wired to the Echo, but will it send the audio it receives from the Echo to the additional speakers?If the answer is no, then perhps one of the Sonos 1's I get should be the model with Alexa built-in, in order to get Alexa to play Spotify to the group?  In fact, I suspect this setup would likely be better than wiring to an Echo?Justin checking before I add more speakers and find out it won’t work with Spotify/Alexa to void disappointment.Many thanks! 

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1 year ago
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JohnnyP71Contributor I
asked in Speakers
sharing bluetooth sound

No sound on Beam 2 when yhe Bluetooth sound from Roam is shared with it since one week.

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J
1 year ago
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GC3Headliner I
posted in Speakers
Arc upgrade being tested ?

I read in another forum that sonos is testing new Arc hardware. What's up with that?

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Airgetlam
1 year ago
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Mikey59Contributor I
asked in Speakers
data usage when streaming?

I currently only have one Sonos beam & had a couple of questions regarding streaming music.Is there a rule of thumb on how much data streaming music will use per hour? When I add a satellite (or more), will they all share that one data stream, assuming they’re all synchronized to play the same thing? Are any of the streaming services better than others in terms of bit rate, or is that even an option?thanks!

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M
1 year ago
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WandererOTDContributor II
asked in Speakers
Initial setup for Play 5 with S1 app

I know this sounds trivial but I’m having trouble connecting a Play 5 with my S1 app.  It was disconnected during troubleshooting trying to get my existing S1 system speakers to work with the new S2 because I just got a Beam Gen 2.  It is the only holdout - it can’t work with the S2 but it is now disconnected and so I need to get my S1 app to recognize it.  Currently, it has an ethernet cable connected to it and is powered on.  In the S1 app (after I reset it) I get the option to set up a new Sonos system, or connect to an existing system.  I choose connect to existing system, and then get “Use Sonos S2 app” or more options menu which essentially lead me full circle back to resetting the app.  My conclusion is that SONOS wants me to have a “new” app (new credentials to log in) to the S1 app.  Nothing seems to be working.  Would it be appropriate to simply unplug the existing S2 devices in the house and then try to connect my Play 5 to an existing system?  Fooling the S1 into thinking t

1671
Stanley_4
1 year ago
buzz
buzz
posted in Speakers
Headphones are coming

https://www.theverge.com/2023/11/16/23963569/leaked-sonos-email-discloses-headphones-team-job-cuts Many news sites are posting this. There was even an announcement on my local news radio station. So far I haven’t seen any exact dates, just “2024”.

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G
1 year ago
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Pozzzo90Contributor I
asked in Speakers
awful volume ‘beep’

Hi, does anyone know how to disable that terrible volume ‘beep’ when you amplify the volume?

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P
1 year ago
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SirornIIContributor I
asked in Speakers
play5 and smart peakef compatibility

I have 8 play5 (Gen1) and a S3. If I buy a Sonos smart speaker would it be compatible? Could I use Siri to control the complete system?

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106rallye
1 year ago
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MadraruaAvid Contributor I
asked in Speakers
Subwoofer placement

Hi all. I bought the Sonos sub with the notion of placing under my couch (foolishly without measuring) and it won’t fit. I can place it in a cupboard in my built in TV unit. Wife hates the look of it so this is my only shot. Would this be pointless or ineffective? Is it supposed to be on the ground? Would the sun being placed in a piece of wooden furniture sound terrible or vibrations that would diminish my sound system? Units not test installed so I can’t test and secondly as it is still in its packaging I may be better off returning the item.  thanks. 

4331
Corry P
1 year ago
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thegatorboyContributor I
asked in Speakers
Disable volume indicator sound Era 100

Is there a way to disable unwanted sound effects? The music getting louder or softer as I swipe my finger on the Era 100 is exactly the function I expect of a volume control, yet there’s a second artificial sound that not only inexplicably intrudes on the music experience but is redundant of what I can already hear. Please tell me there’s a way to make the beeps go away, they’re harshing my mellow, offending my fellow listeners, and I think make the system sound like a cheap toy. 🤞

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T
1 year ago
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Micswane22Contributor I
posted in Speakers
Sonos One Gen 2 speaker not working

Both of my ONE Gen2 Sonos speakers suddenly stopped working and will not power on. Have tried different outlets, etc. I just got them In May 2021.  Is this common lifespan for Sonos speakers??

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buzz
1 year ago
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VNLTrending Lyricist I
posted in Speakers
Era 300 build quality

Hey everyone,I saw this was partially covered on a previous thread, but since that was a couple of months ago I started a new one.Received my Era 300 about an hour ago today, and the back is not uniform at all, with a much bigger gap on the back plate on the top right hand side.This is very noticeable too, and whilst I appreciate this is not a new issue I am a little surprised it is still happening nearly 2 months after it was first reported.Called support and whilst on the phone to them I also noticed the grill at the top right has a similar gap, which you can push in, only to come back out a few minutes later.Support reassured me the next one should be good, but really, how can they promise this? Do they have a “good” batch and a “bad” batch?Lugging this box all the way to the pick up point tomorrow and hoping for the best.A bit of a fiasco, especially when I will be away soon and likely to take ages swapping the speakers but there you go.Whilst we are at it, any news on the front dr

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I
1 year ago
Jake_11
Jake_11Trending Lyricist I
asked in Speakers
What are people using for USB C charger for Sonos Move?

I asked this question over in the sonos reddit forum and others are having same issues so thought I would bring over here.What are people using for their usb charger for the Sonos move? I attempted to use my MacBook pros charger but it didn’t work. I have the 60watt brick but from what I read it should be able to still work.So then I read it might be the cord as they have chips in them and knowing Apple they locked their cord down. So I bought an anker power line 3.1 usb c cable and tried it with the MacBook brick again and it still didn’t work.So before I keep buying and returning curious if anyone has had success with certain chargers with the move. Thanks!

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1 year ago
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AliciaRastrolloContributor I
asked in Speakers
Connect Sonos play:3 to laptop

Can I connect Sonos Play:3 Speakers to my laptop?

3651
106rallye
1 year ago
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revstarContributor II
posted in Speakers
Sonos Gen 5 not connecting (wireless and wired)

Hi, losing the will with the reliability of my sonos system. I run a split system with newer s2 compatible products and then 2 old Gen 1 play 5s on the s1 as a separate network. All was well till about a month ago when the play 5s just stopped working. I have tried everything rebooting, restarting routers, running it wired and unwired. When I do a complete restart, delete and reboot the app, reset the speaker and do a new set up, the app recognises the speaker and the network initially, it creates the Sonos wifi network temporarily but when you then need to select the wifi network again that’s where it stops. I have a split band 2.4 and 5ghz router and am selecting the 2.4 as I know Gen 1 is incompatible with 5 ghz. As I work long hours attempting to call Sonos with their opening hours (no eves and weekends) is difficult. Please help??!

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Stanley_4
1 year ago
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ElTytyContributor III
asked in Speakers
Sonosnet question

Bonjour, il semble que lorsqu’on branche une enceinte sonos en filaire, elle fasse un second réseau (sonosnet).Est-ce bien le cas ?Est-ce que les nouvelles enceintes Era 100, 300 fonctionne de la même manière.J’ai 3 era 100, une arc et un caisson et depuis que j’ai la arc et le caisson j’ai pas mal de micro coupure donc je recherche à optimiser. Merci d’avance.

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E
1 year ago
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