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Contributor I
Jun 12, 2024 4:22 AM UTC
Question

New Sonos app / update crashed my entire system?

Was there some big botched update or something? I wake up to my whole system disconnected, nothing works. I try to factory reset one of my 8 speakers and it starts updating, my app is on auto update so that updated already.  i try to setup the rest and factory reset all of them and it none of them will connect. I didn’t change any of my network settings or anything.   What is this ****?  This is for my business too.

 

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4 replies

Prominent Collaborator I
Jun 12, 2024 4:26 AM UTC

botched is probably the kindest way you could put it

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Trending Lyricist I
Jun 12, 2024 5:34 AM UTC

Have I missed something?

we all know that this update is worse than useless but I haven’t seen anything from Sonos acknowledging this and apologising. I certainly haven’t seen anything about a fix 

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Lyricist I
Jun 19, 2024 7:24 PM UTC

Same here whole system crashed....nothing works....trying to fix makes it even worse

Are these people crazy??

They just  can not leave the community alone with this shit!!!!

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Trending Lyricist I
Jun 19, 2024 7:31 PM UTC

As I’ve said before, this is their Kodak moment. They patently don’t care or give a rat’s arse. 
I’ve long thought that Sonos are arrogant. This arrogance may well be their downfall 

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