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Answered

Cannot create system

  • June 12, 2024
  • 7 replies
  • 460 views

Cannot successfully setup Sonos One system. App keeps saying that there is no system connected, even after seemingly having setup the speakers. I have set up Sonos speakers before, but it just doesn’t work when all indications are that it should. 

Best answer by matsci

I had to reset the Sonos app and it finally worked. 

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7 replies

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  • Senior Virtuoso
  • 6188 replies
  • June 13, 2024

What do you mean by “Cannot successfully setup Sonos One system”? Are trying to add to your existing system? What error messages are you getting? What steps have you done and where does it fail? What is a “Sonos One system”?


  • Author
  • Contributor I
  • 4 replies
  • June 13, 2024

I changed my internet setup and am recreating the Sonos setup I had previously. I am not getting error messages along the way, just at the end, after seemingly adding in my speakers, the app says there is no system. I have tried everything I can think of, but it keeps ending up in the same place. 


  • Author
  • Contributor I
  • 4 replies
  • June 13, 2024

Also, a "Sonos One system" means two (left and right) paired Sonos Ones.


buzz
  • 24633 replies
  • June 13, 2024

Refrain from Factory Reset of any SONOS units without further consult. Describe your SONOS system and network. Which controller App are you using?


buzz
  • 24633 replies
  • June 13, 2024

Temporarily wire one of the units to your network.


  • Author
  • Contributor I
  • 4 replies
  • June 13, 2024

I am using the Solos app, which finds my speakers, seems to connect to them, and then says there is no network and that I am not connected, all the while telling me that I am logged-in to my account.


  • Author
  • Contributor I
  • 4 replies
  • Answer
  • June 14, 2024

I had to reset the Sonos app and it finally worked.