Spaces & Setups

Just a (maybe dumb) question regarding ATMOS, 5 and 7.1.   So if I’m watching a source that isn’t available or playing in Atmos, like (Dolby pure HD, or DTS), will the ARC and 300’s still play the upward firing drivers?   

Use Apple TV+ remote 

The answer to this feels like it should be obvious but…If i create a playlist on a streaming service like Apple or Spotify, but then also save it as a Sonos Playlist, does that count against the 70-item My Sonos limit? It would seem logical that the answer is yes. But if I don’t save it as a Sonos playlist, and access it only thru the streaming service menu, then it would not. Do I have that right? Sorry to seem dim. 

As says in the title. I have 2 Play:1 and a Play:3.Replugging the system doesn’t help. Only reboot. Router is the TP-link AX6000, Sonos is on 2.4 MHz, Laptops and phones are on 5 MHz. It happened before once in a while, but now it happens every day. Any suggestions?

Hi everyone, I will buy 3 Sonos One SLs and set them up in 3 different rooms. I plan to connect each One SL to the Switch using an Ethernet cable.Can I use the S2 App on Desktop (also connected to Ethernet) to control all 3 Speakers? Because I don't want to control them through Wifi. Please give me some advice,Thanks everyone 

Bonjour,Je possède une Beam gen 2 et une One SL.Lors de l’écoute de la TV, je n’utilise que la Beam, c’est OK.Mais lorsque j’utilise Spotify, je souhaiterais que la musique soit diffusée sur les deux enceintes en même temps. Je peux le faire en choisissant une première enceninte, puis en allant dans “regrouper les pièces” et en choisissant l’autre enceinte.Ça fonctionne, mais mon souci est qu’il faut que je refasse cette manip à chaque fois.J’aimerais que ces deux enceintes restent par défaut  dans Spotify (pas pour la TV)Comment faire ? Merci d’avance

Hello forum. New SONOS user here. Also new to HDMI ARC. Sorry if dumb question.I have: TV (w/HDMI ARC), Xbox, non-SONOS passive speakers.Can I buy a Sonos AMP, connect it to TV HDMI ARC, connect Xbox to TV HDMI (different input), connect speakers to Sonos Amp, and still get sound out from the Xbox to the passive (non TV) speakers? Not sure how HDMI ARC works. Thanks...

My setup includes:Sonos Beam gen2 BenQ TH534Playstation 4Laptop connected to Benq via HDMI to watch movies. Hello community.I am totally new person in the community. My wife bought me a fast Christmas Gift:) I would like to know how to correctly connect my components to generate sound from my Sonos Beam gen2.  At this point, I just want to connect and receive sound from my new soundbar. Later I will buy additional speakers. Please let me know if there’s a workaround that I have missed so far. Thanks.

I am fairly new to using Sonos and streaming services. I have found a streaming service, Presto Music, that is not listed on the Sonos list of streaming services that I can access and add. Can I add a streaming service not listed? If so. how do I do it?Thank you.

I have a Sononos Playbar. I am thinking of getting Mini Sub. Is it compatable with playbar or I have only one option of getting Sub Gen3?

Are there any plans to eliminate the 65k track limit for Sonos products.Surely i cannot be the only one who has a music collection that is way in excess of this limit?

Hello All,i bought a new tv (hisense 58 a7gq, see specs below), a beam gen 2 , 2 era 100 and a sub mini.the problem is the sound when I use the Apple TV 4K : it’s really bad.the same movie played with the TV gives a beautiful sound (but a quite less Sharp image though)is there a way to fix this issue ?  Does it have something to do with the settings ? Of the tv or the bar ?Thanks  TV Specs :(4K Ultra HD) Quantum Dot (QLED) : Oui (Hisense QLED), Compatibilité HDR : Dolby Vision, HDR10+, HDR 10, Hybrid Log Gamma (HLG), Dolby Atmos : Oui, Compatible Mode Jeu Auto (ALLM) : Oui

Hello,As already mentioned in these topics:I would like to know if it is planned to allow the Beam to be used as a center speaker. I know that it plays three channels, but a configuration switch to play only the center channel would be great.The goal is to use some other speakers for the left and right channels. Why ? Because I already have some nice speakers and I would like to combine them with the Beam.If such a configuration is possible, I will buy a Sonos Amp to connect my speakers as left and right channels. Let me emphasize that my potential purchase of an Amp is determined by the availability of this functionality.This kind of configuration (Beam + Amp) is already available for surround speakers. Making it available for side speakers would be tremendous!

I have my old Sonos products on the S1 app and my new products on the S2 app. The S1 app is now giving me the above error message and asking me to upgrade to the S2 app. When I click on ‘About my system’ the S1 app only shows the products linked to the S2 app and doesn’t recognise the old Sonos products

Will 1 roam and 1 era 100 connected to my ray create a surround sound?

I have a Sonos Port to which I have connected a pair of analog speakers via an amplifier. I would like to add an additional pair of analog speakers, along with an analog sub, to this system (also via a separate amplifier) to play in an entirely different part of my house.Is this possible? If so, what would the setup look like? My existing Sonos Port has only a single analog output.

Hello, I have the S1 controller to operate my older Sonos setup (playbar, 2 x play 1 as surrounds) with a Bridge and Connect (for my vinyl record player).  I want to add the new Gen 3 Subwoofer however when I try and upgrade to the S2 app, it says that the sub will not work with the connect/bridge I have.  Is there a workaround or is this not going to affect my system at all.  I have an ecobee and use Alexa to play throughout the house and want to make sure I’m not wasting 1000.00 on a sub that won’t work well Thanks and happy listening!!

I have a surround setup on my TV (Arc, 2 x Ones and Base). I recently bought a Sonos Move.When playing music on YouTube via my TV i would like to ability to add my Sonos Move as its positioned another part of my open plan kitchen and living area.I know i can select each Sonos device and group when playing via my mobile but how can I do that when playing through my TV? BTW: I am aware Move cannot be connected to surround setup.

Hi all,I have a question. We are constructing a new house which has a medium/large kitchen area. I want a stereo setup in this kitchen. The speakers will have to be placed close to the ceiling (cannot do in-ceiling), the ceiling is quite high at 3,30m.I’m considering a pair of ERA 100’s (mounted at around 3,20m height) combined with a Sub Gen3. However, I cannot find any info online about this setup. Is this not a suitable setup? Or will it work? Or what other setup would you advise?Thanks in advance. Job 

I was using my sonos roam by bluetooth to play an audio from youtube video and all of the sudden it’s broken. It let out a loud sound and i can’t even turn off the device. I tried pressing and holding the power button for sometime and it’s still not getting off. The device shows a blue light but it is not blinking like when it was when we want to connect through bluetooth. This happened around 1 hour of using it. I had this speaker for around 3-4 weeks already. How to fix it?  Moderator edit: combined posts

Hi, I recently bought my first Sonos speaker (Sonos 5) and I’ve plugged it into my Echo Dot (via a double-ended 3.5 cable) so I can hear Alexa and use her to play Spotify Premium.  It seems to work well.  I'm now thinking of adding a sub and a couple of Sonos 1's, but before I do wanted to check whether these additional speakers will also 'connect' to Alexa and play nice.  Obviously, only the 5 will be wired to the Echo, but will it send the audio it receives from the Echo to the additional speakers?If the answer is no, then perhps one of the Sonos 1's I get should be the model with Alexa built-in, in order to get Alexa to play Spotify to the group?  In fact, I suspect this setup would likely be better than wiring to an Echo?Justin checking before I add more speakers and find out it won’t work with Spotify/Alexa to void disappointment.Many thanks! 

Why is the 25% sales price recently offered in an email reverting to the 15% upgrade discount in the cart?

Hi All. It’s a relief that Sonos has identified the bug that’s causing the bass distortion in Sonos Arc. Thank you @Ryan S for working with the Sonos Communty to identify the problem quickly. Having said this, I believe that Sonos still needs more work to make the Arc sound as it was advertised. Currently, multiple people on Reddit including myself are reporting the highs being too high which sort of feels “harsh”. This improve the speech clarity and brings out details in the movies, but the warmth in speech is lost because the voices sound thin and metallic (for eg. actors I know having heavy voices don’t sound heavy). I was expecting the mid-range to be a lot better considering the Arc has 8 woofers.  I have tried TruPlaying twice without success (Turning TruPlay off produces muffled sound). Adjusting the treble also did not help much. Loudness turned on and off does not make a big difference either. May be, this is how the Arc is tuned?!  Anyone else feels that Arc is over-empha

Bought new amp to connect tv to the good speakers that are already in place. The amp plays Apple Music etc through the speakers but the TV will not play the sound through the speakers. I have tried both HDMI ARC and tried optical output the the adapter. 

Hi all, i have a ZP90 with an external DAC and i want to check whether the ZP90 can output 24bit audio via the digital output or do i need to upgrade to a Port? my whole system is S1 so would prefer not to have to create two systems but would love to try UHD audio.