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Contributor I
November 20, 2023
Answered

Sale price reverting to upgrade discount

Why is the 25% sales price recently offered in an email reverting to the 15% upgrade discount in the cart?

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buzz
buzzAnswer
Grand Maestro
November 20, 2023

Evidently, the cart is too dumb to give you the maximum discount. Maybe this will be resolved, but I suspect this will happen after the 25% expires. I suggest that you place your order with the phone staff if possible. Another workaround might be to purchase through a proxy who does not own any SONOS.

4 replies

buzz
buzzAnswer
Grand Maestro
November 20, 2023

Evidently, the cart is too dumb to give you the maximum discount. Maybe this will be resolved, but I suspect this will happen after the 25% expires. I suggest that you place your order with the phone staff if possible. Another workaround might be to purchase through a proxy who does not own any SONOS.

mikeyg54Author
Contributor I
November 20, 2023

Thanks buzz. I did end up using the proxy method and it worked out fine. 

melvimbe
November 20, 2023

You can remove the  upgrade discount  by hitting the minus sign and it will then revert to the sale discount.

 

Danny
mikeyg54Author
Contributor I
November 20, 2023

Thanks you, Danny. A little too late, but will be useful for the next time.