Spaces & Setups

Thinking about picking up an arc, but I am seeing reviews that it’s not producing deep base without a standalone sub. Currently have playbase without sub, and quite happy with my setup. However wanted to get in the atmos bandwagon since I will be getting 2 era 300 as well. So what’s the verdict from the community? 

Hello,Since 16.5 update we can no more control the volume or skip using the iPhone hardware button or the Lock Screen buttons.I’m aware that it’s an Apple limitation. Why Sonos do not propose some control center button for basic features (volume +/-, skip, pause/play).It would be very effective for user experience.  

I am sure similar issues have been answered but I would like to throw a line out anyway.I am currently traveling and have someone staying at my place where I have a Sonos home theatre system installed. Yesterday I was playing music on my Sonos roam I travel with through the Spotify app on my phone and noticed that the music kept stopping randomly (I was using Bluetooth).During the same period, I got a message from the person staying at my place saying that the Sonos System keeps stopping and skipping ant random intervals. They were playing from their own source and not using Spotify from within the Sonos app.Due to the timing of both these isolated issues, I ask myself: “Is this coincidental or is there more to this?”Could it be Spotify somehow causing the issue?Is it interference? Am I going crazy?help.   

Hello, first of all sorry for my bad English. I have the following problem, my play 5 gen1 only outputs sound over sub and high. Midrange is dead. I'm already disassembling the play5. You can't see faults with the eye. Which components are responsible for the center? I would be very grateful for tips. 

Hi Sonos Community! My wife and I have bought a barn conversion off plan and I’m starting to think where to put plugs and wiring for speakers etc.The main living space is around 8.5x8.5m, the ceiling height in the middle is 8m!The existing timber frame is still there, around 3m up from the ground so was thinking of mounting the Sonos on these?There is a mezzanine area where we’re going to have our TV. I’m trying to figure out what to do in the main space which has kitchen, dining table and living space (sofa and woodburner)Do I try and just fill the room with 4x 1s or Era 100s?Or should I do more strategic placement based on the 3 ‘zones’?Maybe just a pair of fives either side of the kitchen projecting into the whole space?Thoughts please!

Hello! I have a very good hifi audio system that I would like to make work with my Sonos speakers in other rooms. I want to be able to walk through my house and hear music seamlessly with no delays. With my Sonos speakers in different places, all works great. How do I incorporate my existing stereo system into my Sonos system? Port? Amp?

I'll be moving into a new condo. My current thought is that the 2nd bedroom will have my audiophile setup and I'll want a port for there. The living room will have a 50” ish tv and I'll want some speakers and sub for it. Finally, for the main bedroom and deck I could use a pair of potable speakers. Maybe I'd use them in the kitchen too. I'm not too concerned about audio quality for tv purposes but I like the idea of that audio being good for music. I'm not sure of how the audio at the tv would extend to the kitchen. I'm looking for suggestions for the tv audio and pair of portable speakers.  

I have had my Port for a couple of months, and it has worked flawlessly.  Up until this morning, when only a white noise is streaming on the coaxial. It disappears if I change from pass-through to variable, and lower the volume to around 30, or lower. However, I want to use the pass-through or fixed at 100. How can this be resolved?

So I've got a Synology NAS and a couple of Sonos speakers. Some day I got the stupid (!) idea to switch SMBv1 off and soon I found out that my Sonos stuff was unable to find my local music library. Of course I agree that Sonos should move to v2 or v3, but since there is no sign they will, even after the whole S2 operation, it seems we will have to solve this ourselves. I’ve seen the Raspberry pi solution here on the forum, but I didn’t want separate devices and I thought it should be possible to do the same with docker on the NAS itself. If you are not familiar with Docker yet: it is like running an extra machine (called “container”) on your NAS, a little bit like virtual machines, but easier and more lightweight. The container runs isolated on your NAS, it only gets the access to your NAS you grant it specifically. Docker is a standard package on Synology. It also has a nice “registry”: an app store where everyone can share their containers. So the idea is: run a container with SMB (S

I want to connect Frame TV to AMP?   I believe the only external input for AMP is analog RCA jacks.  What is best way to connect Frame TV audio out via fiber to RCA jacks?  The only cables I have between components are 1-coax and 1-Ethernet, no fiber our audio cables.  Would using ARC HDMI port make it easier? 

Hi all I tried to connect my Deezer account to my sonos account (through the app)the app is asking whether  I have an account : Yesthen there is an error message saying there is an error with the authorization of my account - check your internet connectionhope one of you as the solutionmany thanksJulien  

I had the Sanus stands for the 300's, but after getting new sofas, they were tk short for the taller furniture. I ordered two Sonos OEM Era 300 Stands. I have contacted support about the following issue and they asked me for and order number, which I have sent to them twice and no response. Where the support shaft (long shaft that goes from the base to the top support bracket) have about a 1/2" of play where the shaft cam be rotated back and forth ok the floor base. Is this normal for these stands or did I by blind luck get two stands with the same issue? Thanks in advance for any info 

My set up includes a Beam gen2, Sub gen3 and 2 One’s. When attempting to play a movie on a streaming service, Netflix, Disney Plus, there is no sound from the surround speakers.  But when watching network tv, the surround speakers work.  In both instances, under the Beam, its showing Dolby 5.1.   Please help  

I have a sonos sub paired to two fives, a one and a one sl in my living room. While I like the 5s and ones, im just not impressed with the sub for music. I’ve changed settings in it, turned trueplay off, moved the sub etc, and I just don’t like how it sounds. For $800 it doesn’t seem to produce much bass.  I have an Amp connected to two klipsch aw650s that are outside right now (will be coming inside this winter).  Can I use the amp with a 3rd party sub bonded to the 5s?  I think my wife will lose it if I hang up ANOTHER pair of speakers in our living room. Although I do like the 650 more than the 5s. 

Seems this one takes minimum two tries to cycle the second update per first complaints. I see no immediate UI changes. Maybe this fixed the Trueplay debacle from 15.8?

I currently have a pair of play 1s as a stereo pair and enjoy them.  I am going to repurpose them into surrounds and set up a new music pair with either one SLS or era 100s with a sub mini.I don't really need the extra features in the era and with discount they are not that much more expensive than the SLS, however I am a bit concerned about the dual tweeter in the era as it stands to reason that the imaging would be better from a single tweeter than the two in the era 100. I have a single era 100 and think it sounds fine but don't really notice a stereo effect.  I realise that a pair of fives would probably be better for music but I'd prefer the flexibility of the 2.1 setup. I thought that I had read that the fives shut off some tweeters in vertical position, so with fives in stereo pair and vertical is there just one tweeter per speaker working?

I Have A Sonos Amp 4.1 Set up with MA passive speakers + Sonos 1s surrounds. I am really happy, however I feel frustrated not being able to play Atmos music, recently I found a way I wanted to share, in despite than in my opinion most Atmos mixes are not worthy for me to ditch my current set up. I would like to hear from others which other ways you have used to achieve this. I recently listened the new Atmos version of “The Dark Side of The Moon” on Amazon Music and it is impressive, it was worthy to turn on the TV just to listen to this Album.Anyway I will start a list of hardware proven to achieve Atmos downmix to 5.1:My case : Fire TV 4K, Sony TV AF9 and Amazon Music HD feeding Sonos Amp. Amazon Music settings, Ultra HD off, Spatial Audio on; Fire TV set to Surround Sound Best Available. With this combination the Sonos app recognises DD 5.1 as feed from Atmos songs. I use the TV menu to turn off the screen as the Amazon Music app doesn't trigger the screen protector.Previously I fou

When trying to order from the website it does not include address from Other countries such as Puerto Rico. Is there another SONos website alternative

I have a sonos ARC and sound keeps cutting out for 1-2 seconds and then picks back up. My sonos was fine for about 1 week after purchasing but now the sound will cut out periodically. Here is my diagnostics number 103248445. How can I fix this issue?

 I hate my Roam (Even more) Seriously, what an unreliable product this is and I regret investing 200 dollars or 4500 pesos Mexicanos on this expensive paperweight that only makes me angry.   After more than 8 months, after replacing my Roam once again, after getting in touch with Tech Support and being told to contact my provider TotalPlay and setup my router which I don’t know and I don’t think anyone in my home knows either and is willing to change just because my Roam has unstability issues,      I keep having these unstability issues with my Roam: music cutting out regardless  of the Music Source, Apple Music, Spotify, even AirPlay stops playing randomly, Alexa, Sonos Voice Control, and chiefly,  Google Assistant work  very unrreliable, and even with Bluetooth there are audio dropouts for 1 second every 15 to 20 minutes or so. No network issues at all, no wireless interference, everything, Absolutely Everything else works rock solid in our Wifi network at home, my iPhone 11, my iPa

My internet connection is with 3 on a Zyxel router/modem connected in passthrough mode to an Edgerouter X. If the connection is over the 4g phone network the Sonos app connects to BBC sounds on the first try. If the modem is connected to the 5g phone network the Sonos app can take up to 10 attempts to connect to BBC Sounds. Similar problems but less often with Apple Music. Has anyone else experienced this? I should say that the internet connection is 60mbps on 4g and 300 on 5g with pings in the 30ms range.I have been unable to explain this to Sonos support as they get endlessly distracted by confusing 5g network connection with 5Ghz wifi.

Title says it all. Hard to tell from the technical drawings and dimensions of the new Era 100.Kicking off a kitchen remodel and would like a stereo pair of 100’s. Looks like the width of the shelf is good, but I worry about the depth. Want it to look clean and not janky. Because this is going in a kitchen and the outlet shelfs will be mounted against a tile backsplash, I do not want to consider an actual mount that screws through the wall/backsplash. Need ability to remove/upgrade down the road.  Era 100 = 7.18in H, 4.72in W, 5.14in DSanus Outlet Shelf = 6.84in H, 4.77in W, 5.32in D

Does the 3/28 “Hi Res” and Apple Music Classical update mean that we’ll also be able to stream regular lossless (CD quality audio - 16-bit/44.1 kHz) through the Apple Music service via the Sonos iPhone app and Mac app?

The S2 app’s media progress indicator does NOT work the same consistently throughout the music sources?  For example, I can drag it in Spotify but NOT when listening to prerecorded shows in SiriusXM.  It’s easily my least favorite thing about Sonos.  For years, I’ve found myself relistening to parts of hours longs shows that I’ve already heard just to get to the parts I haven’t heard.  I just want to be able to drag the progress bar forward and backwards in these types of recordings.  

Problem:In Spotify I can only select the last group as a device or the separate speakers if there is no current existing group. Reason:This is really annoying, because I have to switch to the Sonos app every time I want to play on a custom Sonos group. Solution:Other companies are able to sync the individual devices and the groups to Spotify as a device. This results in the following device list in Spotify: * Kitchen* living Room* Bedroom* Custom group (Kitchen, living room) Why is it so complicated to implement the same behaviour like for Google or Amazon devices?