Spaces & Setups

We have a small house so I was looking at one or two Sonos Ones to pair with my Beam for TV but then be able to separate them for general music listening in separate rooms or on the balcony  - is this easy to do and would you recommend with one or two One’s

I am confused about how to stream audio from my MacBook Pro to my new Sonos Arc.any advice?

Hi I have old Play:5 (Gen 1) and Play:3 speakers and use S1 Controller on a Windows laptop. My Controller suddenly won’t open other than on a page which requires an upgrade to S2 Controller.  Unfortunately I clicked on the upgrade button and believe my speakers have now upgraded to OS2 and won’t work.  I uninstalled the S2 Controller and reinstalled S1 but no joy.  Any ideas?  Or is this just a way of making me upgrade to the new generation products?

Hi guys, I have recently purchased a Sonos Beam, I had an existing Sonos 1 and an older Play 1. I would like to set up surround sound with the beam but don’t really need another speaker with Alexa. Can I use a Sonos play 1 (2nd Gen) with my older speaker to achieve this?  TIA jon

hi, i have the in wall and the amp ready to go.  when i go to the app to add the architectural setup it cant find my system.  the amp is linked but do the speakers need to be linked.  i have an arc hdmi’ed arc’ed to my projector and appletv to my projector.   what do i need to do to add the arch in wall to my arc please? 

Amazon Music has the function to “start station” based on a song, artist, or playlist. Is it possible to use this feature on Sonos? I am on Sonos S1. Thanks. 

Buonaserase acquisto un Sonos AMP posso collegare i diffusori Bose Acoustimass 3 Series IV?Il sistema poi garantisce una diffusione sincrona tra i diffusori Bose con i miei due Sonos one 2 generazione posti in stanze adiacenti con qualunque fonte di input (stremaing o connessa all’AMP tipo TV o DVD)?Grazie 

Hey guys! I just bought an Apple TV 4K, I’d like to learn more about it and use it at is full extent. So I got a few questions what’s your favorite thing to do on it? Favorite apps? Is there a way to watch live tv on it? Any tricks, hacks, recommendations?Thank you!Edit: Thank you all for your answers!  *Moderator Note: Modified in accordance with the community guidelines.*

Since upgrading to the S2 controller and (I think) corresponding software in my Sonos system (two Play:1 and one Play:3), the controller keeps losing connection around once per day. The error message is: Unable to connect to Sonos. Learn more.When switching the speakers on manually, they still work and play the last selected station or playlist, so they are still connected to the Wifi. Only the controller seems to get stuck.After switching the router off and on again, everything works fine again.

I know Sonos only pander to us minority users that still play out own collections from NAS or Samba but would it not be possible to continue where the queue left off when changing briefly to a Radio Station? Instead it resets the queue back to the first track every time.

All of a sudden the play button and mix button are not there anymore on play lists selected from recently played.What can I do to fix it?

I’m considering the purchase of a Playbase.  Can anyone tell me if the issue of failing WiFi cards was resolved later in the production run?  If buying a Playbase is a roll of the dice, I will look at buying a Beam instead.  Thanks for any input.  I appreciate this forum.

I’ve connected my Move to my IMac but sound still comes from internal speakers. It’s definitely connected because when I click the Bluetooth icon it says disconnect from Move. 

Hi guyswe have just purchased an Ark and a Move. Both are connected to our wifi. The Ark is connected to the TV. I am trying to get the Move to pair with the Ark for Surround sound but neither will recognise the other. Keeps saying “Needs another compatible device”. Not sure why??Any help would be appreciated. 

Two Play:1s are a stereo pair and fade in and out of a sound that lacks body and can be described as thin and metallic. I'm no sound engineer but it's as if the bass just completely fades, or drops out, before popping back. Has anyone else experienced this?

I know this has been raised as a HDMI ARC problem but no, the issue is design. I want to occasionally listen to my tv via AirPods but Beam requires me to ‘physically unplug’ HDMI. Very 2011. Software update this please - keep internet, keep power, keep Alexa etc but toggle input off. If not give us a simple on off button. 

Hey guys,Im about to get a hold of an Arc as well. Can I use my two Play:5 (gen 2) as surround speakers? They are compatible with S2 so I’m pretty sure they’re gen2.  thx in advance!

I am only getting Dolby 5.1 multichannel pm on new arc and new 85 inch samsung q90 with ears. What am I doing wrong

My TV and Sonos Arc are wall mounted over a natural gas fireplace, exactly where the previous owner of the condo (I just moved in) had his TV and Sonos sound bar. The Arc is 14 inches above the fireplace. There is no mantle protecting it from the fireplace heat. Does anyone know what is the heat tolerance of the Arc? The previous owner tells me that he never had any issues with his Sonos Arc and had used his fireplace a lot.  Before I start using the fireplace, I’d like to know the heat tolerance of the Sonos Arc.ThanksStephen

Just bought a full home theater system (Arc, Sub, One sl), very excited for it to arrive, well just got it, installed it, working fine for music.  Got it connected to my Sony oled 55-a8f.  Connected it directly to arc input (the configuration was very dificult, (arc kept saying that another device was interfering with arc system and couldn’t get it to work from TV.  Tried disconnecting all devices from TV and connected just the arc, that worked.  Connected everything back and everything was working fine until I turned off the TV, once I turned it back on Arc got disconnected from TV.  Had to configure it again(remove all devices connected) and reconnect Arc.  Same thing keeps repeating.  I researched online and found out that I am not the only one, tried connecting with the optical adapter and everything seems to work fine now but what about Dolby Atmos??  This was the reason for me to buy this system in the first place.  Is there any update or anything that can be done so that I can c

I’m not seeing any wall mount offered on the Sonos site, so I wonder if anyone has a recommendation for a third party unit. Thanks.

Hi all,I’m now on my second Sonos Beam. Occasionally from dialogue the speaker would buzz, like it was blown. I didn’t get much help from support so I sold it on eBay and bought another one.The second one I’ve had for two months and it’s now doing the same thing.They can’t be this badly built, surely? It’s never been above 50% volume ever and is only used for TV with two One’s in surround.This doesn’t happen every day, but does happen often, where dialogue causes a buzzing distortion sound. It lasts a millisecond or so but is very annoying.Has anybody else had this problem?What’s the solution? 

Hi I am the owner of 3 Play 5 gen 1 and a Playbar - i connect them to my bridge which are connected to my network switch.But my bridge is now dead - not power in it - and I can't get my Play 5 to connect or work - so I guess it is because i need to bridge to connect?I looks like i can't buy the Bridge anymore.Is there anyone who can help with a good advise - should it work without the Bridge og what to do ?

Hi folks,All of a sudden I'm having all kinds of issues with sound, I can't be 100% sure if it's the tv or the sonos but I'm having issues with no sound at all sometimes, usually fixed by turning the tv off & on, though this morning I had to turn 'pass through' off & on again. Now I'm not getting 5.1 through Netflix, it's definitely a 5.1 source but all I'm getting is stereo pcm, I've tried all settings I can think off but nothing works. The beam is connected by eARC

IssueThe Sonos Arc with Sonos One SL as surrounds disconnected after firmware update to 12.2. Unable to add Sonos One SL as surrounds to Sonos Arc after firmware update.Support Diagnostics: 60525411ObservationsSonos One SL flash white after firmware update, and Sonos Arc show question marks (?) for surrounds Sonos One SL can be added to the S2 app after factory reset. Sonos One SL fail to be added as surrounds after being setup in the S2 app as regular speakers. Sonos One SL fail to setup as surrounds after factory reset. Removing Surrounds from Sonos Arc requires Sonos SL to be factory reset to discoverSteps taken to troubleshootRebooted Sonos System Rebooted wireless access points Remove surrounds from Sonos Arc Add surrounds to Sonos Arc failed Reset Sonos One SL to factory reset Add Sonos One SL as individual speaker first, then add as surrounds failed Change room for entire setup Disabled Protected Management Frames on wireless Disabled BSS Transition on wirelessSonos Configuratio