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MarkSk
Avid Contributor I
December 10, 2020
Question

Play:1s occasionally sounding 'tinny'

Two Play:1s are a stereo pair and fade in and out of a sound that lacks body and can be described as thin and metallic. I'm no sound engineer but it's as if the bass just completely fades, or drops out, before popping back. Has anyone else experienced this?

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1 reply

Mark P
Mark P
Retired Sonos Staff
December 12, 2020

Hi @MarkSk.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

How about the sound quality if they are set up individually?

Does this happen to all music services?

Try to power cycle both speakers also, also if they are near to each other probably give some distance on both speakers so we can isolate if the issue is on both speakers or in just one device?

Let us know if it works. If you need help with any other information, please be sure to let us know.

 

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