Spaces & Setups

I brought home an Arc yesterday and following set-up, have run into numerous issues (I’m a long-time Sonos user, have 5 other speakers, have never had issues).  It’s connected to a brand new Sony A8H, with I believe all settings properly configured (eARC < Auto, Pass-thru < Auto, etc.).  Some issues I’ve encountered so far: Wildly inconsistent when playing music, especially in tandem with other speakers.  Three quarters of the time the speaker doesn’t even appear in the app.. Get frequent errors, delays and pauses when trying to start music when in the rare situation, the Arc does appear within the app When appearing in the app and playing music (a rare situation), volume is finicky and delayed when trying to control thru the app (might take 5 seconds for the volume to adjust to desired level). Arc seems to work when using as a soundbar with my TV - but similar to the above issue, most of the time doesn’t appear in the app. When testing with Atmos (using built-in Netflix app) -

Hi, all.Now i have my Samsung TV connected with HDMI-ARC to Sonos Bean and the Symfonisk lamp of Ikea in the back. The sound its amazing.But, now i want to set up a cinnema. I want my projector in the back. I also want to set Sonos Amp in the back, with to wired speakers and sub. All of then must be in the back.Finally, i want Sonos Bean in the front. I know sonos Bean can send surround to my back speakers without wire. Can i send from sonos Amp to Sonos Bean without wire?Do you know what i mean?What could i do?Thanks                    

HiI have an old Connect:Amp that I can get 30% by upgrading to buying new SonosI can not quite figure out if I should send the old Connect:Amp back to Sonos or if I can just throw it out myselfHope someone can help ..?

I have lots of Sonos Playlists that also contain songs from Spotify.Are those songs explicitly against my Spotify account or, if I remove my Spotify account and replace it with another Premium account, will they still play seamlessly from the Sonos Playlists?

Not sure if this has been brought up before but looking for a specific answer. I am fairly new to the Sonos system. I only have a Sonos One Gen. 2 but I plan on adding at least one more One, Move, and Maybe a Play 5.Before buying I was reading about the legacy products support and made me think what would the estimated life span be for these speakers especially the One G2. I am hoping for at least 8-10years if ever.I know it’s a long time to think about but a little reassurance before spending over $1000 would be nice.Thanks

Hey friends: I have a sound bar configured with a satellite pair of Sonos one speakers as L& R in the living room. I have two Sonos One speakers on the adjacent, open floor plan dining room. IYHO, should I set up the dining room speakers as a L&R pair or leave them independent?

I have a Sonos Play bar and 2 x Sonos One speakers.  I am considering buying a Pro-Ject VT-E BT Vertical Turntable.    A friend tells me that the bluetooth feature should work.  Keen to hear of anyone else has got this working before I make the purchase. Thanks Peter+65 9783 8096

Surround falls out. I have to remove surround and then add the five's back to the system to have the surround back.What can be the problem and the solution.Tnx

I have just received my new Arc which I bought as an upgrade from a Playbar. I’ve ungrouped the sub and surrounds from my old Playbar and “moved” that Playbar to a different room in the app prior to sending it back SONOS. The Arc is now connected to the Sub and surrounds.How do I permanently remove the Playbar from my SONOS system and the iPhone app? It still shows up - even when completely unplugged.Thank you.  Mark

I just bought an Arc, and I can’t connect my analog CD player to it without some sort of device, yes? Meanwhile, I’m awaiting the arrival of a new Sonos Subwoofer and two Sonos One SL speakers. Will any of those devices help me connect the CD player to the entire system or will I have to buy an additional Sonos device? What is the cheapest Sonos device I can buy (new or used) that will connect the CD player to my system?  Thank you so much!

I need to connect a phonak TV connector for hearing aids and a Sonos Beam to my LG OLED TV.  LG says I can only output HDMI or optical audio not at the same time.  The phonak only has optical input.  Any ideas?

When I plug my optical audio into the receiver the sound doesn't come through. But when I used my Xbox as a receiver it worked just fine. I can not find a solution. 

My move speaker works in my living room, but the Sonos SL will not.  I am only 20 feet from the modem and router.

I have 2x play 5s, playbar and the move set up in our L shaped lounge and plan for the sub Anything that would really add to the experience? Wondering about a couple of 1s but would appreciate thoughts.

I have a new Beam and I’m trying to connect it to my PC via the HDMI optical output adapter, however my Sonos app doesn’t recognize the PC as a TV properly.My PC specs: MSI MAC x570 Tomahawk motherboard with an onoard audio card: Realtek ALC-1200A, and 1x Optical S/PDIF Out.My situation right now: I connected the beam to the motherboard via the optical output adapter. I’ve come as far as the PC recognizing the beam as an external speaker (that took a loooong time). I can control the volume of the beam via the windows sound control. While it’s connected to the PC, the Sonos app on my mobile will say, that the sound is playing on a TV. However when I try the setup ‘connect the Beam to a TV’ (my PC) via the Sonos app on my mobile phone, it tells me that it can’t find any HDMI-Arc connections.The Audio output adapter on my windows is the “Realtek digital output”. I’ve tried various versions of the drivers - old and new ones. Right now I’m runnig the current system. (with various other vers

Hola comunidad  les cuento lo que quiero hacer. Tengo domótica en mi casa uso Google assistant para controlar todo recientemente adquirí una sonos beam, les cuento agregué a mí esposa al grupo hogar de Google home pero a la hora de ella pedir música al asistente dice que no se puede ya que la cuenta de Spotify es la mía que forma puedo hacer de que el asistente mediante el sonos ponga Spotify pero con su cuenta. Gracias por su ayuda.

I have a beam connected to a TCL tv through eARC. When I watch Cable tv (optical) the picture skips/blurs until I unplug the eARC cable from the beam and plug it back in. I have no issues watching Netflix using built in tv app or PS4 connected by HDMI. Thoughts?

I recently bought a Sonos subwoofer and im trying to get it to play with the Sonance ceiling speakers.  I have a Sonos amp and port.  Im having issues getting the subwoofer to integrate into this set up.  Is the Sonos subwoofer compatible with the Sonance speakers?

I recently bought a Brilliant light switch that has screens built in with Sonos compatability for a easy consistent way to use my Sonos throughout the house.  I currently use the Connect Gen 2’s for my inside and backyard to external amps.  I am looking to add more speakers to my house as well as control every major room seperate.  So to make a long story short, was going to use the Sonos Amp I just bought to run the rear in ceiling speakers I have and use a small energy M8 sub.  Issue is that even if I buy a sonos sound bar and use the AMP for the rear my 3rd party sub will not work.  Any advice?  If I buy the Beam or ARC can I use one of my Connects to my 12 channel amp to work the surround?  and then do a Sonos Sub?  or do I have to get a connect:amp to do this?  

Can I connect the sonos one along with a sonos one sl as the two side speakers in a surround sound set up?

I bought an arc thought I’d get next lvl atmos sound… but have had nothing but headaches..it will work for a week then mid show not even pushing any buttons will just stop emitting sound until it’s hooked back up threw optical..this is beyond frustrating and no where is it made apparent if you own a Samsung tv this product won’t work... this is a big chunk of the market have they not solved this problem yet? Should I be looking for a new sound system that works..

Can anybody help? I have paid for Pete Tong via Live-Now tonight.I have the website open on my laptop,I have Sonos open on my laptop.How can I stream the URL via my Sonos!?I have 4 sonos 1’s and the Sub  

Dear all,I have an implemented sound environment containing Beam (connected to TV), Sub and several Ones. Everything worked just perfect until I decided to connect my vinyl player to my sound equipment. I purchased Amp specifically for that purpose expecting that it would be able to take vinyl as input and stream it to existing equipment as output. However, it was not possible to add Amp to existing sound group during the setup, so it was only possible s to set it up as separate equipment group with separate output speakers. Is it possible to implement scenario I described above? If yes, what should be done to implement it?

I have 2 Sonos play bars and an arc connected optically to 3 separate new Samsung TVs.  After pressing mute they briefly do so and then None of them stay muted.  How can I fix this issue?

I'm getting the Sonos Move for Christmas (actually already have, wife will not let me touch it yet) and I have a question.While I definitely plan to use the speaker on battery power from time to time, I wondering if there is an adverse effect on the battery for leaving it plugged in for long periods of times? Also will the battery degrade if not used often.  Just a couple questions that just popped into my head as I try wait patiently to Christmas morning.