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Abar
Contributor I
December 20, 2020
Question

Move versus Sonos SL

My move speaker works in my living room, but the Sonos SL will not.  I am only 20 feet from the modem and router.

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1 reply

Mark P
Mark P
Retired Sonos Staff
December 20, 2020

Hi @Abar.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

If your speaker is far from the router, it may be struggling to stay connected to your wireless network. Try moving the speaker closer to the router to prevent future drops. If your Sonos system is in a wired setup, move the speaker closer to the next closest Sonos product.

I’d also be tempted to do a network refresh, by unplugging all Sonos devices, then rebooting the router. When the router comes back up, plug back in the Sonos devices.

Let us know if it works. If you need help with any other information, please be sure to let us know.

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