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Surround falls out

  • 21 December 2020
  • 2 replies
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Surround falls out. 

I have to remove surround and then add the five's back to the system to have the surround back.

What can be the problem and the solution.

Tnx

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Best answer by UKMedia 21 December 2020, 14:49

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I expect this will resolve your issue.

Unwired surrounds often use a 5ghz ad-hoc network connection to the main player, so I would look to see if there is something interfering, either physically in the room itself, or perhaps other WiFi devices operating nearby on the same channel - a common culprit is a baby monitor for example.
 

Try simply rebooting the router and all the speakers in the Home Theatre setup and just see if that fixes it - the Sonos Home Theatre will often seek the best channel for its operation/connection to its surrounds.