Spaces & Setups

I’m looking to upgrade my wall mounted soundbar with the arc. Is the soundbar wall mount bracket compatible with the arc?

My setup:  (all latest firmwares).  100% streaming through ATV4K.  Mainly YouTubeTV, Netflix, HBO, AppleTV+.ATV4K → arcana input.  Arcana eARC out → Sonos Arc.Arcana HDMI out → LG B8 HDMI ARC problem:  when tv is turned off (sleep), when powers back on, ATV audio setting has turned DA off and no sound through Sonos Arc.  If I restart ATV4K, DA comes back alive and sometimes then works perfectly until next sleep cycle or the DA sound is very broken.  Then if I unplug the Sonos arc, it works perfectly.note:  this started between May 2021 and Feb 2022.  I was not using ATV during this time.  Worked perfectly before this time.  Same 8K ultra fast HDMI cables as prior.  any ideas what might cause this.  Appreciate any advice..

Bonjour,Est-il possible de créer un home cinéma 2.1 avec 1 Sonos Five et 2 One sl ?En gros, puis-je configurer le 2.1 en diffusant par AirPlay sans investir dans une barre son Beam pour l’instant?Merci d’avance de votre retour.

Use Case: As a customer of Sonos and other speaker products I’d like to connect multiple dissimilar products with little hassle. 

Hi all,I am needing some assistance with trying to get sound from my Sonos Amp zone in the Kitchen to play with my living room.My setup right now is as follows:Sonos Port connected to Receiver using audio out (Sonos Port) & Audio in (receiver) TV connected to Receiver via eArcWhen I am playing sound from TV to receiver via eArc, how do I go about adding my zone in the kitchen to play along with my living room speakers?  What is the proper input/output methods to getting this to work?Thank you!

Hello. I am posting this here since Sonos prevents comments on older threads.  Anyway, I am trying to determine what the official ohm range of the Sonos AMP is. I’m assuming it is 4-8 ohms or 250 watts at 4 ohm and 125 watts at 8 ohm. If this is the case, what I’m not understanding is how Sonos recommends wiring 6 speakers in parallel (when using their architectural speakers). Aren't these 8 ohm speakers? Wouldn’t a total of 6 speakers wired in parallel create a system that is only 2.6 ohms? Am I missing something here?  The Sonos Documentation that recommends wiring 6 speakers can be found here: https://support.sonos.com/s/article/4759?language=en_US Thanks to anyone that can help.

While on vacation with a Roam and mobile app will i have access to my music library without downloading music to my phone?

In regards to the battery installed in the Sonos Move, how many cells are in the battery and is the watt hour rating written on the battery? 

why does my SL chime ascending tone? No alarms set

All the music avail thru Amazon Prime Music app will not play on Sonos Move. Example: “JS Bach St Matthew Passion” is avail on Prime but does not show up under search in Sonos app. Only limited sub-set of Bach music appears on Sonos app. I have successfully connected my Amazon account under the settings/services in Sonos app.  Have others had same experience? Alternatively, can Sonos speaker function solely as bluetooth connection (not thru Sonos app) to smart phone or is this too simple?

> > > > > > Maybe I'm being harsh, but wouldn't it have made sense for Sonos to raise memory sizes from year to year as memory became much cheaper? Take a look this web  at how little Play:5 Gen1 had to begin with.

I just bought a new Sony TV Bravia, in which I plug an Apple TV. I have a Sonos Roam in another room (kitchen). When I am looking at a movie there is a latency (delay) in the sound between TV and Roam that makes it impossible to use.The Apple TV is connected to the network via Ethernet, but the Roam of course with the WiFi of the same network. Is that the issue?In fact with the previous Tv the sound was going to a Linn amp, and not trough the Apple TV. How to solve the problem? A Sonos app in the TV?SuonO app, but every comments are negative about it?I tried to connect directly the Sony TV to the Roam but  it didn’t work. Thank you for your help.

Seems that since people would have to replace components when digital tech exceeds capabilities of legacy equipment (ie S1 v S2), a Modular approach might be better to upgrade your system products.  Separate the digital processing aspects from the audio/analog-power systems and provide modular pieces.  Provide a way to plug and play upgrades.  This way you may be able to update processing without people having brick components or separate between controller system versions and pay for replacing a perfectly good audio portion.  You might also be able to release audio system module upgrades as well.  Of course, this may not be your current business model, but some good System Engineering could help you solve these business issue problems. 

My Sonos Move keeps turning off every time I take it off the charger. It says it’s fully charged but seems to power off every time it leaves the doc.I’d be grateful for any suggestions on how to resolve. Thank you. 

I have a Playbar as my audio device for my Pioneer plasma monitor. The Roku Ultra drives the audio (to Playbar) and video (to Pioneer plasma) to both devices. I’ve had this setup since 2016. I’d like to add Sub Gen 3. I do have the S2 app setup, but when I watch TV (streaming various apps from the Roku), I don’t ever touch the S2 app.Are there any issues using the Playbar with the Sub Gen 3 in this configuration?Thanks in advance.

I have two Gen 3 speakers I use as stereo in my LR. I’m getting a new TV and wondered if I purchase a Beam sound bar for the TV will I be able to use it to pay music along with the other speakers for a fuller sound. Will they all sync?  Other suggestions?

Hi all, I have a turntable that has no phono preamp. I think that rules out the Sonos port, will a Sonos amp do the work? Or it it overkill to just buy it to play my old LP’s? I have a lot of Sonos speakers all over my house and I’d love to play my records on them and listen to them from everywhere.  What’s the best solution you guys think?  Thanks in advance,Vincent Belgium, Antwerp. 

Hi,I understand that the Sonos’s official Atmos home theater setup would be Arc + Sub + One x 2, and One x2 act as the Rear Surrounds, but I do like the visual affect of hiding the Rear Surrounds inside the wall as Sonos Architectural by Sonance In-Wall Speaker can provide. But I am not sure in terms of sound quality as the Rear Surrounds and integration with entire Sonos sound system, would the In-Wall Speakers + Amp at the same level of Sonos One? Any Cons of replacing One with In-Wall Speakers? Appreciate your kind advice in advance!

My Music Library is refusing to update, on both scheduled and manually triggered.This seems relatively recent. When I trigger a manual update, it says that my NAS drive is no longer available, despite it being able to browse and play music from it.This is effecting all installs of my controllers, on Mac, PC, Amazon Kindle and Android Phone. I’ve got multiple Play:1, a Play: 3, and Connect and a Beam connected to the network.I had thought about removing and trying to add the device again, but I’m concerned that it will just not find it.Any ideas?

Upgraded my iPhone and cannot connect to Sonos

I ordered a set of Fives on 3/04 with an order confirmation date of 3/11. Customer support has offered no delivery details and admits they have no information. Who at Sonos can tell me when my order will ship? 

Using LG Oled and AppleTV - I replaced Sonos Beam with two Play 5 gen 2 white speakers and Sub as room 2.  I added Sonos Port as Room 1. Using HDMI 2 ARC , the Oled Audio is fed to an HDMI to analog converter that uses rca to send the LG sound to the Port line in. Set up was easy and I use Port as room1 then add stereo paired room 2. Music apps sound amazing ! Controlling volume and mute with Apple TV remote works perfectly. Opening the Sonos App and adding rooms / changing volume etc works the same as with the Beam. Using the App I can visually see and hear the volume changes as I make them. When using the Apple TV remote to change volume … change is heard but the Sonos App volume sliders remain in place. Sonos Port line in volume changes are not displayed in Sonos App. Also I first tried a Sonos Connect but it is not supported in the current Sonos App. 

I store my music files on my PC and when I view the music library by artist I have a lot of artist names with only one or two tracks each on a compilation. They are contributing artists.  I there a way I can change the library settings so that contributing artist is ignored. 

There’s about a million other threads on this.  I’d love to know what the official solution is if there is one.  I haven’t seen anyone from Sonos owning up to the problem and giving out a solution (unless I’m missing it?).  The Beam will not play audio with a Samsung TV.  It will, but only briefly and when the TV goes to sleep and comes back on it doesn’t play through the Beam anymore.  This has been the most frustrating setup of any Sonos product I’ve ever had.  They are usually very simple and user-friendly, but I have spent all day on this and it seems like many others have as well.  Got this as a Christmas gift and feels like I just wasted $500.

I got a Play 5 recently and have been trying to play from my record player on it via aux, I'm currently living in the dorms at uni and am unable to connect to wifi to enable auto-play. I only want to use my speaker through my aux so I refuse to spend $50 on a travel router and never use it, my last option I believe is to use my hotspot from my phone to get the speaker setup and on autoplay so I can listen through aux but it hasn't been working and fails to connect and I need help getting it setup through hotspot. Thanks