Spaces & Setups

When I activated my S2 system, none of my original playlists on the S1 system have appeared. I still have my S1 system which is now disconnected, how can I transfer across 10yrs worth of playlists? Thanks 

Hi everyone,I wasn’t able to open Sonos Controller on Windows 10, just like some of you, according to other topics on the community.Taking a look on the log file that’s created on C:\ProgramData\SonosV2,_Inc\runtime, i was getting the following error message: “<ApplicationData>@Module:module @Message:Can’t bind (port 3410)</ApplicationData>”It seems that Sonos is using a port that might be marked as reserved. To check that, run the following command on command prompt:netsh int ip show excludedportrange protocol=tcpYou will get a list of exclusion ranges.I couldn’t quite understand what’s reserving the bunch of ports I have on this list but, to clean it up and fix the problem, I’ve run the following commands:net stop winnatnet start winnatIf you check the list of excluded ranges again, the list should be much smaller and port 3410 should not longer be reserved and Sonos app should work again.

Hi EveryoneJust recieved my Arc and very impressed with it as my first piece of sonos equipment, so much so that I have two One Sl's and flexson mounts on the way.Just looking for some advice  regarding surrounds height and angle, my main seating position is in the middle of the sofa (the sofa is right against the wall) im thinking of putting the surrounds were the two red marks are and angling them slightly towards the tv. Any suggestions? T.I.A 

I cannot get the sound from stingray music to play on my new sonos  system. Sound is on all other channels.

Suddenly started after latest update. When playing TV all speakers buzz loudly. It does not happen whilst playing music.. only whilst playing TV. System working perfectly prior to this.. initially started with play bar only, now all 6 speakers buzz. Not sure how to resolve it

I am having trouble pairing Beam to Shaw remote x11. The LG OLED tv sound is coming through the Beam but I can not get the Beam to power up / down and control volume with the Shaw remote. The codes provided by Shaw box have not worked to pair the Beam. At this stage the TV is paired to Shaw box but I have to use the TV remote to adjust volume.

Hi, I would like to stream audio from my Nvidia Shield TV to my Symfonisk speaker - are there any apps that do this? Or is there another way of doing it?

 I am in the process of building a home and am looking for some input regarding our speaker setups for our back porch and garage.  We will be using two separate Sonos Amps.  One for each space.​​​​​​ The back porch is approximately 20 x 20 with a 16ft vaulted ceiling.  We will be placing a TV on the back porch and connecting it to a Sonos Amp in order to watch TV and listen to music.  We will have the HDMI and speaker cables routed to the amp in our media closet.  We are looking using 4 Klipsch CDT 5800-C II’s for our back porch.  Will the amp be able to power those speakers and still sound good or will 4 of them be too much for one amp?  The garage is approximately 1000 sq ft with a 10 foot ceiling.  We hoping to put 4 Klipsch AW-650s or 4 Definitive Technology AW6500’s.  We are hoping to put one in each corner around the 7 ft level.  This will be just for music.  Will one Sonos Amp be able to power all 4 of these speakers?  Will 4 speakers be too much for that size garage?I really  a

Setup: beam and 2 OneSL’s as surround products. I don’t always want to use the system in surround mode, so toggle the surround setting to off - simple. However, doing so changes the status lights on the OneSL’s to flashing green - which is kinda annoying. The issue though, is that the OneSL status light still flashes even when status lights settings are toggled to off!  Any suggestions to overcome this? Am I missing something? 

New to this forum. Greatly appreciate your guidance. I recently purchased a Sonos Arc and two Ikea/Sonos bookshelf speakers for surround on my Samsung Smart TV 6-series.   I already have an older Sony Subwoofer which connects via Bluetooth.  Is there any way to add it to my system? Or is there a way to directly connect using optical audio or another option?

I have an Arc on order.  I am about to order a new TV and wondered if this issue has now been fixed or are there some TV brands to steer away from?  

I have a room with a TV surround sound system. So playbase, sub and two rear play one speakers.I now want to add a project debut esprit sonos edition turntable which comes with a built in phono pre amp.My question is how best to connect it to this system. I could buy a Sonos 5 speaker which would connect directly and then link by WiFi. However is there a better way? And would having a Sonos 5 in this room disrupt my TV surround sound system or improve it?

I have a Sonos Connect and a Yamaha AVR along with a JBL SP120II subwoofer. Right now I have the Connect plugged directly into the JBL Subwoofer’s RCA In and it sounds really good when paired with my (2) Play:1’s and (2) Play:3 speakers in a Stereo Configuration. If I plug the JBL Subwoofer into my Yamaha AVR using the AVR’s Subwoofer OUT and then connecting the Connect to the AVR’s Fiber Optic in I am not getting as good of bass in that configuration and I am not sure why. I have gone through all the settings in the Yamaha AVR and everything looks properly set. I was thinking that when I get my new TekTon Mini Lores this week I would hook them to the Yamaha but leave the JBL subwoofer connected directly to the Sonos Connect’s RCA out. If I did that would I be able to also connect the Sonos Connect to the AVR via a Fiber Optic connection and have it send the Audio out of the Sonos Connect and the Yamaha at the same time? My other concern with that option is how would I independently co

I'm using Chromecast with Google TV with a Sony Bravia TV and a Sonos Beam. Using Chromecast's remote settings, I've set up the volume +/- keys for controlling the Beam's volume. Technically, this works. But then, all of a sudden, out of nowhere, it stops working. I can restart Chromecast and nothing changes. The only way to fix this is to restart the Beam (unplugging its power chord and plugging it in again). Then everything is working again, for some time at least (anything between half an hour and a couple of hours).I initially thought it had to do with that I used a different audio source with the Beam - but it also stops working while simply watching TV. It is extremely annoying.Does anyone have any idea? Thanks in advance.

Bonjour,Je viens d’acquérir un HP SONOS ONE SL que j’ai placé dans la cuisine.Ce HP doit me servir à écouter des émissions TV lorsque je suis à table (par exemple le journal télévisé).Mon SONOS a bien reconnu mon réseau WiFi et ma TV est une SAMSUNG dernière génération et compatible WiFi également.Je ne parviens pas à configurer mon SONOS pour que le son de ma TV soit diffusé.Merci pour votre aide et Bien à vous.Hello, I just bought an HP SONOS ONE SL which I placed in the kitchen. This HP should be used for me to listen to TV programs when I am at the table (for example the television news). My SONOS has recognized my WiFi network and my TV is a latest generation SAMSUNG and WiFi compatible too. I am unable to configure my SONOS to play sound from my TV. Thank you for your help and Best regards.Marc Manandise 

Hi  I just bought the Sonos ARC and Sub Gen 3 and went through the set up process and tuning with my iPhone.  The bass sounds great but the dialogue is very weak.   Will be there an upcoming software fix for this?  I’m debating whether to return before the 15 days…  your guidance will help with my decision 

Hi I’m a little frustrated here and I can’t believe this is how the “system” is supposed to work. I have an Epson projector (no internal speaker) coupled with an Apple TV 4k. Up until recently I hardwired my stereo to the projector and everything was rosy. Last week I bought a Sonos 1 Gen 2 to use for the audio and it’s been ridiculously frustrating. I connect to the speaker using the control center on Apple TV and picking the speaker. Frequesntly I have trouble connecting the speaker to the Apple TV and when I do there are several issues (everything is fully updated): 1)No system clicks from the Apple TV. It’s completely silent until I start playing a video or watching something. 2)The volume control is erratic. Sometimes it connects fine sometimes it doesn’t. Sometimes it shows the volume graphic on the screen sometimes it doesn’t. 3)Today I tried playing a game, Asphalt 8, and there isn’t any sound at all even though the sound when playing a video from Netflix, for example, works fi

Title pretty well sums up the problem. I’ve been playing music through the JDT Rocket Player on a Galaxy S21. I’ve done some substantial updating of my library played via Rocket. None of these updates are showing up when I select to play music from my local device.I tried rolling back to previous version of the Sonos app as recommended on a previous string addressing this problem. Chrome is preventing me from installing the download.Any suggestion would be most appreciated.Dan Taylor 

I have this same issue as listed in many other questions- but none give a solution ...except contact Sonos help? Surely there must be some sort of fix. I have downloaded the app. My computer recognises both Sonos speakers- but the Sonos App cannot find them?! The speakers and this computer are on the same wireless network. I have turned off firewalls, I have turned off vpn, I have turned off and on my router and this computer. No change. Sonos system is not new. Just trying to connect to new computer.

how can i tell which generation of Sonos Five i have. i have the serial number but cant seem to confirm whether its a gen 2 or gen 3

Hello, I am getting the following error when I try to add my Sonos One SL I purchased today to my ARC + Sub Gen 3. “There was a problem adding your surrounds”. My network is Ubiquiti (router is UDM Pro, the APs are FlexHD). All my devices are in the same VLAN.I have reseted the SL speakers and adding them to my account again, adding as surround multiple times, restated all my network devices, restarted my ARC and Sub.  Nothing has worked at all when I am trying to add them to my ARC.The One SL did join the WIFI and I can stream music to them individually (using AirPlay for example).My ARC and SUB gen 3 are connected by Ethernet. Both of the Sonos One SL are setup wireless. Also, after trying to join both speakers and getting that error, it does list them as surround but it doesn’t really work. Here is my diagnostic confirmation number: 1540609632 I grabbed the diagnostic right after the failure.

The Sound disapears periodically on a LG tv (not the Oled your other answer relates to). sound is connected through hdmi-arc. help! Really annoying on a new product. 

I have the beam and rear play ones.  I’m interested in getting the sub BUT, my wife hates loud sounds and I live in an apartment. I know you can adjust the bass levels so my question is , will the minimal bass setting sound “ok” for my quiet environment.  I don’t need loud explosions.  Just need to add a slight bass punch to my current setup.Or would i better off getting the ARC for improved bass.  The only bad thing is that the room is not a traditional 4 wall space.  Its kind of wide open behind me and to one side.Thanks 

Hi, I am a novice at tech stuff and new to Sonos, so go easy on me!  I have a Sonos PlayBar, Play1 and Sonos One.  Just bought an Audio-Technica bluetooth turntable LP60XBT.  Can I use bluetooth to connect this to my general Sonos system?  After reading many comments in this community, I am gleaning that the answer is no, except for the Sonos Move.  But using the Move will not connect to the rest of the system when it’s receiving bluetooth from the turntable?    Thanks in advance for suggestions!

Please give us the ability to schedule when night mode should be on and off. It’s very easy to forget turning it off the day after use. I had it on a few weeks by mistake before realizing it and people were unimpressed by the sound of my Beam.