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nextleveldan
Contributor I
February 22, 2021
Answered

Sonos 2 Won't Update Music Contained on Galaxy S21 Phone

  • February 22, 2021
  • 14 replies
  • 344 views

Title pretty well sums up the problem. I’ve been playing music through the JDT Rocket Player on a Galaxy S21. I’ve done some substantial updating of my library played via Rocket. None of these updates are showing up when I select to play music from my local device.

I tried rolling back to previous version of the Sonos app as recommended on a previous string addressing this problem. Chrome is preventing me from installing the download.

Any suggestion would be most appreciated.

Dan Taylor 

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Best answer by John B

Can I just confirm?  You are following the instructions at the following link to set up the music library, and you are doing so using the Sonos controller for Windows on the computer where your music is stored?

https://support.sonos.com/s/article/257?language=en_US

 

 

14 replies

James L.
Retired Community Staff
February 23, 2021

Hi @nextleveldan, welcome to the Sonos community.

 

I’m unfamiliar with the Rocket Music player app, but it appears to be a media player with some extra features built in. 

What sort of updates have you done to your library that aren’t showing in Sonos? It seems like this app is able to edit metadata on tracks - are these the changes that aren’t reflecting in Sonos?

If so, I would make sure that the metatags have updated on the files themselves, instead of just changing how they display inside Rocket. 

 

If it’s something else, please let us know.

 
 
 
 
 
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February 23, 2021

It may also be useful to know where the files are stored on the phone - internal memory or SD card?  Are they held in a folder called ‘music’ in the root of whichever storage location is being used?

Is there any possibility you have two libraries, one of which you are editing, and the other is where Sonos is looking?  (e.g. one on internal, other on SD card?)

If you delete a track in Rocket Player and then attempt to play it on Sonos (assuming it still appears on Sonos), what happens?

 

nextleveldan
Contributor I
February 23, 2021

James, I am using my iTunes for Windows app as a master source. I update and add files in iTunes. Then, I sync with an app called iSyncr which is an app from JRT Studios, like the Rocket Player I am using. iSyncr is used to sync iTunes libraries with Android devices.  Rocket Player is integrated with iSyncr. I don’t know how to check to see if the metadata is being updated. Any suggestions?

To John, my Galaxy S21 has no SD card, not a slot to install one. My questions, how to determine where the music files are located on the phone?

Thanks for both for your suggestions. Standing by.

 

nextleveldan
melvimbe
February 23, 2021

Does your updates include new music files, updated meta data, or both?  If you disconnect your phone from WiFi, are you seeing the updated music, either type, in the Rocket player?  If you look at the setting for Rocket player, does it allow you to see the folder where music files are stored?

Danny
February 23, 2021

@nextleveldan . In light of your latest post, my main piece of advice would be to set up a Sonos Music Library pointing to your music stored on the PC and just use your phone as a controller to play it. I abandoned playing music stored on the phone long ago. 

February 23, 2021

Re where your music is stored…

Does the player have a Folders view (as well as Albums, Artists, Genres etc)? That would show you. Or download a File Manager app.

nextleveldan
Contributor I
February 23, 2021

John, yes the Rocket Player has a view to see Albums, Artists  Playlist, etc.

nextleveldan
February 23, 2021

John, yes the Rocket Player has a view to see Albums, Artists  Playlist, etc.

But is there a Folders view? That is what we are looking for. 

nextleveldan
Contributor I
February 24, 2021

John, I decided to follow your advice to just create a manual connect to the shared iTunes music library on my PC and to forget about the third party iSyncr and Rocket Player. I am certain that iTunes is configured to share its Media file and that Windows 10 is configured to share that file with anyone on my private network. I followed the process outline on Sonos support for configuring Norton 360 to work with Sonos. Since making these configuration changes, I rebooted both the PC and the Phone.

Long story short. When I attempt to manually connect Sonos to the shared library, I get the error message that my computer is not responding.

Any ideas from you or anyone in the Sonos community would be helpful Thanks!

nextleveldan
controlav
Lead Maestro
February 24, 2021

John, I decided to follow your advice to just create a manual connect to the shared iTunes music library on my PC and to forget about the third party iSyncr and Rocket Player. I am certain that iTunes is configured to share its Media file and that Windows 10 is configured to share that file with anyone on my private network. I followed the process outline on Sonos support for configuring Norton 360 to work with Sonos. Since making these configuration changes, I rebooted both the PC and the Phone.

Long story short. When I attempt to manually connect Sonos to the shared library, I get the error message that my computer is not responding.

Any ideas from you or anyone in the Sonos community would be helpful Thanks!


Norton is junk IMHO, disable it entirely until you get this working.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.