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nextleveldan
nextleveldan
Contributor I
February 22, 2021
Answered

Sonos 2 Won't Update Music Contained on Galaxy S21 Phone

  • February 22, 2021
  • 14 replies
  • 344 views

Title pretty well sums up the problem. I’ve been playing music through the JDT Rocket Player on a Galaxy S21. I’ve done some substantial updating of my library played via Rocket. None of these updates are showing up when I select to play music from my local device.

I tried rolling back to previous version of the Sonos app as recommended on a previous string addressing this problem. Chrome is preventing me from installing the download.

Any suggestion would be most appreciated.

Dan Taylor 

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Best answer by John B

Can I just confirm?  You are following the instructions at the following link to set up the music library, and you are doing so using the Sonos controller for Windows on the computer where your music is stored?

https://support.sonos.com/s/article/257?language=en_US

 

 

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nextleveldan
nextleveldanAuthor
Contributor I
February 24, 2021

controlav, thanks for the suggestion about Norton. I uninstalled Norton, rebooted the PCm and again attempted to connect with Sonos 2 over the phone as described above. Still the same error message. So it doesn’t seem to be Norton.

nextleveldan
John BAnswer
February 24, 2021

Can I just confirm?  You are following the instructions at the following link to set up the music library, and you are doing so using the Sonos controller for Windows on the computer where your music is stored?

https://support.sonos.com/s/article/257?language=en_US

 

 

    nextleveldan
    nextleveldanAuthor
    Contributor I
    February 24, 2021

    John, I’m feeling both foolish and frustrated after reading your question. I was attempting to set up the shared music library using Sonos on my cell phone, not on my PC. I read the article you attached and the setup went without a hitch. Sonos is in the process of updating music library files. I’m assuming this will take some time as there are almost 3000 songs on iTunes. While the update is going on, will I eventually be able to control and play this shared library using Sonos app on my cell phone? If so, will I still need to enter the address path to the shared file on my PC? This is really helpful. Thanks! 

    nextleveldan
    John B
    February 24, 2021

    That’s great news.  You can control from your cell phone app.  Once it is done it is done.  If you add more tracks just update the Sonos library, which can be done from any Sonos controller.  Or schedule a regular update.

    The one downside to this is that the computer has to be on to use the library, so lots of users graduate to holding the tracks on a network drive.  For me the advantages greatly outweigh this anyway.

    See how it goes.

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