I cannot get the sound from stingray music to play on my new sonos system. Sound is on all other channels.
Answered
I cannot get the sound from Stingray Music TV channel to play on my new Sonos system. Sound works on all other channels
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Although this sounds like an issue with a setting on either your Bell set-top-box or your Sony TV (“audio output format” in both cases), if you give our technical support team a shout they’ll be able to help you out by determining what audio format is being sent to the Arc at the time, and what to do about it.
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How are you trying to connect Stingray Music to Sonos?
The stingray music feed is provided on Bell satellite programming.
What have you set the audio out to within the Bell? Does anything else work of the Bell? (Sorry, I’m in the UK and so don’t any knowledge of that specific service)
+19Hi
Welcome to the Sonos Community!
Although this sounds like an issue with a setting on either your Bell set-top-box or your Sony TV (“audio output format” in both cases), if you give our technical support team a shout they’ll be able to help you out by determining what audio format is being sent to the Arc at the time, and what to do about it.
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