Hello, I am getting the following error when I try to add my Sonos One SL I purchased today to my ARC + Sub Gen 3. “There was a problem adding your surrounds”.
My network is Ubiquiti (router is UDM Pro, the APs are FlexHD). All my devices are in the same VLAN.
I have reseted the SL speakers and adding them to my account again, adding as surround multiple times, restated all my network devices, restarted my ARC and Sub. Nothing has worked at all when I am trying to add them to my ARC.
The One SL did join the WIFI and I can stream music to them individually (using AirPlay for example).
My ARC and SUB gen 3 are connected by Ethernet. Both of the Sonos One SL are setup wireless. Also, after trying to join both speakers and getting that error, it does list them as surround but it doesn’t really work.
Here is my diagnostic confirmation number: 1540609632
I grabbed the diagnostic right after the failure.
Best answer by Luigi408
I got it to work. I read another thread that somehow the latest firmware broke wired + wireless setup. My ARC and Sub gen 3 are wired and my One SL were wireless.
I enabled WIFI on the ARC and SUB Gen 3 again (it was disabled since they were wired). After doing this I was able to add the surrounds to my ARC finally.
Will this issue be fixed?