Spaces & Setups

I just recently got my Sonos Arc to complete my setup. My current Setup is a wall mounted Sony A9G ,Sonos 1 (2x), Gen 3 Sub and Sonos Arc.I tried to google what streaming services support Arc so i can see what this Sonos Arc can really do. I found some movies on (Netflix, Disney Plus) but I don’t see “Dolby Atmos” on my app. So maybe i’m doing something wrong? Any help or insight would be greatly appreciated.  From some vids I found in YT I “should” be seeing “dobly atmos’ in my app. 

Hi, I know that a lot of folks have been asking about this so I apologize for adding to the chorus but I’m trying to set up a Beam on a TV that doesn’t have HDMI ARC or an optical output. I’ve read a few different posts and seen a few different solutions so I’m hoping to get some clarity. I’ve seen some folks recommend an HDMI switch device like the Monoprice. I’ve seen other folks recommend a coax to optical cable. Attached are pictures of what I’m working with for my TV. Pictures include a picture of what my TV has for audio outs and another picture of the audio outs as it is currently set up (currently have a cable box going into the tv as well as an Apple TV). For whatever it’s worth my TV is a RCA 42pa30rq. Any help would be much appreciated! Thanks! Nick

Hi there, never done this before but here we go.I’ve got my play ones, awesome.I am wanting to make up a system for my TV.I love the Fives and would love them in stereo for my TV(tv does not have line out).I was thinking of having a beam as the middle man between the tv and the fives.(The beam essentially acting as a center speaker). With the fives either side of the beam.Is this possible?

Hello I have Philips PUS8503, made in 2018 + Sonos ARC soundbar connected via HDMI arc to the TV.Also i have Ausus ROG laptop with full desktop edition Nvidia RTX 2060 in it. My question is, how do i properly connect my LAPTOP to TV, so that LAPTOP gives ATMOS sound TO TV and THEN TO SONOS ARC? The main problem is that laptop and Sonos ARC has 1HDMI port, so if i conncet arc directly to PC there is no another HDMI port on laptop to conect it to the tv. Only option how i see it working is: Both- sonos arc and laptop plugged in TV ARC ports (HDMI 1 for Sonos and HDMI 2 for laptop), but when i tried to play Mandalorian episode DD+ atmos codec from my laptop, sonos app just showed simple 5.1 format. All 3 components of this problem supports ATMOS CODECS ( RTX even supports ATMOS TRUE HD).

Student code not working now on pre orders was this morning any ideas why ?ThanksAndy

I’d like to buy a sub and place it under my sofa (my wife wants it hidden) but I’ve measured and while it will fit, it will be pressed up against the fabric of the bottom of the sofa. There will be no air between the sub and the furniture or floor.Can anyone inform if this would negatively impact the quality of the sound I’d get?

I currently have a playbar and two rear surrounds and sub.  At times I move my two rears to full music playback when entertaining.  I recently moved my main TV to Apple TV as playing my itunes on the tv with lyrics is a pretty cool feature.  However, since the system is routed through the TV I can only use ambient mode for the rears which really lessens the experience.  My questions are….Is there a work around here? If I upgrad to the ARC does the work around options make more sense?  Thank you 

Hello -I’m having some problems with the picture on my TV and my Sonos ARC (Plus two SL’s in back of the room). First of all, here is my set up. TV: Visio V Series (purchased in December 2019). My TV connects wirelessly to the internet, as does my Apple TV and my Nintendo Switch).I have 3 HDMI inputs in my TV, which are summarized as follows:HDMI 1 (ARC): My Sonos ARC SoundbarHDMI 2: My Cable box (Xfinity, if that matters)HDMI 3: I have an HDMI Switch plugged into this, which includes a Blu Ray Player, Nintendo Switch, and my 4K Apple TV The problem is that when I am watching cable or watching anything on my Apple TV, the screen goes black for a moment (anywhere from 2-4 seconds) before it resumes play. Sometimes, it will be hours before this happens, and other times, this will occur 3-4 times per hour. I *sometimes* will get a message after one of these blackouts that my TV has “found” the audio system (but not all the time). The unusual thing is that this NEVER happens when I am play

Can I send a chromecast to and HDMI splitter that routes to the TV and Sonos Beam?  if so, is there any special setup?

Should I leave my Sonos Move on the charging ring permanently, or will this damage the battery?

Want to purchase an ARC but have a 2019 Samsung Q90 TV with One Connect Box - Have issues be resolved? I heard a patch or firmware update was coming out to address?

Hello, is to possible to connect Samsung Smart TV (comaptible with Aiplay 2) to Symfonisk speaker straight away or do I need another device for the set up? Thank you

With Roam I won’t always be on my WiFi thus reaching my NAS-based library will be tricky.  I could use the remote app that comes with my NAS but it’s clunky.  I would prefer to define my music library in S2 and thus reach it via 4/5G.   Is this possible?  If so, how to set up?

Can the new Roam speaker, or any other small speaker, be connected to my smart T.V. to improve spoken word on T.V. programmes (muffle speech a problem for me). I could buy a Beam soundbar but I’m thinking of something that could be placed next to me to improve the clarity of sound for me and at the correct volume for me without having something like the Beam which might be too loud for my wife?The only Sonos speaker I have at the moment is a Play5

Hi Everyone, I’m considering purchasing a Ring doorbell and would like to have it “ring” through my current Sonos Setup (Play Bar, Play1, One).   I see mixed reports on the success (and complexity) of integration. I don’t really fancy having a dedicated device to Chime or rely on my phone in the house So, is my simple requirement for a notification from Ring to Sonos to alert me someone at the door unrealistic? Thanks! 

I want to ask what Sonos product is better for use with my computer. I am thinking if the new Sonos Roam could be use for it?Thanks a lot for the feedback about this quations

We recently purchased an Arc and a 5 with the assumption that our existing Play 5 would pair with the new 5 for the surround rears. The app (s2) would only allow me to connect our old Play 1’s. Is it possible to use a Play 5 and 5 together or will I need to buy another 5?

Hey Sonos Team: will you guys ever be adding subwoofer level controls to the main screen of the app. I find and I’m sure others find it takes a lot of steps just to adjust subwoofer if say watching a movie at home etc.  thank you,George

This has been bugging me for a while. The line in inputs on my (new) Amp is coloured red and white. There’s no indication of L and R but to my knowledge in all audio equipment Right is red and Left is white. Most,if not all, are marked that way.When i connect a CDP for example using Line in inputs (red to red and white to white) and play a audio test CD what should be coming out of the left speaker comes out the right. I have learned just to live with this by crossing the connections to my CDP. Has anyone else experienced this ?

If I pre order an item will the payment be taken straight away or when the item is shipped ? 

Tried to preorder right after the announcement and it keeps telling me ‘sorry it doesn’t exist’ even though in multiple places it says, ‘preorder now’.  

I have installed a tp-link deco S4 mesh network  and have now lost connection to my three Sonos speakers. I’ve connected one of the speakers via Ethernet to the main S4 unit which is connected to the router. getting a wee bit vexed/stressed. Wifi is excellent throughout house now and was hoping for a simple reconnect for the Sonos speakers. Are there any not too techie ways of resolving this? I’ve seen a couple of threads which make some quantum leaps in assumed capabilities of the reader..

Hi All,I can see that Sonos just pushed out version 13 of the S2 Sonos controller app.Does anyone know what the new features are of this major version upgrade? I looked at the Sonos change log and the last information posted was about v12.2.2 

I asked this question a while back and wanted to see if anyone has found a solution.  I have a sonos ARC and my media room is setup with 3 displays.  I would love to be able to use the ARC as the audio source for all displays.. all 3 displays have E-ARC is there an HDMI switch out there that i can use just to switch which display is feeding the Sonos ARC

Hello,A suggestion for the sonos APP: capability to browse folders.Currently, the APP (at least in Android), in the “Browse this device”, the available options are:Artists Albums Genres Songs Playlists PodcastsI suggset the addition of the option to browse folders. Why? Because not al files have the correct data to be identified, so if I look for a band (for example), not all songs are showing up. So, if I could browse to the folder containing all the files for the band (and the subfolders containing albums) and was able to play (recursively so to include any subfolder in the folder) from this folder, it would not matter whether the files have the correct data or not. Thanks!