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I can't get sound from my laptop through sonos five.i can only play sound in sonos app on my laptop.can anyone guide me to play the audio to youtube or google sites. please...

Hello all, First post here so apologies if anything is off, let me know if so. Anyway, I’m looking at upgrading my current Beam Gen 1 to a Gen 2 to get Atmos. Most of the content I watch is from 4k UHD disks using the PS5 as a player. Now, my TV only has a HDMI Arc connection and not the e-ARC. I was originally led to believe I couldn’t therefore get Atmos but have now read I’ll simply get Dolby Digital Plus (which my TV can passthrough) rather than True HD.However, I have since been told that because 4k UHD disks use a True HD track then it won’t be possible to get Atmos from the Beam Gen 2 without getting a HD Fury Arcana to fix the no e-ARC issue. My assumption had been teh Trud HD track on the disc would simply revert to a Dolby Digital Plus track but I’m now being told that isn’t the case.Can anyone confirm this for me, or tell me the opposite? Basically, has anyone got experience playing 4k UHD disks with the Beam Gen 2 and a HDMI Arc connection and let me know what happened? I d

Hi All, Is anyone else's app not showing what the audio output is when on the volume control screen? It's only showing in the system > about my system section. I'm sure it was still showing after the June update.

I have bought a Sonos amp to use to stream a turntable to my Sonos system and have the option to add wired speakers later. Is it safe to use without wired speakers? I saw a similar thread about the connect amp zp120 but wanted to check it was the same answer!  

BLUETOOTH ISSUE NOW 2 YEARS OLD AND RESOLVED IS BACKI’m trying to do a rest on a couple of Play 1’s, and the Sonos 2 app on my iPhone is prompting me to turn on Bluetooth access in the settings for the app itself.  When you open the settings and go to Sonos 2, there is no on/off switch for Bluetooth whatsoever, just permission to access local network.  Weird right?  Not exactly the same as the old post I screenshotted but darn close. What do I do? Thanks

Hello,I am thinking of purchasing a Sonos Amp to power both my den bookshelf speakers and my outdoor speakers.  I would like to be able to turn off the indoor speakers when I am outside so that music doesn’t get blasted inside the house late at night and wake up the kids.  Old amps used to allow you to turn on specific speaker groups with the touch of button (ie. “speaker A, speaker B”). Does the Sonos Amp have this functionality?

I have 2x Play:3 in white and the grey rubber has discoloured due to exposure to sunlight. What it the best way to restore it back to the original color?For some reason the feet don't discolour 🤔 

Just looking for a little more information and clarification around Apple Music lossless. Had a good read of a number of the topics in the forum and if I am right, I can stream lossless to my ARC when connected to Apple TV - so am good with that, all works fine including Dolby Atmos etc. If I group the ARC with additional speakers in different rooms (outside of the home theatre setup), since ALAC I believe is a supported codec, will I get lossless to the other speakers or will it use AAC. So in essence, if I start streaming from the Apple TV and not the S2 app, will I get lossless to other speakers  Also, be great if the S2 app would show streaming format for all the speakers in the same way that it shows the audio format on the ARC 

I have an lg 55uh77 tv, connected to my Sonos beam via HDMI arc. Every so often, the connection will drop out and the sound will revert to the TV speakers for around 10 seconds. Why is this happening?

 1465061451 This is my diagnostics reference. I cannot add my music library to the Sonos controller. When I click “My Music Folder” I just get a spinning wheel that the application freezes. Can Sonos look at my diagnostics report and see what is going on?

Hi guys I'm looking on a Beam Gen 2 for a recently purchased cheap 2020 model Hisense A7100 I'm wondering if anyone knows if it'll be compatible, it only has ARC not eARC I've read some TVs allow pass through to play at least some form of Atmos without eARCBut I'm not sure this TV will be up to itIf anyone knows that would be greatThanks      

Hello, I'm using few Sonos speakers including a pair of Sonos play:5 V2 on a daily basis on my phone's hotspot 👌 It works like a charm for months and I'm able to control speakers from my MacBook or my wife's iphone whenever they are connected to the hotspot ☀️ Nevertheless, the hotspot device (my android phone) cannot see the Sonos devices in it's Sonos S2 app due to the limitation that Sonos app:1. Verifies if connected to wifi 🤔2. Searches for Sonos speakers on that wifi And the million $ question is: why the hell Sonos developers thought it's not "cool" to search for Sonos speakers on my hotspot? 😞 Why do I have to permanently use another device just because of this stupid check for wifi before searching for speakers? 🙃 #FeatureRequest 💪If one of you Sonos developers is passing by here, please enable the speaker search on the device hotspot when building Sonos S3, this will be a game changer for power users like me ☀️👍👌

Hi thereI have a denon amp that is sounding great, wired to speakers. I need to add bass and own 2no, sonos sub woofers. Can i connect the subwoofers to a sonos ‘box’ wirelessly and connect this box to my amp via din connectors?

I have an old Sonos Connect device, and am trying to put together a “new” system after moving to a new house. The first few devices had to be factory reset in order for the app to detect them, but are currently up and running fine.I cannot factory reset the Connect. I have held down the mute button for at least a minute after reconnecting the power. A solid white light comes on for about 4 seconds, but nothing else ever happens. I don’t get anything amber. I don’t get solid; I don’t get flashing; I don’t get green. The white light doesn’t even come back on.Is this device now just a doorstop?

Hi guys I have an issue and am wondering if anyone could please help.I just purchased the Sonos Arc and I cannot get eARC to work.ARC works fine but when I go to – All settings – Sounds – Additional settings and scroll down to eARC and activate it,My screen Text (volume – settings etc) and the sound and image flickers terribly.I've also tried changing Digital Sound Out to PCM – Auto – Pass Through.I'm lost and cant get it to work..Is my tv Faulty or is there a setting I'm missing?Thank you in Advance

hi Everybody,I have 5 Sonos Play:1 speakers all over my house. Yesterday I bought a Roam, and added it to my setup. My question is this: When I set all speakers to the same volume, let’s say 30%, all the Play:1’s are equal in volume, but the Roam is noticeably quieter. To get the same volume out of the Roam, I need to almost double its volume setting. Is this normal? (and I don’t have the max volume setting reduced on the speakers, so that’s not the issue). Please let me know if others out there also experience the Roam being significantly lower in volume compared to other speakers when all are set to the same volume level. Thank you!

I have bought one of the turntables through Sonos and am playing through my Sonos 1 speakers via a Port. Can anyone recommend a CD player that I can hook up in the same way please?

I’m traveling with my ROAM, so not on my home wifi-network (where all my other sonos devices are connecfed;  all other devices show in Sonos app on my phone, but wilth an error as they are not on the wifi where I’m at)ROAM is connected on iPhone via bluetooth, but the device is never shown as a device option in the music apps so I can’t get the music to play through the ROAM.How do I get the music being streamed on my iPhone (iOS 15.5)No clue what firmware/version the ROAM is on -- have never had it connected to a wifi:  only time I ever try to make it work I’m away from home and can’t figure out if changing the network in my Sonos app will impact the home-based devices (that my husband is using).  

Hi all, I’ve researching a couple of days now (YouTube, google, here) to wrap my head around this and need some help understanding as I apparently don’t get it. I don’t own Sonos yet, but want to make sure it can do what I need. Current setupHome theater (2nd floor) Denon AVR-X3700H (HEOS, 2 Zones) ELAC Debut 2.0 speakers (l,c,r, rear - wired) Patio (1st floor) 2 Polk Atrium 5 outdoor speaker (wired) The patio speakers were not pre-wired to the home run in the home theater on the 2nd floor, but terminate close to the TV on the 1st floor.I have 2 options: Get a receiver for the 1st floor Run wires to the home theaterI am leaning towards 1. as I would like to expand multi room on the 1st floor and keep the two systems separate. So I need something to power my outdoor speakers, again it seems that I have 2 optionsGet a HEOS compatible receiver Get a SONOS ampFor option 1, my understanding is I can connect the outdoor speakers (obviously) but also can use HEOS speakers to build out a mul

Hi,I just moved, and need to put my existing SONOS system back together, I also have some legacy equipment that I’d like to include.  (Most of this was incorporated previously, but everything is jumbled around into different rooms because the sizes and layout of the new house are different.)Specifically, I want to include a CD player, receiver, and legacy speakers. (I know; CD players are so 20th century. All my CDs have been ripped to my computer, and I play them from there. But I have a wife who will never figure out how to run the SONOS system from her phone. She also likes to use the receiver for the amazingly old-fashioned purpose of tuning into over-the-air radio, especially NPR.)  It seems that the right configuration is  CD Player  (RCA)=>  SONOS Port  (RCA)=>  Receiver  =>  SpeakersIt’s clear to me that this works to play physical CDs into any part of the SONOS system. However, it also seems that to play other SONOS music through the legacy speakers, I have to either

I found another user who had a similar problem to mine, but the topic was closed a year ago without a satisfactory solution! So I am resubmitting it with a few slight changes in the details.----------Hi, I’ve been using Sonos since 2009 with few issues but I’m having a problem with my Roam that is frustrating, unpredictable and seems to have no solution other than to wait for it to sort itself out.The Roam is visible as “offline” when it is switched off but is not visible in the S2 app when switched on. It’s clearly still connected to the network in some way as the app shows when it’s switched off (visible in the app) and it disappears when it’s switched on. It can also replay the last music that was played on it by pressing the play/pause button, and given that the current album is stored on the network it clearly still has access to the network. I have tried changing the channel, resetting the router etc. but the problem persists. I have tried on multiple devices and the same problem

Hi All,I am looking to purchase a SONOS Move off a secondary market. I wanted to confirm the serial # on the box is legit and if there’s anything I should be cautious of? S/N is A101 2112WC 54-2A-1B-78-C4-CC-3

I have purchased a Sonos Ray and connected via optical cable to a LG 55 Web OS TV with Magic Remote. Now, everything has appeared to be connected correctly along with Sonos 2 app on my Oppo Android phone. I believe I have tried all settings on the TV and the Sonos app, however, the sound is much less in quality than what the TV produces. Yes, more Bass but quite burring. Voice has like a added burr at the end of each word. Tried more and less Bass and Treble but that does not work. Night Sound and Voice Enhancement on Sonos does also not work. On the TV, I have changed all of the sound settings to no avail. I previously used a Yamaha Soundbar which I now think was a better proposition due to far less sound distortion. Where do I go from here?

I have a Sonos Roam which is want to use as both a portable speaker but also as an integrated room music device. I have the wireless charger too.The roam turns itself off after a certain time, which means it will not react to voice commands. When I am using it as a room music device I want the speaker to stay on, and even when on the wireless charging stand still turns off. Is this normal?I didn’t have this problem before using the Sonos wireless base.  

Hello,I’m moving in to a new place in a new country so I’m having a fresh start device-wise.Only thing I own for the moment is an Apple TV 4K. I don’t want to buy a TV so I will buy/use a 4K projector to watch movies. When I listen to music, I’m using Apple Music from my iPhone and I also have a record collection that is following me. I plan on buying a record player with a built-in pre-amp (https://www.denon.com/en-us/product/turntables/dp-300f)I thought about buying two Sonos Five in stereo for the living room, one being connected to the record player through line. A Sonos One for the bedroom. And a Sonos Move that I could move between the Balcony/Kitchen. Maybe I’ll add a sub-woofer in the living room as well.Would this work? Would everything be connected together?However, I don’t think I’ll be able to leverage Dolby Atmos from Apple Music/ Apple TV with this set-up.From my understanding, I would need an eARC cable going from my projector to a Sonos Arc/Bean right to enjoy Dolby Atm